Suite, 2 Queen Beds, Non Smoking, Kitchenette
from $136
DoubleTree Suites by Hilton Hotel Charlotte - Southpark
3.5 out of 5.0
4.0
out of 5
"Good!"
See all 61 reviews
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Recent guest reviews
The hotel is nice and the staff is very friendly and helpful. We will be back!
Suites are really nice but don't expect to use pull out sofa bed to sleep on since it was extremely uncomfortable. The regular beds were very nice. Nice deep sink in "kitchen" area too along with refrigerator and microwave. Needed a few more cups though.
Friends and I stayed for a birthday weekend getaway. Great hotel however, the stay was overshadowed by two of our personal wine glasses that went missing while out for the day and a water bug on the wall in the kitchen. Our glasses were not recovered and we were only offered a possibility of a refund. We will be trying another hotel if we are ever in Charlotte again.
The room was too hot when we got there, and it was too late to get maintenance to get it fixed. Next day TV kept going off for no reason. Not as good a time as we have had there over the years. In fact we may not go back to Double Tree.
Whenever we visit our son and his family in Charlotte, we stay at Double Tree in South Park. It is very convenient to shopping and extremely comfortable. We love being able to spread out into two rooms! The staff is helpful, the breakfast buffet is very good, the rooms are clean and the bedding is super comfortable. We never consider another hotel.
This is right near Southpark mall, which is great. The hotel is clean and convenient.
I left our pillow and had a difficult time in finding out whether the staff had recovered it. I went back to the hotel but the pillow they found was not mine.
My wife and I always stay at the Double Tree because it is close to everything we are looking for during the trip. We visit Charlotte 4 or 5 time per year. The staff has always been professional in every way to us. Hotel is within walking distance of the South Park Mall and many other shops. There are many great restaurants close to the hotel.
Unfortunately, there was a problem with a leak in the hotel plumbing system at the time I was there. The hot water had to be turned off at the source. So the sinks and showers, for a day or so, ran rusty and not hot. Everything else was near-perfect. The Symphony on the lawn was amazing!!! What other hotel has THAT?
The location of this doubletree is great, about 1 minute walk from the SouthPark mall in Charlotte. Parking was never a problem, and no extra charge. The lobby was beautiful and our room was very clean and comfortable. The hotel had a very attractive courtyard and pool in the middle of the building that must be regularly used for weddings. Only criticism is that while they did have a functional exercise room, it was a bit cramped and simple for the quality and size of the rest of the hotel. It was rather crowded at times.
lovely, large, quiet and clean suite. not near downtown but if you don't need a closer location, this hotel is a good value.
convenient, comfortable, good staff service, ice machine could be closer to room,
I HAD EYE SURGERY THAT AFTERNOON AND THIS WAS THE PERFECT PLACE TO UNWIND. THE ROOM WAS MORE THAN MY WIFE AND I EXPECTED. THE STAFF WAS FRIENDLY AND HELPFUL. I ALSO ENJOYED THE BARTENDER IN THE CAFE.
We showed up at noon and the staff had a room ready for us. The location was great so that we could walk to most of the places we wanted to go. It was a short trip and our first to Charlotte. We will certainly return.
All the comforts of home + great swimming pool and restaurant. Could have stayed a month, and been comfortable
This hotel is gorgeous. The staff was fabulous. Every single person we spoke to were polite an efficient. The bathrooms are a little small, but the not bad enough to pick a different hotel. We were there for the PGA event, and the shuttle pick up is just up the road about a half mile.
Great location and the staff was top notch. Very helpful when I first checked in and gave excellent directions to various locations.
I was traveling with three adult children to visit their sister and a new baby in the hospital. We drove 9 hours and arrived at 130 AM. We were greeted with warm cookies, two rooms and a smile. The rooms were spacious and functional. Great for business or family travel. If the restaurant doesn't suit you, there are many nearby along with a very nice shopping mall, all within walking distance for most travelers. Wi Fi is not free. . . my only bone to pick. Add free wifi, and "amenities" above gets a 5 and they get a perfect score! This will be our go-to accommodation when visiting family in Charlotte.
