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Recent guest reviews

Great stay. I had a little trouble finding the parking deck at first, but the employees there helped me easily.

Clean room. Nice property. Decent price. Good location. Helpful staff. That's about it.

Unimpressive and bland. Front desk staff were not clear about parking directions...seemed totally disconnected. Called front desk next day on room phone but nobody picked up. You can do better.

The hotel was very clean and well maintained. The location was excellent with restaurants within walking distance and overall location was close proximity to nearly everything.

We loved the location, and even though the conference my husband was attending, was cancelled, we had a great time in Raleigh. The hotel and city, were pretty empty, and that was surreal! The staff was very polite, and professional. The hotel was very nice, and the room, very nice, clean, and comfortable. The only item I believe they could improve, was that I requested 2 hand towels one evening that were never delivered. Also one morning there were none in our cleaned room. When I did complain, they were delivered. There must have been a temporary shortage, understandable during the staff reductions due to coronavirus perhaps. We could not change travel plans so we stayed and enjoyed Raleigh and all the great restaurants and food halls!

Perfect place to stay if have an event to go to at the convention center. It was clean and convenient to restaurants. Would stay here again.

The location was excellent. The staff was friendly and helpful. Our room was a tight fit for 2 adults and two teenage girls, but we made it work. The lounge on the 17th floor was such a blessing, since we were busy and didn’t have time to sit down for regular meals.

Excellent place and great location. The staff was very friendly and helpful. The only thing I didn’t understand is that we didn’t get a continental breakfast and or free coffee in the lobby.

Beautiful building, lobby, great bar and coffee shop. Room was average, furniture was old, dust fell out of bathroom vent, room was humid, lacked proper ventilation.

Staff was polite and courteous and the hotel was exceptionally clean

Toilet in the room was faulty. Room decor was dated

conveniently located, reasonable rooms, had to pay for parking, breakfast was ok

Safe and good location for walking places. Great customer service. The only negative was the toilet wasn’t cleaned, I did leave house keeping a note and it was clean the next day.

The room condition is very good. I not like window exposure to north.

Hairs on floor in room...No refrigerator....over priced

The hotel was very nice and clean. Easy access to where we needed to go.

S Salisbury St Raleigh NC

Hotel highlights

  • Walking distance to Raleigh Convention Center and Duke Energy Center for the Performing Arts
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Raleigh, Sheraton Raleigh Hotel is adjacent to Raleigh Convention Center and within a 10-minute walk of other popular attractions like Duke Energy Center for the Performing Arts. This 3.5-star hotel has 353 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Sheraton Raleigh Hotel's 353 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Video-game consoles, safes, and ironing boards are other standard amenities.


Property features

Sheraton Raleigh Hotel features a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 28.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Raleigh Hotel

Everyone (15) Couples (6) Business (9) Family (12) Other (1) Friends (4)
5
Friends Family

Great stay. I had a little trouble finding the parking deck at first, but the employees there helped me easily.

By on Mar 29, 2021

Review comment responded on Apr 12, 2021

thank you for your feedback

4
Everyone

By on Jan 8, 2021

Review comment responded on Jan 13, 2021

Thank you for choosing us for your stay while in Raleigh! We are glad to hear you enjoyed it and looked forward to your return.

4
Family

Clean room. Nice property. Decent price. Good location. Helpful staff. That's about it.

By on Nov 22, 2020

Review comment responded on Nov 24, 2020

Thank you for your feedback.

3
Everyone

Unimpressive and bland. Front desk staff were not clear about parking directions...seemed totally disconnected. Called front desk next day on room phone but nobody picked up. You can do better.

By on Aug 16, 2020

Review comment responded on Aug 17, 2020

thank you for your feedback.

5
Family Family

The hotel was very clean and well maintained. The location was excellent with restaurants within walking distance and overall location was close proximity to nearly everything.

By on Jul 1, 2020

Review comment responded on Jul 13, 2020

Thank you for taking the time to give us your feedback. Please come back to visit us soon!

4
Family Business Business

We loved the location, and even though the conference my husband was attending, was cancelled, we had a great time in Raleigh. The hotel and city, were pretty empty, and that was surreal! The staff was very polite, and professional. The hotel was very nice, and the room, very nice, clean, and comfortable. The only item I believe they could improve, was that I requested 2 hand towels one evening that were never delivered. Also one morning there were none in our cleaned room. When I did complain, they were delivered. There must have been a temporary shortage, understandable during the staff reductions due to coronavirus perhaps. We could not change travel plans so we stayed and enjoyed Raleigh and all the great restaurants and food halls!

By on Mar 16, 2020

Review comment responded on Mar 17, 2020

Thank you for your feedback

4
Family

Perfect place to stay if have an event to go to at the convention center. It was clean and convenient to restaurants. Would stay here again.

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thank you for your feedback

5
Family

The location was excellent. The staff was friendly and helpful. Our room was a tight fit for 2 adults and two teenage girls, but we made it work. The lounge on the 17th floor was such a blessing, since we were busy and didn’t have time to sit down for regular meals.

By on Mar 9, 2020

Review comment responded on Mar 11, 2020

Thank you for your feedback.

5
Friends Business Business

Excellent place and great location. The staff was very friendly and helpful. The only thing I didn’t understand is that we didn’t get a continental breakfast and or free coffee in the lobby.

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for your feedback.

3
Business Business

Beautiful building, lobby, great bar and coffee shop. Room was average, furniture was old, dust fell out of bathroom vent, room was humid, lacked proper ventilation.

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Thank you for your feedback.

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