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Recent guest reviews

This place is a let down. If this is a Westin, I won't be staying at Westins anymore. Tired, drab, and in drastic need for an update.

Well rounded hotel. Only thing missing is the pool/hot tub.

Great stay! Friendly staff and comfortable beds

I loved everything

Great location, walking distance to the stadium, bars and restaurants, and other eara activities.

Loved my stay here!

Hotel is lovely and in a great location!

Paying for wifi is ridiculous. For $250 per night, wifi should not be a charge. Little things like charging for wifi turn me off at hotels. All else was good. Nickel and diming customers is not

The parking was a little confusing. I loved the smell of the hotel and friendliness of staff.

Great location, always clean, friendly staff for the most part. Woman at checkin was unwelcoming.

Great location. Property. Service and amenities!

Awesome stay very nice room and a huge tv good breakfest but a little pricey

Very nice place to stay

We had a great stay. We used to light rail train which is next to the Westin. We just used our room card to come in to the back of the hotel after getting off the train. The location was good to get around the city. Our son was living in south end and it was very easy to visit him. Room was very comfortable. Plenty of space. Wonderful sofa in the room. Large shower. Clean.

Upon check in, I asked if a city view room was available and the front desk was happy to accommodate. Offered a corner room with an excellent view on the 20th floor away from the elevator.

great stay. had no issues.

The view was ok, but the room was quite basic.

I love the Westin hotel... Best hotel in Downtown Charlotte.

Room was not really dirty but not up to my standards- two towels had curly black hairs on them..there were some dirty parts in the floor and I think they need to use a better cleaner in the shower because the grime was visible. We were also charged for a movie rented that we did not rent. It’s a $10&change charge and I wonder how many people they do this to?

S College St Charlotte NC

Hotel highlights

  • Walking distance to Bank of America Stadium
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Charlotte Center City within a short walk of Bank of America Stadium, The Westin Charlotte is within 2 miles (3 km) of other popular sights such as Spectrum Center. This 4-star hotel has 700 rooms and welcomes guests with a restaurant, a 24-hour gym, and a conference center.


Dining

Enjoy a leisurely bite to eat at JP Charlotte, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with pillow menus ensure a restful night. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.


Property features

At The Westin Charlotte, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is available for USD 38 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, a computer station, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for The Westin Charlotte

Everyone (27) Couples (10) Family (11)
3
Business Business

This place is a let down. If this is a Westin, I won't be staying at Westins anymore. Tired, drab, and in drastic need for an update.

By , from Rock Island on Feb 8, 2023

5
Family

Well rounded hotel. Only thing missing is the pool/hot tub.

By on Feb 6, 2023

5
Partner Couples Business Business

Great stay! Friendly staff and comfortable beds

By , from Wilmington on Dec 3, 2022

5
Everyone

I loved everything

By on Aug 8, 2022

5
Partner Couples Friends

Great location, walking distance to the stadium, bars and restaurants, and other eara activities.

By on Jun 30, 2022

Review comment responded on Jul 1, 2022

Dear Brandy, thank you for the thoughtful review on behalf of our associates. We enjoy offering our guests a serene retreat in the heart of Queen City's bustling uptown district. We are pleased to know how much you loved our ideal location in the city's Uptown district, steps from the Charlotte Convention Center, Bank of America Stadium, and many more attractions. All of us here at The Westin Charlotte look forward to having you visit with us again. Be Well, Katie Colligan Director of Room Operations

5
Friends

Loved my stay here!

By on Jun 20, 2022

Review comment responded on Jun 27, 2022

Dear Jeannette, thank you for staying with us at The Westin Charlotte and for your gracious rating. We are committed to delivering a memorable, rejuvenating experience in all aspects for our guests; therefore, we are thrilled to have exceeded your expectations. It was a pleasure having you, and we look forward to welcoming you back soon. Be Well, Jason Coperine, Director of Hotel Operations

5
Family

Hotel is lovely and in a great location!

By on May 8, 2022

Review comment responded on May 9, 2022

Dear Jennifer, thank you for choosing The Westin Charlotte. We appreciate you sharing how much you enjoyed your stay and our dynamic location. We are just steps from the NASCAR Hall of Fame and the Charlotte Convention Center, and you can explore even more of the Queen City's many attractions by boarding the LYNX Light Rail Stop right outside our hotel door. We look forward to seeing you again soon, and we wish you all the best with your travels. Be Well, Jason Coperine, Director of Hotel Operations

3
Family

Paying for wifi is ridiculous. For $250 per night, wifi should not be a charge. Little things like charging for wifi turn me off at hotels. All else was good. Nickel and diming customers is not

By on Mar 29, 2022

Review comment responded on Mar 30, 2022

Dear Kevin, thank you for being our guest and for taking the time to write your review. We appreciate all of your feedback, the positive, as well as the things that would have advanced your experience. We regret your dissatisfaction with our WiFi fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Be Well, Sean Johnson, Director of Rooms

5
Everyone

By on Mar 7, 2022

5
Family

The parking was a little confusing. I loved the smell of the hotel and friendliness of staff.

By on Dec 28, 2021

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