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Hyatt Place Charlotte/Arrowood

3.0 out of 5.0

Recent guest reviews

EVERYTHING was top notch.I will always look to Hyatt Place first when I travel.

There is little insulation so you hear all the road noise and airplanes. The bed was horrible. Old, lop sided and noisy. Every time you rolled over it sounded like the bed was breaking.

Went there with my wife to be away from the kids. Hotel in a quiet area. Beautiful entrance. Friendly staff. Has their own bar and sweets. The room was beautiful. Clean. Has own living space with sofa. Separate sink away from the bathroom. Bed was very comfortable. Everything was clean and perfect. My wife and I will come back here for sure!

Very friendly staff. Good food at the hotel. .breakfast and desserts (not included but can be purchased at a price) Good staff.. very friendly helpful

Nice hotel, great place to stay. It could be a bit more modern, up to date. The room was very spacious but the bathroom was a little small.

Great place to stay!!! Very nice rooms, fantastic hot skillet breakfasts, Starbucks coffee and nice snack bar. The staff was extremely friendly and helpful, especially when they recommended a good restaurant for dinner. Excellent!!

Nice hotel great breakfast, only thing I didn't like was the bathroom is too small.

I stay at Hyatt House, and Hyatt Place a lot. I have actually stayed at this particular hotel on a regular basis, and multiple people from my company stay at this hotel on a regular basis. Normally, I am more than pleased with the overall experience, but this last stay was disappointing. There was dead bugs on the floor under the bed, and there was hair all over the floor in the shower and toilet area. The most disappointing experience was the breakfast. Normally the breakfast at a Hyatt is something to look forward to. My breakfast on Sunday was extremely disappointing. The oatmeal was like eating glue, the pancakes were like rubber, the eggs had a chemical taste, and they did not taste like real eggs. They tasted like they were poured out of a box. The only thing that tasted decent was the sausage. I will continue to stay at Hyatt. But I was extremely disappointed in my stay at the Arrowood Hyatt on on 8/13/16.

This is a gorgeous hotel and convenient to restaurants, stores, and the interstate. I would definitely recommend it to friends. Nice pool and workout facilities. Beautiful bar out front. My room was spacious and comfortable and it was a very quiet and restful atmosphere. My one complaint is that I had a friend come to visit and they had to call me to come get them out front. No attempt was made to see if I was expecting someone. I understand security and such, but it wasn't okay with me to make my friend stand alone outside either

I've stayed at this establishment several times. Unfortunately, during this stay, I was assigned to a room with a shower with a plumbing problem. Initially, I was told that the maintenance worker wouldn't be back until the next morning and the hotel was booked. I was; however, moved to another room within 30 minutes and received additional points for my stay.

Highly recommended! Close to shopping and carowinds!

The staff at this hotel was very friendly. After checking in I had the privilege of ordering a night snack and having conversation with front office staff while waiting. In doing so, I found that there were things in common from even my professional career. After the conversation, I was given the courtesy of a movie on the house. This was unexpected and much appreciated. The next day I met another front office staff person. Me being diagnose diabetic, I found that I needed something to hold me over until dinner as I felt my body getting weak. The office staff person gladly assisted in allowing me to have fruit that was in the dining area. I thought to myself, the staff has gone beyond the norm and I would highly recommend this hotel to family and friends. Thank you for allowing me to experience a mini get-a-way just because. Blessings, A valued customer

We stayed here for our visit to Scarrowinds. The hotel is in a great location for the park. The value is great as well, extremely spacious room (4 of us). My favorite part is the breakfast, you can’t beat a good room and good food all for a great price. I will definitely be back!

We loved everything about this trip except my husband was not able to get the Nascar race on the tv. Because the hotel only had regular channels. In my opinion, you should have the stations that carry the races being as Charlotte is the race capital of the south.

The hotel staff was great and the breakfast was nice. The only issue I had with the room was the bathtub leaked and the pull out sofa was not the best experience in the world. (however, after all, I do realize it was a sofa and not a bed)

Very nice hotel for the money! The staff there was great! Very accommodating and courteous. My second time staying there and I haven't been disappointed yet.

