It was a nice room, but had a bit of a fishy smell and the route from parking to room was a bit of a maze journey.
THE HOTEL WAS SOLD OUT DURING OUR STAY WHICH WAS APPARENT. THE ROOM WAS SPACIOUS AND CLEAN. I HATE THIS TREND OF HOTELS NOT INCLUDING PARKING.
The front desk staff were super nice and helpful.
The room was spacious and clean. The gym was clean and had good equipment, although I couldn’t get the tv to work. The staff was pretty friendly. The outdoor pet area consisted of a few mulched areas. The temperature gauge thermostat in the room seemed off. I wish the breakfast time ended at 11 rather than 10 on weekends. We checked in on a Friday and even though the property only offered housekeeping by request on weekends, our room had only a single roll of toilet paper and not enough towels/washcloths to last the weekend. If you don’t want to offer standard daily housekeeping, at least stock the room sufficiently.
The front door staff was excellent
Both managers/desk clerks (day & night) were very nice and helpful. We called for a light cleaning Wednesday morning, to take used towels and trash and no one came. I addressed this with the day manager. Property was secured nicely. Would be nice to have fans in the bathrooms. Overall we enjoyed our stay.
I had to pay $25 for parking☹️ Convoluted way to get around from parking to the hotel🙁
Parking can be kind of a hassle because the garage that the property is associated with is next door. You must use the single elevator in the garage to get up to the 3rd or 4th floor for hotel parking. Stairs are not an option unless coming down. The hotel otherwise is fantastic with clean rooms and facilities, amazing free breakfast options and super friendly staff!
So glad to find Home2 by Hilton. Great kitchen and conveniently located near Whole Foods.
Nice and clean. Good location. People staying there were not the nicest and not following guidelines.
The staff was very friendly and the hotel was nice! The only problem was with parking when it was time to leave, I couldn’t get out because the ticket had expired and I had to pay $35 on top of what was already paid to stay for two nights.
Clean, spacious rooms. Good price. Good customer service and staff.
I did not know that I would pay the parking. It is $25 per day. I assumed all hotels have parking garage or the parking is free for the hotel guests. This additional $25 per day makes the room price higher. I did not see any note on the web page about it. If it was on the web page, I wish it was clear about this additional parking ticket. Other than that it was a good, clean room. Nicely decorated. Good view.
The breakfast was great and the view from our room was amazing.
This property was the cleanest I have ever stayed in.
Located in Charlotte Center City, Home2 Suites by Hilton Charlotte Uptown, NC is within a 5-minute walk of NASCAR Hall of Fame and within 15 minutes of other popular attractions like Bank of America Stadium. This 180-room, 3-star hotel welcomes guests with in-room amenities like kitchenettes, sofa beds, and sitting areas.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
43-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include kitchenettes, sofa beds, and sitting areas. Housekeeping is available on request.
Built in 2019, the brand new Home2 Suites by Hilton Charlotte Uptown, NC offers free WiFi in public areas, a seasonal outdoor pool, and a meeting room. Self parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, laundry facilities, and a water dispenser.
It was a nice room, but had a bit of a fishy smell and the route from parking to room was a bit of a maze journey.
THE HOTEL WAS SOLD OUT DURING OUR STAY WHICH WAS APPARENT. THE ROOM WAS SPACIOUS AND CLEAN. I HATE THIS TREND OF HOTELS NOT INCLUDING PARKING.
Thank you for staying with us, we appreciate your feedback. We hope to see you on your next visit to Charlotte
The front desk staff were super nice and helpful.
Thank you for staying with us, We appreciate your feedback. We hope to see you on your next visit to Charlotte.
The room was spacious and clean. The gym was clean and had good equipment, although I couldn’t get the tv to work. The staff was pretty friendly. The outdoor pet area consisted of a few mulched areas. The temperature gauge thermostat in the room seemed off. I wish the breakfast time ended at 11 rather than 10 on weekends. We checked in on a Friday and even though the property only offered housekeeping by request on weekends, our room had only a single roll of toilet paper and not enough towels/washcloths to last the weekend. If you don’t want to offer standard daily housekeeping, at least stock the room sufficiently.
The front door staff was excellent
We would like to thank you for your recent stay with us. We hope that we meet all your hospitality needs and then some. We look forward to seeing you again soon. Ms. Tameka Matthews Front Office Manager Home2 Suites
Both managers/desk clerks (day & night) were very nice and helpful. We called for a light cleaning Wednesday morning, to take used towels and trash and no one came. I addressed this with the day manager. Property was secured nicely. Would be nice to have fans in the bathrooms. Overall we enjoyed our stay.
We would like to thank you for your recent stay with us. We hope that we meet all your hospitality needs and then some. We look forward to seeing you again soon. Ms. Tameka Matthews Front Office Manager Home2 Suites
I had to pay $25 for parking☹️ Convoluted way to get around from parking to the hotel🙁
Parking can be kind of a hassle because the garage that the property is associated with is next door. You must use the single elevator in the garage to get up to the 3rd or 4th floor for hotel parking. Stairs are not an option unless coming down. The hotel otherwise is fantastic with clean rooms and facilities, amazing free breakfast options and super friendly staff!
So glad to find Home2 by Hilton. Great kitchen and conveniently located near Whole Foods.
Thank you for staying here at Home2 Suites Uptown Charlotte, I will pass this information onto the Housekeeping Manager. Thanks for bringing this to our attention.