The check in was very easy , staff was friendly and professional. The room was very clean. I will definitely stay here again.
This looked to be brand new. Spotlessly clean, courteous staff, easy check in, etc. Great experience.
The hotel is amazing. There’s only one thing that bothered us and that was the elevator was broken. The delays for all the gas to use one elevator was unacceptable. We gave up and finally walk down the steps with all of our luggage and little children.
The computer system was down or rebooting. The desk attendant was not polite and made no eye contact. She basically said “we’d just have to wait.” She returned to her cell phone monitoring. No “sorry, or pleases or thanks.” She needs people skills training. All of the other desk attendants were polite, courteous and friendly. I stayed here twice last week.
T
Nice hotel
This hotel is amazing. Clean, friendly stuff, excellent area, spacious and even have a convenient stores on site. Only issue I had was night staff approved me to check out at 1pm but morning staff was calling trying to readjust the time. I didn’t appreciate that disturbance.
There were definitely some signs of aging like our bathroom door fell off it’s track, the shower doors wouldn’t stay closed and when we were moved to a new room the handle fell off the door. Otherwise it’s a great place. You have to be OK with a sliding door for a bathroom that doesn’t really fit tight enough to keep smell in. We have seen this at other Hilton’s and the doors are cool but not effective as a bathroom door.
It was a nice hotel, the lady at the front desk was so nice and helpful. I would stay here again.
Rooms were large, clean and well decorated. I was pleasantly surprised when we opened the door
Outstanding! Extremely friendly and helpful staff. The room was very nice and the absolute cleanest I’ve ever stayed in. Breakfast sandwiches were delicious. If I come to Raleigh again I will definitely be staying here.
The staff was friendly and accomodating. The room was spotless except for one area which had questionable stains. Other than that my stay was great and I enjoyed the hotel!
Brier Creek Commons is a short stroll from Hampton Inn & Suites Raleigh-Durham Airport-Brier Creek, and other popular attractions like Frankie's Fun Park are within a couple of miles (3 km). This 135-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
Guests can expect 52-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and minibars.
At Hampton Inn & Suites Raleigh-Durham Airport-Brier Creek, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The check in was very easy , staff was friendly and professional. The room was very clean. I will definitely stay here again.
This looked to be brand new. Spotlessly clean, courteous staff, easy check in, etc. Great experience.
Thank you for choosing to stay with us during your trip to Brier Creek!
The hotel is amazing. There’s only one thing that bothered us and that was the elevator was broken. The delays for all the gas to use one elevator was unacceptable. We gave up and finally walk down the steps with all of our luggage and little children.
Thank you for choosing to stay with us during your trip to Brier Creek! I am so sorry as we are working hard to get the issue resolved as we understand the inconvenience it has caused our guests.
The computer system was down or rebooting. The desk attendant was not polite and made no eye contact. She basically said “we’d just have to wait.” She returned to her cell phone monitoring. No “sorry, or pleases or thanks.” She needs people skills training. All of the other desk attendants were polite, courteous and friendly. I stayed here twice last week.
I am so sorry you experienced this, that is not acceptable at all. This is not the welcoming I would expect as a guest. I will use your review as training for the staff so that they understand, a warm welcome and compassion is to be expected. Thank you for your valued feedbac!
T
Thank you for choosing us during your recent visit to Raleigh, and also taking the time to rate your stay.
Nice hotel
This hotel is amazing. Clean, friendly stuff, excellent area, spacious and even have a convenient stores on site. Only issue I had was night staff approved me to check out at 1pm but morning staff was calling trying to readjust the time. I didn’t appreciate that disturbance.
Thank you for reviewing us. So happy to see you enjoyed everything. We look forward to having you again!