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SpringHill Suites Charlotte City Center

Property class: 2.5

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Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Banquet hall
Reception
Exterior
32-inch Smart TV with satellite channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Trundle Sofa

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, 2 Queen Beds, Trundle Sofa

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

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About the neighborhood

Charlotte

Located in Uptown Charlotte, SpringHill Suites Charlotte City Center is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like Bank of America Corporate Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Flight Deck - ‬1 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

At SpringHill Suites Charlotte City Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 55 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sitting areas, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 55 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on Apr 26, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites Charlotte City Center?

This hotel is situated in Uptown Charlotte within a short 19-minute walk of Bank of America Stadium and also 7 minutes on foot from Spectrum Center. You'll also find NASCAR Hall of Fame and Bojangles' Coliseum within a short drive.

Does SpringHill Suites Charlotte City Center feature a casino at the property?

No, SpringHill Suites Charlotte City Center doesn't have a casino.

Will I find an indoor pool at SpringHill Suites Charlotte City Center?

No, there is no indoor pool at this hotel.

Does SpringHill Suites Charlotte City Center have a restaurant with a breakfast menu?

Yes, SpringHill Suites Charlotte City Center serves free buffet breakfast at Uptown Bar each morning.

Will SpringHill Suites Charlotte City Center allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites Charlotte City Center though service animals are welcome.

How far is the airport from SpringHill Suites Charlotte City Center?

The closest major airport to SpringHill Suites Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 10.1 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.4 mi away (20-minute drive).

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 864 out of 1221 reviews
Rating 8 - Good. 213 out of 1221 reviews
Rating 6 - Okay. 71 out of 1221 reviews
Rating 4 - Poor. 36 out of 1221 reviews
Rating 2 - Terrible. 37 out of 1221 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and establishment. The staff were very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, you can tell they’re busy often, nothing seemed to bother anyone. Great location as well. We parked the truck and walked everywhere we wanted to go.
Stayed 2 nights in Jan 2026

8/10 Good

Marc

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Stayed 1 night in Jan 2026

6/10 Okay

Zachary

Traveled with group
Room was okay. The noise level from outside prevented me from sleeping; really bad.
Stayed 2 nights in Jan 2026

8/10 Good

Ross

Stayed 2 nights in Jan 2026

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room..within walking distance to everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauran

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was subpar. Not reel foods outside of the breads.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and it’s close the Spectrum Center.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
The staff was courteous and the room was really clean!
Stayed 2 nights in Jan 2026

6/10 Okay

Charlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room service comes every other day so you have to get your own fresh towels. Perfect location if you’re attending an event at the Spectrum center. Downside is you will need to wear the ear plugs they provide if you want to sleep through the night and early morning over the train that runs right outside the hotel. Staff have different information on valet and parking garage prices so we ended up paying more than was necessary.
Stayed 2 nights in Jan 2026

8/10 Good

Khiry

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional and helpful. Rooms were clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Dwain

Liked: Cleanliness, staff & service, amenities
Staff was great, super location, nice rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Arabella

Stayed 4 nights in Dec 2025

10/10 Excellent

Giovannie

Stayed 1 night in Jan 2026

10/10 Excellent

Marvin

Stayed 1 night in Dec 2025

10/10 Excellent

Kozette

Stayed 1 night in Jan 2026

6/10 Okay

Tejuana

The room was okay, a few things that needed to be fixed. And my card was deactivated twice as my stay was for 2 days. I checked in so I wouldn't be amongst the crowd and I still had to end up in the long line to have it reactivated. Some staff were noce, some not so nice. were very
Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early, but I was able to check-in and get into my room early without a hassle. All staff have been very nice!
Stayed 1 night in Dec 2025

6/10 Okay

Kiara

Liked: Cleanliness, staff & service
Room was clean and comfortable
Stayed 2 nights in Dec 2025

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