The hotel will be wonderful but is currenly under remodeling construction... Location was terrific. Staff were very nice. Would like to try it again when the construction is gone. When this was booked, no offers were seen about including breakfast...We were interested in that. Room was comfortable and roomy. Bathroom baseboard tiles could use new grout or cleaned up better....
this hotel is tired and although they have had renovation design boards on display in the lobby for some time, they either need to move it along or reduce their pricing.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in SouthPark within a short walk of SouthPark Mall, DoubleTree Suites by Hilton Hotel Charlotte - Southpark is within a mile (2 km) of Phillips Place. This 207-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. Also near this Charlotte hotel are Park Road Park and Charlotte Nature Museum.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Rooms
All 207 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and safes are other standard amenities.
Property features
Guests of DoubleTree Suites by Hilton Hotel Charlotte - Southpark have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.
Guest reviews for DoubleTree Suites by Hilton Hotel Charlotte - Southpark
we loved this hotel!
Everyone
The hotel is nice and the staff is very friendly and helpful. We will be back!
staff is wonderful
Everyone
Suites are really nice but don't expect to use pull out sofa bed to sleep on since it was extremely uncomfortable. The regular beds were very nice. Nice deep sink in "kitchen" area too along with refrigerator and microwave. Needed a few more cups though.
great hotel however...
Everyone
Friends and I stayed for a birthday weekend getaway. Great hotel however, the stay was overshadowed by two of our personal wine glasses that went missing while out for the day and a water bug on the wall in the kitchen. Our glasses were not recovered and we were only offered a possibility of a refund. We will be trying another hotel if we are ever in Charlotte again.
Review comment
Joanie responded on May 3, 2017
Thank you for your review. We are so sorry for the inconvenience you incurred! We posted a credit to your account for the cost of your glasses. Again, we are truly sorry this happened. We hope you will give us another chance and let us accommodate you when your plans bring you back to Charlotte! Sincerely, Joanie Kastl General Manager
south park stay
Families
The room was too hot when we got there, and it was too late to get maintenance to get it fixed. Next day TV kept going off for no reason. Not as good a time as we have had there over the years. In fact we may not go back to Double Tree.
family visit
Couples
Whenever we visit our son and his family in Charlotte, we stay at Double Tree in South Park. It is very convenient to shopping and extremely comfortable. We love being able to spread out into two rooms! The staff is helpful, the breakfast buffet is very good, the rooms are clean and the bedding is super comfortable. We never consider another hotel.
close to the mall
Couples
This is right near Southpark mall, which is great. The hotel is clean and convenient.
ok
Couples
I left our pillow and had a difficult time in finding out whether the staff had recovered it. I went back to the hotel but the pillow they found was not mine.
trip to charlotte at the double tree
Couples
My wife and I always stay at the Double Tree because it is close to everything we are looking for during the trip. We visit Charlotte 4 or 5 time per year. The staff has always been professional in every way to us. Hotel is within walking distance of the South Park Mall and many other shops. There are many great restaurants close to the hotel.
would have given straight 5-star ratings but....
Singles
Unfortunately, there was a problem with a leak in the hotel plumbing system at the time I was there. The hot water had to be turned off at the source. So the sinks and showers, for a day or so, ran rusty and not hot. Everything else was near-perfect. The Symphony on the lawn was amazing!!! What other hotel has THAT?
business trip with my wife
Couples
The location of this doubletree is great, about 1 minute walk from the SouthPark mall in Charlotte. Parking was never a problem, and no extra charge. The lobby was beautiful and our room was very clean and comfortable. The hotel had a very attractive courtyard and pool in the middle of the building that must be regularly used for weddings. Only criticism is that while they did have a functional exercise room, it was a bit cramped and simple for the quality and size of the rest of the hotel. It was rather crowded at times.
Thank you for your review. So glad you enjoyed your stay with us. Thank you for your candid input regarding your sofa bed. Joanie Kastl General Manager