Stayed in queen suite, which was two large rooms. Super nice and clean, decorated to current times. Couch, chairs and table were nice to have and comfortable for our stay with 4 adults during COVID. Mall and several other stores were right behind hotel and walking paths. Got an amazing rate of $77 per night weekend stay!
Large and quiet rooms. Had a little difficulty finding the entrance.
everything was just right we really enjoyed our trip.
It was convenient. I did not like the parking and the remodeling of the place.
Check-in was at 4:00 pm we got to the hotel at 4:30 and was told that our room would not be ready for at least 30 minutes. We were celebrating a friend’s birthday and had booked a 2 bedroom suite. We were basically told we had no choice but to wait with no apology. We had plans so we left and came back and the room was finally ready at 7:30 pm.
Warm welcome and very accommodating. Chocolate cookies are delicious.
Parking was inconvenient. Layout of the facility was somewhat confusing.
Room was fine; chocolate chip cookies are great; however, hotel is old and they did not clean our room one day.
Hotel staff was very helpful, but the beds were not very comfortable
The room has an odor, only one elevator working and we waiting a while to be able to use it. The only elevator that was working had no air conditioner.
This hotel was absolutely everything plus more !!!!! I will definitely recommend
Located in SouthPark within a short walk of SouthPark Mall, DoubleTree Suites by Hilton Hotel Charlotte - Southpark is within a mile (2 km) of Phillips Place. This 207-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.
The 207 recently renovated accommodations afford space to spread out with dining areas and sitting areas. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
At DoubleTree Suites by Hilton Hotel Charlotte - Southpark, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Stayed in queen suite, which was two large rooms. Super nice and clean, decorated to current times. Couch, chairs and table were nice to have and comfortable for our stay with 4 adults during COVID. Mall and several other stores were right behind hotel and walking paths. Got an amazing rate of $77 per night weekend stay!
Large and quiet rooms. Had a little difficulty finding the entrance.
Thank you for the great review. We hope we can welcome you back soon. Best, Joanie Kastl General Manager
Your review and recommendation are much appreciated. We look forward to having you stay with us again soon! Best, Joanie Kastl General Manager
Thank you for taking the time to share your feedback. We hope you will give our hotel another chance to accommodate you when you are back in Charlotte. Sincerely, Joanie Kastl General Manager
everything was just right we really enjoyed our trip.
Thank you so much for staying with us and leaving a great review. We hope we can welcome you back soon! Best, Joanie Kastl General Manager
It was convenient. I did not like the parking and the remodeling of the place.
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon! Sincerely, Joanie Kastl General Manager
Check-in was at 4:00 pm we got to the hotel at 4:30 and was told that our room would not be ready for at least 30 minutes. We were celebrating a friend’s birthday and had booked a 2 bedroom suite. We were basically told we had no choice but to wait with no apology. We had plans so we left and came back and the room was finally ready at 7:30 pm.
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanie Kastl General Manager
Thank you for taking the time to give us your feedback regarding your recent stay. We are so sorry that it appears we fell short of providing the type of service that we both pride ourselves on and that you certainly deserve. Sincerely, Joanie Kastl General Manager
Warm welcome and very accommodating. Chocolate cookies are delicious.
Wyatt, Thank you so much for the perfect rating of DoubleTree by Hilton Charlotte - SouthPark. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back in Charlotte! Best, Joanie Kastl General Manager
Thanks for your review, Jen. Best regards, Joanie Kastl, General Manager