Everything was clean
My stay was awesome.....the employees at front desk Raymond and Lucy were very helpful, informative all throughout my stay. Only issues was a slow drain in tub and sink but pther than that no issues
The staff at the front desk (all shifts) were the most helpful and friendliest I have ever had the pleasure of dealing with. Especially the lady who let us check in early. I wish I could remember her name. She was the greatest. Hotel was clean, comfortable, and convenient, close to Lynx station and Interstate. A great stay.
Bed was comfortable and breakfast was decent. Area around property seems safe and plenty of restaurants a short drive away. There is a jack in the box within walking distance.
Clean and tidy!
Staff was very friendly and helpful. Room was clean and ready for check in
Our check in was great. However, the room was extremely hot. The ac wasn't working. Because we got in so late and need to get back on the road we did not complain. We did let the staff know the next day. The room was nice but the heat was miserable.
Great place do stay for business or pleasure
I liked the room it was clean and nice!!! The staff were very good during my whole stay very friendly and helpful!!! If I come back definitely using this hotel!!
It was clean. The room that I was in the sink was pulling away from the countertop. The tv did not have a guide so we have to go to each channel to see what is on it.
Due to short staffing the overall cleanliness and efficiency of the hotel has considerably declined.
Extremely clean fresh towels and an open pool during covid-19. Breakfast was well planned regarding organized, cleanliness and great food provided.
Costumer service was excellent!!!!!
The overnight attendant, Latisha (sp?) Was amazing. I was leaving before breakfast opened. She set aside a muffin for me to grab on the way out. My room was over the rear parking entrance and it was quite loud.
The drain in the tub was clogged up so the water took a long time to drain out. That was my only issue everything else was good.
B/A
Located in Arrowood, Hyatt Place Charlotte/Arrowood is within a 10-minute drive of popular attractions such as Bank of America Stadium and Billy Graham Library. This 126-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
The 126 accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Hyatt Place Charlotte/Arrowood features a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Everything was clean
My stay was awesome.....the employees at front desk Raymond and Lucy were very helpful, informative all throughout my stay. Only issues was a slow drain in tub and sink but pther than that no issues
Hi Nicole! I appreciate you staying with us. I am pleased that you were satisfied with your the customer service you received from Raymond and Lucy. Indeed, they are both valuable assets to our hotel. I apologize that issues that you encountered with your tub and sink. I invite you to stay with us again when you are in the area. We would love to have another opportunity to earn your trust.
The staff at the front desk (all shifts) were the most helpful and friendliest I have ever had the pleasure of dealing with. Especially the lady who let us check in early. I wish I could remember her name. She was the greatest. Hotel was clean, comfortable, and convenient, close to Lynx station and Interstate. A great stay.
Hi Larry! I appreciate you staying with us! I am pleased that you were satisfied with your service and accommodations. I invite you to stay with us again the next time you are in the area! We would love to have another opportunity to serve you.
Bed was comfortable and breakfast was decent. Area around property seems safe and plenty of restaurants a short drive away. There is a jack in the box within walking distance.
Hi Karyn! I appreciate you staying with us! I am pleased that you enjoyed your accommodations and service. I invite you to stay with us again, the next time you are in the area. We look forward to having another opportunity to serve you.
Clean and tidy!
Hi Ashley! I appreciate you staying with us! I am thrilled that you were pleased with the cleanliness of your guest room. I invite you to stay with us again the next time you are in the area. We look forward to having another opportunity to serve you.
Staff was very friendly and helpful. Room was clean and ready for check in
I appreciate you staying with us! I am elated to learn that you were pleased with your accommodations and service! I invite you to stay with us again the next time you are in the area. We look forward to having another opportunity to serve you.
Our check in was great. However, the room was extremely hot. The ac wasn't working. Because we got in so late and need to get back on the road we did not complain. We did let the staff know the next day. The room was nice but the heat was miserable.
Toshanda, I sincerely appreciate you staying with us! I am saddened that your overall stay was less than pleasurable due to the broken a/c unit. I invite you to stay with us again the next time you are in the area. I would really like to have another opportunity to make amends.
Great place do stay for business or pleasure
I appreciate you staying with us! I am so pleased that you were pleased with your accommodations and service. I invite you to stay with us again, the next time you are in the area. We look forward to having another opportunity to serve you.
Hi Gabriel! I appreciate you staying with us! I am pleased that you were satisfied with your accommodations! I invite you to stay with us again when you are in the area! We look forward to having another opportunity to serve you!