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Recent guest reviews

We had multiple issues gaining access to our room but it was finally fixed after replacing the entire entry lock. The room was very clean and the property was maintained very well. We'd stay again if in the area.

The property is listed as a “resort”. Make no mistake about it, this is a barely converted 2 level motel. The lobby and restaurant are in fact nicely decorated as seen in the online photos. But that’s where it ALL ends. The buildings that you stay in are as close to any roadside roach motel that you can imagine. Cars were parked mere feet from the giant motel windows. We spent $475 to stay in this dingy room and were extremely disappointed to put it mildly. I actually thought our GPS had brought us to the wrong location upon arrival. If they had one photo online of the actual buildings containing the rooms, I am certain NO ONE would ever book a stay here. About the inside….We could literally hear the conversation of the guests in the room beside us. As we walked the hallway to our room, the floors were filthy. The baseboard heaters in the hallway looked a good 60 years old. There was a push button heater in the corner of the room that sounded like a train rolling through the room and turned off and on the entire night. At best, this place should be charging $100 a night. Extremely dated and dingy property.

Place needs to be upgraded

Convenient and nice stay

Extremly close to downtown a few minutes drive. Parking was easy to find once downtown. Staff was awesome and helpful. I do think rooms and hall carpets need a refresh/cleaning but other than that its very nice place to stay.

I stay at this hotel once a week for work and love it every time.

Nice clean place to stay - hotel restaurant was unbelievably good!

The pictures are deceiving! Looks more like a motel 8 in the rooms. Stains all over the carpets. Tons of bugs on the ceilings. We checked into our room and there were 2 glasses on the floor outside our door (not ours. There when we got there) we stayed 3 days.... they were still there when we left. There was a water line broken (probably not the hotels fault) but would have been nice to know ahead of seeing nasty brown water in our toilet upon checking in. And continued to have brown/grey murky water the rest of our stay. Poor lighting in the room. Very dark. Hard to get ready. Do not recommend

We were greeted by an unsmiling and rude woman named Vicki. We asked her questions about the town and what to see and she said she didn’t do any of that so couldn’t help us. We were stranded for Christmas and called the restaurant before 8 and they refused to even make something simple for us to go to eat in our room! On Christmas! Will never return.

infested with bugs, heater not working in winter time.

The hotel lobby was very nice and the room was fairly nice. However, it was not as clean as it could be. The staff were okay. I would recommend because the hotel is in a nice area with lots of greenery and the room itself and lobby were nice, but cleanliness could be improved.

The bathroom is very tiny. The room smelled like dog. Cigarette burns and stains on room carpet. Hallways are musty and smell like urine. Tons of carpet stains in hallways. The lobby is nice but that’s about it.

its close to national mall every thing else was way over priced for what it is wont go back

Nice lobby entrance. Room had ants, bathroom was having issues

Resort Dr Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in West Asheville within a short walk of Asheville Treetops Adventure Park, Crowne Plaza Resort Asheville, an IHG Hotel is within 2 miles (3 km) of Grey Eagle. This 274-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

This hotel serves as home to a restaurant, which has golf course views and specializes in American cuisine, along with a bar. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and free weekday newspapers are other standard amenities.


Property features

Crowne Plaza Resort Asheville, an IHG Hotel features a golf course, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include an indoor pool, a gym, and a sauna.

Room options

Room, Accessible, Non Smoking (Mobility Roll-In Shower)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Resort Asheville, an IHG Hotel

Everyone (21) Couples (8) Family (3)
4
Family

We had multiple issues gaining access to our room but it was finally fixed after replacing the entire entry lock. The room was very clean and the property was maintained very well. We'd stay again if in the area.

By on Feb 22, 2022

1
Partner Couples

The property is listed as a “resort”. Make no mistake about it, this is a barely converted 2 level motel. The lobby and restaurant are in fact nicely decorated as seen in the online photos. But that’s where it ALL ends. The buildings that you stay in are as close to any roadside roach motel that you can imagine. Cars were parked mere feet from the giant motel windows. We spent $475 to stay in this dingy room and were extremely disappointed to put it mildly. I actually thought our GPS had brought us to the wrong location upon arrival. If they had one photo online of the actual buildings containing the rooms, I am certain NO ONE would ever book a stay here. About the inside….We could literally hear the conversation of the guests in the room beside us. As we walked the hallway to our room, the floors were filthy. The baseboard heaters in the hallway looked a good 60 years old. There was a push button heater in the corner of the room that sounded like a train rolling through the room and turned off and on the entire night. At best, this place should be charging $100 a night. Extremely dated and dingy property.

By on Nov 14, 2021

3
Partner Couples

Place needs to be upgraded

By on Jun 28, 2021

5
Everyone

By on May 29, 2021

4
Friends Business Business

Convenient and nice stay

By on May 24, 2021

4
Partner Couples

Extremly close to downtown a few minutes drive. Parking was easy to find once downtown. Staff was awesome and helpful. I do think rooms and hall carpets need a refresh/cleaning but other than that its very nice place to stay.

By on May 10, 2021

4
Everyone

By on Mar 28, 2021

5
Business Business

I stay at this hotel once a week for work and love it every time.

By on Mar 23, 2021

5
Partner Couples

Nice clean place to stay - hotel restaurant was unbelievably good!

By on Feb 15, 2021

1
Partner Couples

The pictures are deceiving! Looks more like a motel 8 in the rooms. Stains all over the carpets. Tons of bugs on the ceilings. We checked into our room and there were 2 glasses on the floor outside our door (not ours. There when we got there) we stayed 3 days.... they were still there when we left. There was a water line broken (probably not the hotels fault) but would have been nice to know ahead of seeing nasty brown water in our toilet upon checking in. And continued to have brown/grey murky water the rest of our stay. Poor lighting in the room. Very dark. Hard to get ready. Do not recommend

By on Jan 5, 2021

Crowne Plaza Resort Asheville, an IHG Hotel

1 Resort Dr, Asheville, NC 28806
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