Skip to main content
Beginning of main content

Recent guest reviews

The first room we were assigned had someone staying in it already. The staff was very friendly and apologized for the inconvenience. They were able to quickly reassign our room. The second room we were assigned was next to a group of people playing loud music and yelling until about 1 in the morning and had ants in the bathroom.

I like everything of these hotel. Excellent hotel. Great customer service

Upon check in, I was assigned to a room that was not yet ready, so I had to go back to reception and get a new key. First cup of coffee in the morning was weak. When I went back later for a second cup, around 7:30AM, I was hoping it would be better, but there was none in the urn.

Just needed a place to sleep overnight between connecting flights at CLT. We arrived late at night. Hotel sent a shuttle immediately. It was a quick 6 minutes to the hotel. Fast check-in. Room looked a little worn, but the bed was comfortable, the hotel was quiet, and the bathroom was very clean. These were the most important aspects for our hotel stay so overall it was a good place for our purpose.

The cable was exposed and it could post major hazard. The facility is little dated but the staff was friendly. You get what you pay for.

Staff did not seem to want to be at work that day. Responses were one to two words. Not very welcoming. There are a lot of hotels to choose from in this area and I'll go back to one of the ones I had a great experience at.

Fine spot to stay, nothing special, but not bad at all.

Quiet, kind of secluded, and they serve a DECENT breakfast until 10AM. The room was much more than I bargained for at the price!

All around good experience from check-in to check-out, especially breakfast.

The staff was helpful amd nice. The room was cozy and comfortable.

Couldn't move around the room well with the sofa bed open. Felt unsafe uncomfortable and robbed of our money. Staff was friendly, not many other challenges. Should NOT advertise sleeping accommodations for parties they cannot accommodate. Would not recommend or stay again.

Good service and place was clean and nice. Price was fair. We were very please.

I must of missed it in the small print but no Marriot points or Marriot status when you book through Orbitz. That seems ridiculous to me. I specifically looked for a Marriot property, I guess I’ll have to rethink my loyalty to this brand moving forward.

Hotel services are convent to airport for overnight stay

Scott Futrell Drive Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

SpringHill Suites by Marriott Charlotte Airport is located 2.5 mi (3.9 km) from Carolinas Aviation Museum and within a 10-minute drive of Bank of America Stadium. This 95-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service.


Rooms

All 95 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and ceiling fans are other standard amenities.


Property features

Guests of SpringHill Suites by Marriott Charlotte Airport have access to an indoor pool, a fitness center, and a spa tub. There's free parking and a free airport shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Charlotte Airport

Everyone (19) Business (3) Couples (2) Family (5)
5
Everyone

By on Oct 11, 2019

2
Partner Couples

The first room we were assigned had someone staying in it already. The staff was very friendly and apologized for the inconvenience. They were able to quickly reassign our room. The second room we were assigned was next to a group of people playing loud music and yelling until about 1 in the morning and had ants in the bathroom.

By on Aug 19, 2019

5
Everyone

By on Aug 4, 2019

5
Families

I like everything of these hotel. Excellent hotel. Great customer service

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Thank you for choosing SpringHill Suites. We are delighted to hear you enjoyed your stay. Feel free to book with us in the future. Safe Travels!

3
Everyone

By on Jul 7, 2019

Review comment responded on Jul 24, 2019

Thank you for Choosing SpringHill Suites, We look forward to seeing you again.

2
Everyone

By on May 28, 2019

Review comment responded on May 28, 2019

Dear Guest, Thank you for staying with SpringHill Suites. We appreciate you choosing our hotel. We hope to see you again.

2
Business Business Travelers

Upon check in, I was assigned to a room that was not yet ready, so I had to go back to reception and get a new key. First cup of coffee in the morning was weak. When I went back later for a second cup, around 7:30AM, I was hoping it would be better, but there was none in the urn.

By on Mar 11, 2019

Review comment responded on Mar 12, 2019

Dear Loyal Guest, We appreciate you taking a moment of time providing feedback from your stay. I want to apologize for not meeting your expectations during your stay. I assure you this matter will be discussed with our breakfast department, so that we better prepare for our guests in the future. We hope that when you travel back to Charlotte you allow us to accommodate you. We look forward to making your stay an awesome an experience. Thank you again and safe travels home.

4
Everyone

By on Mar 10, 2019

Review comment responded on Apr 14, 2019

Dear Guest, Thank you for an awesome rating of 4 out of 5. We hope to see you again.

4
Everyone

By on Feb 22, 2019

Review comment responded on Apr 14, 2019

Dear Guest, Thank you for rating our hotel 4 out of 5 we appreciate your business.

4
Everyone

Just needed a place to sleep overnight between connecting flights at CLT. We arrived late at night. Hotel sent a shuttle immediately. It was a quick 6 minutes to the hotel. Fast check-in. Room looked a little worn, but the bed was comfortable, the hotel was quiet, and the bathroom was very clean. These were the most important aspects for our hotel stay so overall it was a good place for our purpose.

By on Jan 2, 2019

Review comment responded on Jan 2, 2019

Dear June, Thank you for your review! We appreciate you choosing SpringHill Suites for your lodging needs. We look forward to seeing you in the future.

SpringHill Suites by Marriott Charlotte Airport

3055 Scott Futrell Drive, Charlotte, NC 28208
url importing https://www.orbitz.com/Charlotte-Hotels-SpringHill-Suites-by-Marriott-Charlotte-Airport.h890955-p2.Hotel-Reviews