This hotel was a wonderful choice for us because my daughter lives in "South End" and this is the only hotel in South End. In the past, I always stayed uptown (downtown), but it took 20 - 30 minutes for my daughter to get to our hotel, because of the traffic. In South End, we were able to walk to her apartment and she easily drove to us in 5 minutes. Check-in lady was very nice and helpful, cleaning crew always so helpful, and we felt very safe walking too and from the hotel. (Though we were careful not to be out too late.) Breakfast was WONDERFUL. Restaurants and unique shopping all around us. Definitely the right choice for us!