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Crowne Plaza Resort Asheville by IHG

3.5 star property
Hotel in Asheville with a 24-hour fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Point of interest
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Asheville

Located in West Asheville within a short walk of Asheville Treetops Adventure Park, Crowne Plaza Resort Asheville by IHG is within 2 miles (3 km) of Grey Eagle. This 3.5-star hotel has 274 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.2 miles
  • French Broad River - 7 min walk - 0.4 miles
  • New Belgium Brewing Company - 18 min walk - 1.0 mile
  • Downtown Market Asheville - 2 min drive - 1.3 miles
  • Grey Eagle - 2 min drive - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪New Belgium Brewing - ‬5 min drive

About this property

Crowne Plaza Resort Asheville by IHG

Hotel in Asheville with a 24-hour fitness center and a seasonal outdoor pool
Crowne Plaza Resort Asheville by IHG features a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,043 reviews
$76 nightly
The price is $85
Jan 26 - Jan 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Is free cancellation available at Crowne Plaza Resort Asheville by IHG?

Crowne Plaza Resort Asheville by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see near Crowne Plaza Resort Asheville by IHG?

This hotel is situated in West Asheville within a short 5-minute walk of Asheville Treetops Adventure Park. You'll also find Downtown Market Asheville and Grey Eagle within a short drive.

Is there parking available at Crowne Plaza Resort Asheville by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crowne Plaza Resort Asheville by IHG include a casino at the property?

No, Crowne Plaza Resort Asheville by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Resort Asheville by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

Is Crowne Plaza Resort Asheville by IHG good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Crowne Plaza Resort Asheville by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Resort Asheville by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Resort Asheville by IHG serves a full breakfast for a surcharge each morning at Overlook Restaurant.

Will Crowne Plaza Resort Asheville by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Resort Asheville by IHG for a fee of USD 35 per accommodation, per night.

Are there connecting rooms at Crowne Plaza Resort Asheville by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Resort Asheville by IHG?

The closest major airport to Crowne Plaza Resort Asheville by IHG is Asheville Regional Airport (AVL), which is 13.5 mi away (18 minutes by car).

Are there rooms with balconies at Crowne Plaza Resort Asheville by IHG?

Yes, every guestroom at Crowne Plaza Resort Asheville by IHG comes with a balcony with some featuring hill views.

Does Crowne Plaza Resort Asheville by IHG host weddings?

There are wedding services available at Crowne Plaza Resort Asheville by IHG if that's in your vacation plans.

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rogers

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met my needs
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was not as friendly as the rest of the staff, but after check in, things were very good
Stayed 1 night in Oct 2025

10/10 Excellent

Martinez, Ricmond

Stayed 3 nights in Oct 2025

10/10 Excellent

Nina

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service
A nice pet friendly Hotel. It's mostly for conventions and the breakfast and the bar can be crowded when there are convention
Stayed 3 nights in Oct 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, property conditions & facilities
The rooms provided are not as described or depicted in the listing unfortunately. The room and hall had an odd odor which could have come from various pets, general usage or misuse of the property by patrons. Rooms had popcorn ceiling, wallpaper was old and peeling, carpet was heavily stained in the room and immediately began getting bitten by whatever was on the carpet. We ended up leaving. Front desk was friendly and understanding at least to the situation but it was a mess.
Stayed 2 nights in Oct 2025

6/10 Okay

MARIAH

Traveled with family
Disliked: Amenities
First let me say that the staff we encountered were so friendly. Check in a breeze. Our room a bit dated but cozy and the bed was super comfy. Breakfast buffet was horrible. Actually inedible. Basically a continental breakfast for $30. Burnt potatoes, an omelet bar where the outside of the eggs was burned and the cheese inside raw. Not once did a server approach us to offer water, coffee, or juice. We skipped it the second day even though we had already paid for it. The location is very strange just in the middle of nowhere behind a Sam’s Club. Pay a little extra to actually stay downtown.
Stayed 2 nights in Oct 2025

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a place that is labeled as a golf and resort and there is infact NO GOLF OR RESRORT. I only stayed there because it had a golf course. When speaking to the staff about it they laughed and were really rude like I was supposed to know there was no golf. Went to the room it was an ok standard hotel room. It had 2 fridges. One looked like it was from the 70's and the other mes. Neither one of them got cold. Do not waste your time or money here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Howard

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff made us feel welcome and made our last stop of our honeymoon memorable. The special treats were such a special touch!
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated rooms but for the price not a bad deal
Stayed 3 nights in Oct 2025

6/10 Okay

Tamara

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was so helpful and nice! Very impressed with everyone
Stayed 2 nights in Oct 2025

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and cozy hotel. Very friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can’t complain much for a sub 150 dollar over night stay, but the bad…listed to have an indoor pool on Expedia. Which if you check the hotel website it no longer exists. Which is no fault to the hotel. The hotel rooms although very very dated, were clean and the room sizes are large. Not very close to downtowns main attractions. The driveway in is a little rough and could use repair . The good…the hotel is tucked away off the main highways but again not in walking distance to downtown. There is a mountain backdrop that would be amazing if it weren’t for a large amount of mature trees on property. Overall for price of the room, it’s very reasonable for what you get just keep in mind the rooms are in need of a remodel.
Stayed 1 night in Oct 2025

8/10 Good

Melissa, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The areas seen by everyone (lobby, meeting rooms, restaurant) is where the money has been spent. These areas are very nice. The large fireplace is the lobby is amazing! The sleeping rooms are dated and need more lighting. The closet was unusable because we could not see. The staff was very nice and did their jobs well. Restaurant has a very good buffet breakfast with an older gentleman making very tasty made to order omelets. Probably the best $19 you'll spend in Asheville!
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that is is pet friendly with plenty of areas that provide waste bags. Beautiful view off patio. Ordered food from Outlook restaurant at resort. It was good and reasonably priced.
Stayed 1 night in Oct 2025

8/10 Good

William, BRADENTON

Stayed 3 nights in Oct 2025

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views all around the facility. Fire pit with rocking chairs + the view = fall vibes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay in the future. Unfortunately we weren’t in Asheville for very long so we didn’t explore the property as much as I would like but it’s literally minutes from downtown and all staff was very nice. They also provide a shuttle if you don’t feel like driving
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Lots of walking trails and green space. Tennis and golf are closed for good.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
I love it!
Stayed 2 nights in Oct 2025

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