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Recent guest reviews

Everything was actually great except that the front door broke just before we arrived. Unfortunately it was Christmas Eve and no one was around to repair it.

The location is near many restaurants and shopping centers.

Extremely friendly staff. Disappointed the pool was closed for the season before our stay at the end of September.

.

The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up

Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.

The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .

Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.

The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!

We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!

Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.

Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...

I stayed here while in Raleigh for business. Location was perfect and the hotel was clean. I will stay here next time I visit.

It was great will book my next stay at this hotel when im in raleigh. The pool area could have been a little bigger.

Nice hotel Not a lot of parking in front of building. Had to park in back, then walk to front door because back door was not working

Glenwood Ave Raleigh NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located in Northwest Raleigh, Best Western Plus Raleigh Crabtree Valley Hotel is within a few miles (5 km) of sights such as Crabtree Valley Mall and William B. Umstead State Park. This 131-room hotel has free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.


Property features

Guests of Best Western Plus Raleigh Crabtree Valley Hotel enjoy a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Raleigh Crabtree Valley Hotel

Everyone (11) Business (3) Couples (4) Family (6) Friends (3)
4
Family

Everything was actually great except that the front door broke just before we arrived. Unfortunately it was Christmas Eve and no one was around to repair it.

By , from New Castle on Dec 25, 2022

Review comment responded on Jan 21, 2023

We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strives to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit!

4
Everyone

The location is near many restaurants and shopping centers.

By on Dec 18, 2022

Review comment responded on Jan 21, 2023

Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations pleasant. We look forward to being your hotel of choice when in the area.

3
Everyone

By on May 29, 2022

5
Family

Extremely friendly staff. Disappointed the pool was closed for the season before our stay at the end of September.

By on Oct 6, 2021

Review comment responded on Nov 4, 2021

We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

4
Everyone

By on Oct 3, 2021

5
Business Business

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By on Jul 1, 2021

Review comment responded on Jul 21, 2021

Dear Guest, Thank you for staying with us here at the Best Western Plus Crabtree Valley hotel. We hope to see you again and appreciate your review. Have a wonderful day.

4
Everyone

By on Jun 3, 2021

Review comment responded on Jun 16, 2021

Thank you for taking the time to leave us a review.

4
Everyone

By on Mar 14, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to rate our property.

4
Family with small children

The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up

By on Mar 9, 2020

Review comment responded on Mar 16, 2020

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay. We are so sorry that we had disappointed you. We hope to do better next time. Sincerely, Chris Custodio, General Manager

4
Everyone

Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.

By , from Tampa,FL on Feb 24, 2020

Review comment responded on Feb 24, 2020

Dear Valued Guest, Thank you so very much for choosing to stay with us while you were visiting the area. We greatly appreciate you taking the time to leave a review & thank you so much for such a great compliment. Sincerely, Chris Custodio, General Manager

Best Western Plus Raleigh Crabtree Valley Hotel

6209 Glenwood Ave, Raleigh, NC 27612
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