SpringHill Suites Charlotte City Center

2.5 star property
Hotel with free breakfast, steps from Spectrum Center

Choose dates to view prices

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Exterior
Banquet hall
Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, Bank of America Stadium
    ‪15 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(121 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Charlotte

Located in Uptown Charlotte, SpringHill Suites Charlotte City Center is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like Bank of America Corporate Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Not Just Coffee - ‬3 min walk
  • ‪Courtside Condominiums - ‬3 min walk
  • ‪Mert’s Heart & Soul Restaurant - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
At SpringHill Suites Charlotte City Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 40 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on Nov 16, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites Charlotte City Center?

This hotel is situated in Uptown Charlotte within a short 7-minute walk of Spectrum Center and also 19 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Fillmore Charlotte within a short drive.

Is parking available on site at SpringHill Suites Charlotte City Center?

Yes, valet parking is offered for USD 40 per night with in/out privileges.

Does SpringHill Suites Charlotte City Center feature a casino at the property?

No, SpringHill Suites Charlotte City Center doesn't have a casino.

Will I find an indoor pool at SpringHill Suites Charlotte City Center?

No, there is no indoor pool at this hotel.

Is SpringHill Suites Charlotte City Center good for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and free Internet access.

Are there hot tubs at SpringHill Suites Charlotte City Center?

No, this hotel doesn't have a spa tub.

Does SpringHill Suites Charlotte City Center have a restaurant with a breakfast menu?

Yes, SpringHill Suites Charlotte City Center serves free buffet breakfast at Uptown Bar each morning.

Will SpringHill Suites Charlotte City Center allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites Charlotte City Center though service animals are welcome.

Does SpringHill Suites Charlotte City Center have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SpringHill Suites Charlotte City Center?

The closest major airport to SpringHill Suites Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 10.1 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.4 mi away (20-minute drive).

Are there rooms with balconies at SpringHill Suites Charlotte City Center?

No, at SpringHill Suites Charlotte City Center, there aren't any guestrooms that list a balcony.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 773 out of 1097 reviews
Rating 8 - Good. 195 out of 1097 reviews
Rating 6 - Okay. 60 out of 1097 reviews
Rating 4 - Poor. 33 out of 1097 reviews
Rating 2 - Terrible. 36 out of 1097 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Spectrum Center just across the street. Would highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jarquita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great!!! I definitely plan on staying again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, walkable, staff was great!
Stayed 1 night in Jul 2025

6/10 Okay

JYOTSNA, Wellington

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not much for food options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

8/10 Good

Nancie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again, but what I didnt like was if 1 persin in your party needed a room card, the rest of the parties cards were voided!
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Stayed 1 night in Aug 2025

10/10 Excellent

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and was able to check in before 3 pm and what I didn’t like was the tv had to be unplugged to get the sound.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sedrick

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from restaurants and convention center
Stayed 5 nights in Jul 2025

10/10 Excellent

Meaghan

Stayed 1 night in Jul 2025

4/10 Poor

Antwon

Stayed 1 night in Apr 2025

10/10 Excellent

Jonah

Traveled with family and small children
Wonder please
Stayed 2 nights in Jul 2025

10/10 Excellent

Deja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, parking could be better/ more affordable.
Stayed 1 night in Jul 2025

4/10 Poor

Willie

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Will not stay there again, I am still waiting for a receipt from the hotel, did not know they were taking $50.00 each night and put it on hold until 3 to 5 business days. Check in was not good.checking out was worse, I ask for a receipt, he said he could not print one they were doing a audit, I was trying to check out early, the night before I tried to check out, they said I could check out at 4:00 am,did not happen.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property and value

Great property. Convenient to convention center, light rail, and restaurants. Very comfortable room. Great shower. Good bathroom lighting.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Hanna B

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Train bells all the time
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Traveled with group
They let us get in early to our room rather than storing our luggage - such amazing staff!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kymberly

Business traveler
Liked: Amenities
Always a great stay!
Stayed 2 nights in Jul 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Had a hard time trying to find my girl a parking spot.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Angelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this property! Our only issue was the cost of parking/valet and this was due to our lack of research before staying in this type of city area. We didn’t expect to pay so much for parking but the hotel was clean, nice staff and the complementary breakfast was good!
Stayed 3 nights in Jul 2025