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DoubleTree Suites by Hilton Hotel Charlotte - Southpark

3.5 out of 5.0
Overview Reviews Amenities & Policies
6300 Morrison Blvd, Charlotte, NC
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 78 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

everything was just right we really enjoyed our trip.

It was convenient. I did not like the parking and the remodeling of the place.

Check-in was at 4:00 pm we got to the hotel at 4:30 and was told that our room would not be ready for at least 30 minutes. We were celebrating a friend’s birthday and had booked a 2 bedroom suite. We were basically told we had no choice but to wait with no apology. We had plans so we left and came back and the room was finally ready at 7:30 pm.

Warm welcome and very accommodating. Chocolate cookies are delicious.

Parking was inconvenient. Layout of the facility was somewhat confusing.

Room was fine; chocolate chip cookies are great; however, hotel is old and they did not clean our room one day.

Hotel staff was very helpful, but the beds were not very comfortable

The room has an odor, only one elevator working and we waiting a while to be able to use it. The only elevator that was working had no air conditioner.

This hotel was absolutely everything plus more !!!!! I will definitely recommend

Had a weekend basketball tournament for my son. Great stay. Did laundry, cooked eggs in kitchen. Braxton at front desk was personable at check-in AND after I checked out. I was a meathead and left my laptop in room after check out. After my son's final game (the championship!), I realized I did not have the laptop. I called the front desk and Braxton was helpful from start to finish. Saved my rear. A BIG THANK YOU to housekeeping and DoubleTree staff! Good people and good business.

The hotel is nice and the staff is very friendly and helpful. We will be back!

Suites are really nice but don't expect to use pull out sofa bed to sleep on since it was extremely uncomfortable. The regular beds were very nice. Nice deep sink in "kitchen" area too along with refrigerator and microwave. Needed a few more cups though.

Friends and I stayed for a birthday weekend getaway. Great hotel however, the stay was overshadowed by two of our personal wine glasses that went missing while out for the day and a water bug on the wall in the kitchen. Our glasses were not recovered and we were only offered a possibility of a refund. We will be trying another hotel if we are ever in Charlotte again.

Morrison Blvd Charlotte NC

Hotel highlights

  • Walking distance to SouthPark Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in SouthPark within a short walk of SouthPark Mall, DoubleTree Suites by Hilton Hotel Charlotte - Southpark is within a mile (2 km) of Phillips Place. This 207-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.


Rooms

All 207 recently renovated accommodations feature kitchenettes and space to spread out with sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

At DoubleTree Suites by Hilton Hotel Charlotte - Southpark, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking (Wet Bar)

2 Queen Beds | Sleeps 6
$111* Per night/room Jan 31 - Feb 1

Suite, 2 Bedrooms, Non Smoking

1 King Bed and 2 Queen Beds | Sleeps 8

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen Beds | Sleeps 6

Suite, 2 Bedrooms, Non Smoking

2 King Beds | Sleeps 8

Guest reviews for DoubleTree Suites by Hilton Hotel Charlotte - Southpark

Everyone (17) Couples (27) Business (7) Family (20) Other (7) Friends (1)
3
Everyone

By on Nov 18, 2019

Review comment responded on Nov 22, 2019

Thank you for taking the time to share your feedback. We hope you will give our hotel another chance to accommodate you when you are back in Charlotte. Sincerely, Joanie Kastl General Manager

5
Family

everything was just right we really enjoyed our trip.

By on Nov 8, 2019

Review comment responded on Nov 8, 2019

Thank you so much for staying with us and leaving a great review. We hope we can welcome you back soon! Best, Joanie Kastl General Manager

3
Family

It was convenient. I did not like the parking and the remodeling of the place.

By on Jul 9, 2019

Review comment responded on Jul 11, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon! Sincerely, Joanie Kastl General Manager

1
Everyone

Check-in was at 4:00 pm we got to the hotel at 4:30 and was told that our room would not be ready for at least 30 minutes. We were celebrating a friend’s birthday and had booked a 2 bedroom suite. We were basically told we had no choice but to wait with no apology. We had plans so we left and came back and the room was finally ready at 7:30 pm.

By on May 19, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Joanie Kastl General Manager

1
Everyone

By on Mar 15, 2019

Review comment responded on Apr 2, 2019

Thank you for taking the time to give us your feedback regarding your recent stay. We are so sorry that it appears we fell short of providing the type of service that we both pride ourselves on and that you certainly deserve. Sincerely, Joanie Kastl General Manager

5
Everyone

Warm welcome and very accommodating. Chocolate cookies are delicious.

By , from Raleigh on Mar 9, 2019

Review comment responded on Mar 18, 2019

Wyatt, Thank you so much for the perfect rating of DoubleTree by Hilton Charlotte - SouthPark. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back in Charlotte! Best, Joanie Kastl General Manager

4
Family Family

Parking was inconvenient. Layout of the facility was somewhat confusing.

By on Mar 7, 2019

Review comment responded on Mar 8, 2019

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Joanie Kastl General Manager

4
Everyone

By on Jan 6, 2019

Review comment responded on Jan 8, 2019

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanie Kastl General Manager

3
Everyone

Room was fine; chocolate chip cookies are great; however, hotel is old and they did not clean our room one day.

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

We sincerely apologize that you did not find your room to be 100% satisfactory. I will forward your review on to our management team for us to use as a learning tool and hope you will give us a second chance when you visit Charlotte next! Sincerely, Joanie Kastl General Manager

4
Everyone

By on Jan 1, 2019

Review comment responded on Jan 3, 2019

We appreciate your feedback and thank you for letting us know your overall stay was pleasant. On behalf of my team, I invite you to visit us again soon! Best, Joanie Kastl General Manager

DoubleTree Suites by Hilton Hotel Charlotte - Southpark

6300 Morrison Blvd, Charlotte, NC 28211
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