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Recent guest reviews

Location and view were great. Staff was friendly.

Convenient, location,upgrade availability would stay again

pleasant atmosphere.....food options include Starbucks, their restaurant or a hop to Whole Foods next door! rooms are clean and the staff is always very pleasant and helpful.

The view was great. The room was clean. There were some stains in the hallway, but overall the facilities were very nice.

Nice service, great latte in the morning from the Coffee/Starbucks outlet in the lobby

the last time i try to check it ii did not get the warm welcome

Very positive experience overall, very convienient location for our specific activities in Charlotte. On the downside the hotel was a bit noisy due to multiple functions that were going on in addution to weekend night parties. A complementary coffee bar in the lobby would have been greatly welcomed and appreciated, especially in the morning.

Noise all night long from music... we couldn’t figure out where it was coming from. And the hot water in the room was not working properly. Lastly called for car at valet and number on ticket it produced a busy signal. Then called front seat and had to call over 4 times to finally get someone to answer the phone to get our car. So the entire process took over 45 minutes just to check out the hotel. We live in Charlotte so we did this as a treat and it was no true.

Little pricey but you get what you pay for in location!!!

Arrivd for check in at 4:45 after they posted check in time is 3 PM. Was told there was no clean rooms and that I would be placed on a waiting list. I was in town for a football game and this tied me to the hotel until the room was available rather than being able to tailgate. The lady at the front counter was unapologetic and offered nothing in the way of explanation or reparation. Offering free breakfast or free parking would’ve been a nice touch. I was pretty disappointed.

A short walk to Bank of America Stadium...............

No hot water or water pressure in shower for three days. The AC/heat didn’t work well either as room was either too hot or too cold. Room was cleaned until 5:30 pm one day.

Great hotel and staff. Centrally located in the city and walking distance to multiple restaurants and bars.

Great hotel near all the downtown activities. The food available was a bit short on variety and the bed was not as comfortable as I would hope but I would certainly stay there again.

Very clean and great location plus good comfort ..

S College St Charlotte NC

Hotel highlights

  • Walking distance to Charlotte Convention Center and NASCAR Hall of Fame
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Charlotte Center City, The Westin Charlotte is adjacent to Charlotte Convention Center and within a 10-minute walk of other popular attractions like NASCAR Hall of Fame. This 4-star hotel has 700 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at JP Charlotte, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

All 700 rooms provide coffee makers, free local calls, and laptop-compatible safes. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and pillowtop beds with pillow menus ensure a restful night. In-room massages are available, and other amenities include ironing boards and desks.


Property features

Guests of The Westin Charlotte have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 25.00 per night (USD 30.00 per night for valet parking), and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a conference center, a business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for The Westin Charlotte

Everyone (27) Couples (4) Business (2) Family (6)
5
Partner Couples

Location and view were great. Staff was friendly.

By , from Pembroke Pines on Nov 24, 2020

4
Everyone

By on Aug 3, 2020

1
Everyone

By on May 5, 2020

5
Everyone

Convenient, location,upgrade availability would stay again

By on Feb 25, 2020

Review comment responded on Mar 2, 2020

Dear Valued Guest, Thank you for taking the time to review The Westin Charlotte. I am so pleased to hear that you enjoyed our close proximity to all that Uptown has to offer! We hope you will stay with us again in the future. Be Well, Toby Scott-Long Hotel Manager

5
Family Family

pleasant atmosphere.....food options include Starbucks, their restaurant or a hop to Whole Foods next door! rooms are clean and the staff is always very pleasant and helpful.

By on Dec 7, 2019

5
Family

The view was great. The room was clean. There were some stains in the hallway, but overall the facilities were very nice.

By on Sep 9, 2019

5
Everyone

By on Sep 2, 2019

4
Family

Nice service, great latte in the morning from the Coffee/Starbucks outlet in the lobby

By on Jul 22, 2019

5
Everyone

the last time i try to check it ii did not get the warm welcome

By on Jun 28, 2019

5
Everyone

By on May 25, 2019

Review comment responded on May 31, 2019

Dear Valued Guest, Thank you for your 5 out of 5 rating of The Westin Charlotte. Be well, Toby Scott-Long Hotel Manager

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