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Recent guest reviews

The bathroom is very tiny. The room smelled like dog. Cigarette burns and stains on room carpet. Hallways are musty and smell like urine. Tons of carpet stains in hallways. The lobby is nice but that’s about it.

its close to national mall every thing else was way over priced for what it is wont go back

Nice lobby entrance. Room had ants, bathroom was having issues

Great place for family stay cation or vacation Check-In staff were very cheerful & helpful

Our air conditioning did not work properly Restaurant was excellent

The hotel was beautiful and meticulously clean. It looks like an older property that has been tastefully refurbished and decorated. The staff were very helpful. The welcoming fireplace in the lobby/lounge area made for an inviting start to our stay.

This is a short vacation for family. We enjoyed it very much. Thanks Crowne Plaza.

1 Room wasn’t cleaned on arrival. Bathtub clogged up. Hotel staff though were amazing!

The room was very comfortable and the view was very nice.We really enjoyed the open lobby with the huge fireplace.The only issue for me was it is a pet friendly hotel and I am allergic to certain pets.

The staff is very courteous and helpful and the water pressure in the showers was great. Other than that, not very impressed. The beds were too firm and the bedding needed to be soaked in fabric softener for a week - it felt like burlap. The closet had four hangers and there was no microwave (the staff did quickly accommodate our requests for more hangers and a microwave). The bathroom was the smallest I've ever seen in my life and the shower head was at pygmy height. The TV worked sporadically. Our room was a wi-fi dead zone. The pool and hot tub are in a separate building that's not quite walking distance and it closes at 9:00 p.m.

Nice and clean hotel. the staff is friendly also the restaurant staff.

Staff here are amazing. So friendly and helpful. Would come back for that alone! But the recently remodelled hotel has a lodge feel that is charming too.

Newly and beautifully renovated w/ balconies. It's only a few moments away from Downtown with shuttle service to and fro every 30 minutes.

Stayed in this place years ago. This used to be a Holiday Inn then a Hilton. Little has changed. Apparently no one wants to fix up the rooms. New lobby and entrance, meeting space and spa area.. Very nice. Rooms are not. Pet friendly may be the reason. Shower head too low for anyone over 5'5". No bathroom vent fan.(not sure how they get away with that)Sliding door to outside grounds unable to close fully. Left 1" gap open all night. Not sure if this is just Ashville but within 5 minutes there greeted with pot smoke from a mother on her 2nd floor balcony. Beds were good. Staff friendly and $5 downtown shuttle is nice, but when driver leaves you with instructions for pick up that are wrong on a very cold windy night, that is not good. We had to walk 2 blocks back to where we just were. No apologies given by staff. Only given 2 breakfast passes even though 4 in room, for a breakfast that is usually free, such as my last stay in nice, new hotel in downtown Nashville. Freeway and roads impede ease of access to hotel. Cat litter boxes and general trash left in hallways. Location was within 15 minutes or less of Biltmore/Blue ridge parkway/and downtown.

The hotel is going through some renovations and the lobby looks great, though our pet-friendly room seemed to not yet have been renovated. However, the room was clean and the beds very comfortable. It looked like the door was falling out of the frame which caused a bit of noise to travel as well as noise from the room above. Overall, I'd recommend and return to the hotel based on location and of course, the lower price point compared to other chains.

Resort Dr Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in West Asheville, Crowne Plaza Resort Asheville is within a few miles (5 km) of popular sights such as The Orange Peel and Pack Square. This 274-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

This hotel serves as home to a restaurant, which has golf course views and specializes in American cuisine, along with a bar. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

Crowne Plaza Resort Asheville's 274 air-conditioned rooms provide balconies or patios, coffee makers, and free weekday newspapers. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Crowne Plaza Resort Asheville features a golf course, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include an indoor pool, a fitness center, and a sauna.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Resort Asheville

Everyone (18) Couples (5) Business (3) Family (2) Other (1) Friends (1)
5
Everyone

By on Oct 6, 2020

2
Partner Couples

The bathroom is very tiny. The room smelled like dog. Cigarette burns and stains on room carpet. Hallways are musty and smell like urine. Tons of carpet stains in hallways. The lobby is nice but that’s about it.

By , from Raleigh, NC on Sep 21, 2020

2
Everyone

By on Sep 21, 2020

3
Everyone

By on Nov 24, 2019

2
Everyone

its close to national mall every thing else was way over priced for what it is wont go back

By on Nov 9, 2019

5
Everyone

By on Sep 28, 2019

3
Everyone

Nice lobby entrance. Room had ants, bathroom was having issues

By on Aug 19, 2019

2
Everyone

By on Jul 31, 2019

5
Family with small children Family

Great place for family stay cation or vacation Check-In staff were very cheerful & helpful

By on Jul 7, 2019

4
Partner Couples

Our air conditioning did not work properly Restaurant was excellent

By on May 6, 2019

Crowne Plaza Resort Asheville

1 Resort Dr, Asheville, NC 28806
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