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Recent guest reviews

Very friendly staff. Excellent breakfast.

Room was not very clean, bathroom had ants. Curtains, and lamp shades had stains all over them. The bed was comfortable and slept well, but had to wash everything in my suitcase as it smelled musty. Nighttime staff lady checking us in was very friendly! (Foreign spoken lady with blond hair) the morning staff must have been having a bad day.

Pros: nice staff, airport shuttle, clean rooms. Cons: outside noise, location to restaurants and recreation, limited amenities, outside not as well maintained as inside

Breakfast was good and staff was nice. Pool area seemed run down and gym was very small.

How close to the airport which allowed me to grab extra sleep.

Initial front desk person was not very hospitable. Lady the next day was great. Room had some issues and some cleanliness concerns. Bad set-up for room design.

I have found the Comfort Inn to be consistently clean, comfortable and friendly. The staff is wonderful

The hotel is close to the airport which is great. However, it is very noisy because of the planes and highway nearby. The rooms need some updating also.

room 412. carpets in hallway are beat up. non smoking room but bathroom could smell smoke through ventilation grid. expensive hotel for the condition it was in. it was late and we were very tired, so we stayed. suggestion- pick another hotel.

Between the housekeeping, front desk, and breakfast staff I'm not sure who was worse. Housekeeping placed new towels in our room and left. When we called the front desk to ask what happened they said she was coming back up. She came up and did nothing and when we went downstairs she told the lady she wasn't coming back to clean anything. Then the breakfast attendant told my sister she needed to change her clothing because there were kids around. Yes my sister needed to put on a bra, i had already informed her of that, however that had nothing to do with her job. I would recommend this hotel for one other reason.....the plumbing is horrible. You cant even brush your teeth without the water almost overflowing the sink.

Staff was nice and very helpful. We were only here for about 8 hours between flight.

Nowhere close to walk to eat, old hasn't remodeled for the price it's not worth it!!!!

Front desk friendly and helpful. Breakfast adequate ( like most of hotels with breakfast included.) Room clean and spacious. All in all pleasant stay!

Very nice Hotel. Well maintained. Room is big and well kept. Close to Airport and to major Expressway. Close to downtown. Absolutely loved it! Very nice experience and will be staying at this Hotel again when visiting the City.

This was our fourth stay here in 5 weeks due to child in Charlotte hospital. The location is easy to find, easy access to downtown, price is excellent for the rooms we have used.

It was very clean ,well maintained, and all the staff were friendly and helpful ! And great breakfast ! We will be back for sure !

I stayed at this hotel when stranded in Charlotte on Feb 16, 2015 due to the ice/ snow storm. ****I would most definitely like the management to reward the gentleman who was running the shuttle service that evening AND the next day because he had to work beyond his shift (likely more than 24hrs) due to the weather and inability of other staff to get in to work. He was prompt, courteous, and very friendly despite my suspicion that he had little to no sleep nor the chance to shower. Unfortunately, I misplaced his name, but I hope he is recognized for his service.

Mulberry Church Road Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Westerly Hills, Comfort Suites Airport is 2.2 mi (3.5 km) from Carolinas Aviation Museum and within a 10-minute drive of Bank of America Stadium. This 84-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

The 84 accommodations feature sitting areas. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Guests of Comfort Suites Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Comfort Suites Airport

Everyone (11) Couples (7) Business (9) Family (9) Other (3) Friends (2)
5
Partner Couples

Very friendly staff. Excellent breakfast.

By on Oct 8, 2021

Review comment responded on Oct 14, 2021

We appreciate you staying with and for your comments about your stay. We hope to see you the next time you are in our city.

3
Family

Room was not very clean, bathroom had ants. Curtains, and lamp shades had stains all over them. The bed was comfortable and slept well, but had to wash everything in my suitcase as it smelled musty. Nighttime staff lady checking us in was very friendly! (Foreign spoken lady with blond hair) the morning staff must have been having a bad day.

By on Sep 27, 2021

Review comment responded on Oct 2, 2021

We want to apologize for your stay, we regret that you did not let us know , we would have change you room to make sure you were happy with your stay. Thank You!

3
Business Business

Pros: nice staff, airport shuttle, clean rooms. Cons: outside noise, location to restaurants and recreation, limited amenities, outside not as well maintained as inside

By on Jul 28, 2021

Review comment responded on Aug 4, 2021

Thank you for your comments, we appreciate it and hope to see you the next time you are in our city.

3
Everyone

By on Apr 16, 2020

Review comment responded on Apr 23, 2020

We appreciate you completed the survey. Please provide us with detail of what we can do to improve your future stay with us. We hope to see you soon.

3
Everyone

Breakfast was good and staff was nice. Pool area seemed run down and gym was very small.

By on Mar 10, 2020

Review comment responded on Mar 15, 2020

Thank you for staying with us! Your opinion is very important to us and we will take note of your comments and try our best to implement them as we continue to improve our guest experience. Hope to see you again!

1
Partner Couples Business Business

How close to the airport which allowed me to grab extra sleep.

By on Jun 25, 2019

5
Everyone

By on May 5, 2019

5
Everyone

By on Mar 23, 2019

3
Everyone

Initial front desk person was not very hospitable. Lady the next day was great. Room had some issues and some cleanliness concerns. Bad set-up for room design.

By on Jan 28, 2019

5

nice and clean

Everyone

I have found the Comfort Inn to be consistently clean, comfortable and friendly. The staff is wonderful

By on Jun 23, 2018

Review comment responded on Jul 2, 2018

Thank you for the kind review!

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