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SpringHill Suites Charlotte City Center

2.5 star property

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Banquet hall
Reception
Exterior
Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds

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Exterior

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  • Air conditioning
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9.2 out of 10, Wonderful, 1,011 reviews
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The price is $188
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Total with taxes and fees
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About the neighborhood

Charlotte

Located in Uptown Charlotte, SpringHill Suites Charlotte City Center is adjacent to Spectrum Center and within a 10-minute walk of other popular attractions like Bank of America Corporate Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Spectrum Center - 2 min walk - 0.1 miles
  • Bank of America Corporate Center - 5 min walk - 0.3 miles
  • Charlotte Convention Center - 9 min walk - 0.5 miles
  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Bank of America Stadium - 15 min walk - 0.9 miles

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

At SpringHill Suites Charlotte City Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 55 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 55 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Are free cancellation options available at SpringHill Suites Charlotte City Center?

SpringHill Suites Charlotte City Center offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at SpringHill Suites Charlotte City Center?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at SpringHill Suites Charlotte City Center on Mar 8, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of SpringHill Suites Charlotte City Center?

This hotel is situated in Uptown Charlotte within a short 7-minute walk of Spectrum Center and also 19 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Bojangles' Coliseum within a short drive.

Is parking available on site at SpringHill Suites Charlotte City Center?

Yes, valet parking is offered for USD 55 per night with in/out privileges.

Does SpringHill Suites Charlotte City Center feature a casino at the property?

No, SpringHill Suites Charlotte City Center doesn't have a casino.

Will I find an indoor pool at SpringHill Suites Charlotte City Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SpringHill Suites Charlotte City Center?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and free Internet access.

Does SpringHill Suites Charlotte City Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does SpringHill Suites Charlotte City Center have a restaurant with a breakfast menu?

Yes, SpringHill Suites Charlotte City Center serves free buffet breakfast at Uptown Bar each morning.

Will SpringHill Suites Charlotte City Center allow pets to stay free of charge?

No, pets aren't allowed at SpringHill Suites Charlotte City Center though service animals are welcome.

Does SpringHill Suites Charlotte City Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SpringHill Suites Charlotte City Center?

The closest major airport to SpringHill Suites Charlotte City Center is Charlotte-Douglas Intl. Airport (CLT), which is 10.1 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.4 mi away (20-minute drive).

Can I book a room with a balcony at SpringHill Suites Charlotte City Center?

No, there aren't any guestrooms with balconies at SpringHill Suites Charlotte City Center.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1176 reviews
Rating 8 - Good. 210 out of 1176 reviews
Rating 6 - Okay. 69 out of 1176 reviews
Rating 4 - Poor. 35 out of 1176 reviews
Rating 2 - Terrible. 36 out of 1176 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and establishment. The staff were very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Adam C.

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room and very helpful staff and good location for food and the sporting events
Stayed 2 nights in Nov 2025

8/10 Good

Jacob Bain

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great property if you’re going to a game
Stayed 2 nights in Nov 2025

10/10 Excellent

Towanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and it was so convenient to the spectrum stadium. The staff was super friendly and inviting. The hotel room was super clean and the breakfast they offered had lots of variety.
Stayed 1 night in Nov 2025

8/10 Good

Ceira

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked out on a hockey arena. It was a game night and as a consequence it was very noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Noise level and pillows were uncomfortable but nice place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Close to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Inna

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The SpringHill Suites is located directly across from the Spectrum Center. Athletic events, concerts, etc... this is where to stay. The staff are friendly and helpful. The rooms are clean and comfortable. The free breakfast is very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and room. Super convenient for events at the Spectrum Center. Breakfast buffet was just okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Shanice

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel staff maintained cleanliness.
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Stayed 3 nights in Nov 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and beautiful view of the city. Front desk staff were extremely helpful and friendly. Valet staff were all friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Stayed 1 night in Nov 2025

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