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Recent guest reviews

We had to move to another hotel. The lobby smelled so bad of air spray trying to cover up pet odor thst we couldn’t stand it long enough to even check in.

The food is terrible. They were out of a bunch of things on their drink and food menu, and the manager was not even around to help correct any issues. The soap dispenser in the shower was empty. Paperwork from the previous guest was still scattered about the room. I wouldn’t recommend this place to anyone. They get you with the cheap room rate and over charge for everything else.

The heat/Cool exchanger unit was terrible. Instructions stated that there were no controls on the unit it had to be controlled by a controller on the wall, my wife and I could not find this wall unit. The temperature was acceptable but the noisy blower ran all night long. We discovered a small remote control by the telephone in the morning (instructions should state portable remote control, not wall unit.) which seems to operate the unit somewhat but still would not shut the unit off. Also, the toilet was a low sitter with a high water level, I'm a man which means you have to hold yourself or your tip will take a dip. Foggy mirror after shower (low flow exhaust fan). ugly patchwork on bathroom ceiling.

Ok

Cool lobby. No microwave in rooms, ac was very loud even when cut off, the beds were like full size. Pretty small. And no laundry in the large facility..for over 100 a night... those are basic things

Great hotel beautiful decor

Easy approach and good facility.

The staff was friendly and the pool and gym were great and easily accessible

The property is old and needs some updates. I got three rooms, one of which the AC did not work properly and the other had a mini flood in the bathroom. I also came across a roach on the ceiling in the hallway. I made at least 5 calls to the front desk during my two night stay.

It was beautifully decorated and very comfortable. Clean and fresh.

Nothing in particular

Convenient to shopping and food as well as access to highway.

Westpark Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Executive Park within a mile (2 km) of Tyvola Square, Sonesta Charlotte Executive Park is within 2 miles (3 km) of United States Citizenship and Immigration Services office. This 300-room, 3.5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

The 300 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include ironing boards, desks, and wardrobes or closets. Housekeeping is available on request.


Property features

Guests of Sonesta Charlotte Executive Park have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed (Poolside)

1 King Bed | Sleeps 2

Guest reviews for Sonesta Charlotte Executive Park

Everyone (25) Couples (5) Family (8)
1
Everyone

We had to move to another hotel. The lobby smelled so bad of air spray trying to cover up pet odor thst we couldn’t stand it long enough to even check in.

By on Apr 23, 2022

Review comment responded on May 26, 2022

Thank you for sharing feedback with us. I truly apologize that you encountered issues upon arrival at our hotel. We appreciate your feedback and hope to better serve you in the future.

2
Family with small children

The food is terrible. They were out of a bunch of things on their drink and food menu, and the manager was not even around to help correct any issues. The soap dispenser in the shower was empty. Paperwork from the previous guest was still scattered about the room. I wouldn’t recommend this place to anyone. They get you with the cheap room rate and over charge for everything else.

By on Mar 28, 2022

Review comment responded on Apr 6, 2022

Hi Noah! Thank you for taking the time to leave us your feedback. We want all guests to have the best experience possible, and it is feedback like yours that helps us make that happen.

5
Everyone

By on Dec 20, 2021

3
Everyone

The heat/Cool exchanger unit was terrible. Instructions stated that there were no controls on the unit it had to be controlled by a controller on the wall, my wife and I could not find this wall unit. The temperature was acceptable but the noisy blower ran all night long. We discovered a small remote control by the telephone in the morning (instructions should state portable remote control, not wall unit.) which seems to operate the unit somewhat but still would not shut the unit off. Also, the toilet was a low sitter with a high water level, I'm a man which means you have to hold yourself or your tip will take a dip. Foggy mirror after shower (low flow exhaust fan). ugly patchwork on bathroom ceiling.

By on Nov 24, 2021

Review comment responded on Nov 27, 2021

Thank you so much for your feedback, Irvin. We have passed along your recommendations to the appropriate department. I appreciate your candidness and hope you will give us another opportunity in the future.

1
Everyone

By on Nov 22, 2021

5
Family with small children

By on Oct 18, 2021

Review comment responded on Oct 29, 2021

We are so glad you have enjoyed your stay! We hope to have you the next time you are in the Charlotte area.

2
Family with small children

Ok

By on Sep 19, 2021

1
Everyone

By on Sep 7, 2021

3
Everyone

By on Jun 22, 2021

Review comment responded on Jul 16, 2021

Thank you for your great review!

3
Everyone

By on Jun 15, 2021

Review comment responded on Jul 16, 2021

Thank you for your review.

Sonesta Charlotte Executive Park

5700 Westpark Drive, Charlotte, NC 28217
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