Extremely friendly staff. Disappointed the pool was closed for the season before our stay at the end of September.
.
The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up
Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.
The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .
Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.
The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!
We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!
Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.
Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...
I stayed here while in Raleigh for business. Location was perfect and the hotel was clean. I will stay here next time I visit.
It was great will book my next stay at this hotel when im in raleigh. The pool area could have been a little bigger.
Nice hotel Not a lot of parking in front of building. Had to park in back, then walk to front door because back door was not working
This hotel was clean and safe, but ordinary. If you want an extraordinary bed or room, this is not the place. I would suggest if you were doing other than overnight, find somewhere else. Basic TV channels, wireless internet were available. Small fridge and micro in room, but no space to eat except desk that is up against the wall.
we have stayed here before and went back on purpose. this is a good deal and you get free breakfast, free wi-fi, a microwave, and fridge. it is within walking distance to restaurants. there is just no reason to spend more. the only drawback is limited TV stations. fine staff of course. also close to a major mall.
I stayed here 2 yes ago and it was great. The staff was not customer service focused. Lobby was dirty looking. Needs help
Located in Northwest Raleigh, Best Western Plus Raleigh Crabtree Valley Hotel is within a few miles (5 km) of sights such as Crabtree Valley Mall and William B. Umstead State Park. This 131-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.
All 131 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
Guests of Best Western Plus Raleigh Crabtree Valley Hotel enjoy a 24-hour gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
Extremely friendly staff. Disappointed the pool was closed for the season before our stay at the end of September.
.
Dear Guest, Thank you for staying with us here at the Best Western Plus Crabtree Valley hotel. We hope to see you again and appreciate your review. Have a wonderful day.
Thank you for taking the time to leave us a review.
Thank you for taking the time to rate our property.
The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay. We are so sorry that we had disappointed you. We hope to do better next time. Sincerely, Chris Custodio, General Manager
Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.
Dear Valued Guest, Thank you so very much for choosing to stay with us while you were visiting the area. We greatly appreciate you taking the time to leave a review & thank you so much for such a great compliment. Sincerely, Chris Custodio, General Manager
The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .
Dear Valued Guest, Thank you so much for sharing your recent stay with our future guests. Thank you for your compliments and we are happy that you chose us after your procedure. I hope you visit us again soon but a long time before its for that again. Sincerely, Chris
Thank you for your Ranking. Sincerely, Chris Custodio, General Manger
Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.