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Kimpton Tryon Park Hotel

4.5 out of 5.0
Overview Reviews Amenities & Policies
303 South Church Street, Charlotte, NC
1-844-663-2269
  • Walking distance to Epi...
  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace
4.3
out of 5
"Very good!"
See all 24 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Everyone
  • Business
  • hotel.reviews.categoryBusiness

Recent guest reviews

love the hotel itself. Staff/service at rooftop bar, Merchant and Trade, needs to get its act together.

Need to have coffee maker in room and was cloths otherwise- nice room

Fantastic customer service, received a welcoming text the morning I was to check in and was even to check in a little early due to my room being ready! Highly recommend!

Highly recommend it. Great hotel with a great location and brand new amenities. It was such a wonderful experience.

Great new hotel! Valet was a little out of order but good overall

Beautiful hotel, comfortable room, great location! Only issue was check in. We arrived 30 minutes after check in time and were told our room wasn’t ready but would be in 30 minutes. They indicated they would text us when the room was ready but an hour and a half later we still hadn’t heard anything. We walked back and sure enough they had a room, just didn’t tell us. Ordinarily it may not have mattered much but had evening events to get ready for, and the delayed check in gave us only a few minutes to do so.

Great hotel close to everything.food, bars, jazz, etc

Close to all your major events downtown within a real short walk. Hotel staff was very friendly and the room was modern yet tasteful.. A very great stay even with the paid parking..

We were so excited to have a staycation at this beautiful new charlotte hotel. We came to celebrate our anniversary and after checking out the hotel online we new we would just love the views and the rooftop bar. However, when we checked in memorial day weekend on a sunday we were told that the rooftop bar, called Merchant and Trade is closed on sundays. We can't even explain how disappointed we were as this was advertised as a major selling point of the hotel, and come to find out the bar is not even owned by the hotel and we could not even go up to view it. So just a heads up about staying on a Sunday. The hotel was so clean, the staff was amazing and the decor was on point. We had a lovely stay.

Great new hotel- with wonderful service, an awesome view and perfect location. Will stay there again next time I visit!

No coffee makers in the room... 8 floor hike to the lobby for coffee. No room service; most Kimpton’s do. Housekeeping did not service rooms till after 4:00pm...usually after 5:00pm. Made getting ready for dinner difficult. Repeated requests to front desk for housekeeping with no results.

With 3 kids arrived at 3pm(checkin time), room not ready. No problem, took the kids to eat pizza. Came back at 4:15pm, ROOM STILL NOT READY(many, many people waiting for rooms). I am the aunt, with 3 kids and it is raining on and off, can you imagine!!!. Ok, we still walked to go get ice cream, hotel never called to say room was ready. we finally went back at 5:28pm, (got our luggage if room was not ready we were going to go back home (staycation). Gave us room on 10th floor, but stated earlier we would be on 17th floor. Beggars can't be choosers. Enough with the negative, staff super friendly, rooms very nice, location perfect, rooftop lounge amazing. New hotel need to work out kinks, i would recommend maybe waiting 6 months, to give them time to get their act together.

Not aware of hotels valet parking or its cost. Subsequently, parked in lot accessing hotel and charged $50 for an over night stay.

We were very pleased with our stay at the Kimpton. The rooms were beautiful and the staff was friendly and accommodating. There was a bottle of wine and cupcakes in our room with a handwritten note wishing me a happy birthday. The roof top bar was awesome. We cannot wait to visit again. Highly recommend!

This a very modern and beautiful hotel. Is one of the new hotels in downtown Charlotte. It is my favorite hotel in the city. The rooms are very large and the bathroom have marble floors.

Great front desk staff and valet - great location! Room was clean but smelled like a wet dog. Wasn’t allowed to rooftop bar because I was wearing sneakers - dont wear sneakers, not even designer.

South Church Street Charlotte NC

Hotel highlights

  • Walking distance to EpiCentre and Charlotte Convention Center
  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace

Located in Charlotte Center City, Kimpton Tryon Park Hotel is within a 5-minute walk of Duke Energy Headquarters and within 15 minutes of other popular attractions like BB & T Ballpark. This 217-room, 4.5-star hotel has a restaurant, a 24-hour fitness center, and a rooftop terrace.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 1 PM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 217 rooms have an array of amenities, including minibars, free newspapers, and free local calls. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Portable fans, safes, and ironing boards are other standard amenities.


Property features

Built in 2017, the brand new Kimpton Tryon Park Hotel features a 24-hour fitness center, a rooftop terrace, and WiFi in public areas. Valet parking is available for USD 34 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free use of bicycles.

Room options

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

King 1 | Sleeps 2
$180* Per night/room Nov 15 - Nov 16

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Accessible (Hearing, Mobility)

King 1 | Sleeps 2

Room, 1 King Bed, Park View

King 1 | Sleeps 2

Room, 1 King Bed, Corner (SPA)

King 1 | Sleeps 2

Guest reviews for Kimpton Tryon Park Hotel

Everyone (21) Family (1)
3
Everyone

By on Sep 19, 2019

Review comment responded on Sep 20, 2019

Thank you for your feedback. We look forward to hosting you again soon.

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thanks so much, please come back soon, Robert - GM

3
Families

love the hotel itself. Staff/service at rooftop bar, Merchant and Trade, needs to get its act together.

By , from Florence on Jun 11, 2019

Review comment responded on Jun 12, 2019

Thank you so much for your feedback! I wanted to personally apologize for your negative experience at our rooftop bar. We will address this issue to the correct departments to ensure satisfaction during your next stay.We enjoyed hosting you and hope to see you soon!

3
Business Business Travelers

Need to have coffee maker in room and was cloths otherwise- nice room

By on May 17, 2019

Review comment responded on May 21, 2019

Thank you for providing your feedback! For you next visit, please let us know that you'd like this item and we will be sure to have a coffee maker in your room prior to arrival.

5
Business Business Travelers

Fantastic customer service, received a welcoming text the morning I was to check in and was even to check in a little early due to my room being ready! Highly recommend!

By on Feb 10, 2019

Review comment responded on Feb 13, 2019

Thanks for a great rating! We're so glad you had a wonderful time. Please join us again soon.

5
Everyone

Highly recommend it. Great hotel with a great location and brand new amenities. It was such a wonderful experience.

By , from Raleigh, NC on Jan 25, 2019

Review comment responded on Jan 26, 2019

Thanks for a great rating! Our team is looking forward to your next visit!

5
Everyone

Great new hotel! Valet was a little out of order but good overall

By on Dec 23, 2018

Review comment responded on Dec 24, 2018

Thanks for a great rating! We look forward to hosting you again soon!

4
Everyone

Beautiful hotel, comfortable room, great location! Only issue was check in. We arrived 30 minutes after check in time and were told our room wasn’t ready but would be in 30 minutes. They indicated they would text us when the room was ready but an hour and a half later we still hadn’t heard anything. We walked back and sure enough they had a room, just didn’t tell us. Ordinarily it may not have mattered much but had evening events to get ready for, and the delayed check in gave us only a few minutes to do so.

By on Sep 22, 2018

Review comment responded on Sep 23, 2018

We do apologize for your inconvenience and hope this did not put a damper on your visit. I am delighted to see you all enjoyed the comfort of your room and our location. Be sure to let us know when your travels bring you back to Charlotte!

5
Everyone

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Thanks and come back soon! Robert - GM

5
Everyone

By on Jul 19, 2018

Review comment responded on Jul 20, 2018

Thank you! -Noey, Front Office Manager

Kimpton Tryon Park Hotel

303 South Church Street, Charlotte, NC 28202
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