Large rooms with separate living area. decent breakfast. and friendly staff. Just wish living area had it's own TV (TV is positioned between the rooms and swivels - hard to watch from both rooms at the same time)

After traveling for overnight and getting in early in the morning, my family and I were dog tired. The hotel staff was so pleasant and wonderful, they allowed us the check in early. This was a wonderful start to my family vacation. Kudos to the staff.

Very good value. Every one was friendly including the maintenance man working on a Saturday morning.

I've stayed at Hyatt Place before and enjoy the rooms. Price was right, location was right, always great service.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Charlotte/Arrowood

Everyone (9) Couples (28) Business (20) Family (23) Other (12) Friends (9)
2
Everyone

There is little insulation so you hear all the road noise and airplanes. The bed was horrible. Old, lop sided and noisy. Every time you rolled over it sounded like the bed was breaking.

By , from Florida on Sep 12, 2017

5

romantic getaway

Everyone

Went there with my wife to be away from the kids. Hotel in a quiet area. Beautiful entrance. Friendly staff. Has their own bar and sweets. The room was beautiful. Clean. Has own living space with sofa. Separate sink away from the bathroom. Bed was very comfortable. Everything was clean and perfect. My wife and I will come back here for sure!

By , from Charlotte on Jan 22, 2017

4

nice clean hotel. good location.

Everyone

Very friendly staff. Good food at the hotel. .breakfast and desserts (not included but can be purchased at a price) Good staff.. very friendly helpful

By , from akron oh on Jan 4, 2017

4
Everyone

Nice hotel, great place to stay. It could be a bit more modern, up to date. The room was very spacious but the bathroom was a little small.

By on Dec 3, 2016

5

great place to stay!!

Everyone

Great place to stay!!! Very nice rooms, fantastic hot skillet breakfasts, Starbucks coffee and nice snack bar. The staff was extremely friendly and helpful, especially when they recommended a good restaurant for dinner. Excellent!!

By , from Illinois on Sep 20, 2016

4
Everyone

Nice hotel great breakfast, only thing I didn't like was the bathroom is too small.

By on Sep 7, 2016

2

nice hotel with easy access to 77 and 485

Everyone

I stay at Hyatt House, and Hyatt Place a lot. I have actually stayed at this particular hotel on a regular basis, and multiple people from my company stay at this hotel on a regular basis. Normally, I am more than pleased with the overall experience, but this last stay was disappointing. There was dead bugs on the floor under the bed, and there was hair all over the floor in the shower and toilet area. The most disappointing experience was the breakfast. Normally the breakfast at a Hyatt is something to look forward to. My breakfast on Sunday was extremely disappointing. The oatmeal was like eating glue, the pancakes were like rubber, the eggs had a chemical taste, and they did not taste like real eggs. They tasted like they were poured out of a box. The only thing that tasted decent was the sausage. I will continue to stay at Hyatt. But I was extremely disappointed in my stay at the Arrowood Hyatt on on 8/13/16.

By on Aug 15, 2016

4

convenient, beautiful

Everyone

This is a gorgeous hotel and convenient to restaurants, stores, and the interstate. I would definitely recommend it to friends. Nice pool and workout facilities. Beautiful bar out front. My room was spacious and comfortable and it was a very quiet and restful atmosphere. My one complaint is that I had a friend come to visit and they had to call me to come get them out front. No attempt was made to see if I was expecting someone. I understand security and such, but it wasn't okay with me to make my friend stand alone outside either

By on Aug 6, 2016

3

issue with shower draining

Everyone

I've stayed at this establishment several times. Unfortunately, during this stay, I was assigned to a room with a shower with a plumbing problem. Initially, I was told that the maintenance worker wouldn't be back until the next morning and the hotel was booked. I was; however, moved to another room within 30 minutes and received additional points for my stay.

By , from Charlotte, NC on Apr 10, 2016

5

great weekend getaway

Families

Highly recommended! Close to shopping and carowinds!

By on Dec 1, 2015