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Aloft Charlotte City Center

3.0 star property
Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter

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Photo gallery for Aloft Charlotte City Center

Property amenity
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Free toiletries, hair dryer, towels, soap

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Gym
    GymGym

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Popular LocationSpectrum Center3 min walk
  • Popular LocationCharlotte Convention Center6 min walk
  • Popular LocationBank of America Stadium15 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)15 min drive

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 297 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
HYATT house Charlotte/Center City
Pool
Breakfast included
Pet friendly
Free WiFi
8.8 out of 10, Excellent, (1067)
The price is $157
per night
$181 total
includes taxes & fees
Aug 10 - Aug 11
HYATT house Charlotte/Center City

About the neighborhood

Charlotte

Located in Uptown Charlotte, Aloft Charlotte City Center is next to popular attractions like Queen City Quarter and Bank of America Corporate Center. This 175-room, 3-star hotel has a bar/lounge, a 24-hour gym, and free in-room WiFi. Centrally located in Charlotte, the hotel is connected to a shopping center and also a short walk from Spectrum Center and Charlotte Convention Center.

What's nearby

  • Queen City Quarter - 1 min walk
  • Spectrum Center - 3 min walk
  • Charlotte Convention Center - 6 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 16-min drive, 9.8 mi/15.8 km<br /> Concord, NC (USA-Concord Regional): 20-min drive, 15.3 mi/24.7 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬4 min walk

About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter
At Aloft Charlotte City Center, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Parking is available for USD 30 per night (USD 30 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a microwave in a common area, and express check-in.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • 2 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Frequently asked questions

Is a free cancellation option available at Aloft Charlotte City Center?

Aloft Charlotte City Center offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Aloft Charlotte City Center?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Aloft Charlotte City Center on Jul 28, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Aloft Charlotte City Center?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Fillmore Charlotte within a short drive.

Is there parking available at Aloft Charlotte City Center?

Yes, valet parking is offered for USD 30 per night with in/out privileges. Accessible parking is also available for guests.

Does Aloft Charlotte City Center feature a casino on the premises?

No, Aloft Charlotte City Center doesn't have a casino.

Is there an indoor pool at Aloft Charlotte City Center?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Aloft Charlotte City Center?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a café.

Does Aloft Charlotte City Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Aloft Charlotte City Center have a restaurant with a breakfast menu?

Yes, Aloft Charlotte City Center serves to-go breakfast for a surcharge at W-XYZ Bar.

Does Aloft Charlotte City Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aloft Charlotte City Center for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Does Aloft Charlotte City Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Aloft Charlotte City Center?

The closest major airport to Aloft Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 9.8 mi away (16 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.3 mi away (20-minute drive).

Are there rooms with balconies at Aloft Charlotte City Center?

No, there aren't any guestrooms with balconies at Aloft Charlotte City Center.

Does Aloft Charlotte City Center offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Aloft Charlotte City Center.

Aloft Charlotte City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 79 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Jun 2024

2/10 Terrible

Nyoka

Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and the property was in a fantastic location.
Stayed 2 nights in May 2024

6/10 Okay

Sarah

Stayed 1 night in Apr 2024

10/10 Excellent

Krystel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice quick easy Check in
Stayed 1 night in Apr 2024

10/10 Excellent

Deneisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kernist

Liked: Staff & service
Didn’t have a phone in the room or ice machine on the floor. They also do not validate parking in their deck.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the easy access to food and shopping. So close to the Spectrum Center - made the evening out so much easier.
Stayed 1 night in Apr 2024

10/10 Excellent

Jewell Constance

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at this hotel. I had a maintenance problem in my room i appreciate it was 5 minutes of less for Mr. LLOYD'S to come and begin to fix the problem.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern
Stayed 1 night in Apr 2024

10/10 Excellent

Jhon

Stayed 1 night in Apr 2024

10/10 Excellent

Jarrett

Stayed 1 night in Apr 2024

8/10 Good

Shatekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again.
The hotel was nice, clean and located near the arena. The staff was pleasant. My only concern was how confusing it was to get to the hotel. I drove around almost 20 minutes trying to figure out where to park to enter into the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good for the Price and Location
Very Good for the Price and Location. If you don't know what Aloft is about don't stay there... If you do, then this one is Great Location for anything in DnTwn Charlotte, very walkable to dining and entertainment. Had seen some bad reviews, but I think they were mostly from people who don't get the Aloft vibe and they should have stayed somewhere more 'posh'. I personally don't like people kissing or up my ass when staying at a hotel, I like to carry my own bags and park my own car and I like to be left alone, this Aloft was perfect for that!
Stayed 3 nights in Apr 2024

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and kind. Great location. Love the lounge and games
Stayed 1 night in Apr 2024

6/10 Okay

Genaro

Liked: Staff & service, property conditions & facilities
The shower and carpet was not very clean and one of the towels was stained
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Kathleen

Business traveler
Disliked: Amenities
When we checked in, we were greeted by a sign saying the water in the hotel would be turned off from noon-4 pm. Not ideal given we hoped to take a quick shower before a late afternoon meeting. Then to add insult to injury, there was no hot water in the shower the next morning. I'd like a manager to contact me to discuss reduction in the room charge. Thanks.
Stayed 1 night in Apr 2024

10/10 Excellent

Alan, Bristol

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garage parkin attached to hotel is a plus
Stayed 1 night in Apr 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that finding parking for check-in was a little awkward. There wasn't any place to pull up on the street to get information and the lobby was not at street level
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Convenient location but not much else
It is a good location but very hard to access unless you know where to park (in a paid lot) and how to get up to the 5th floor (which is the lobby) before you arrive. Those instructions should have been sent with confirmation of the room. The lobby area is not much to look at and in general it wasn't the best place I've stayed around Charlotte. It is however very convenient to the Spectrum center and the room was comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Jerome, Detroit

Business traveler
Liked: Staff & service
Staff was great. Public facilities could have been a more cleaner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to plenty of activities.
Stayed 1 night in Mar 2024