We learned that the property is fairly new, since May 2021, extremely clean, affordable. Free breakfast on the weekends. Both day and night staff were very friendly and hospitable. We enjoyed our stay! Small 24 hour gym, and outside pool.
The staff were all super nice and always made sure we had what we needed. Restaurants were within walking distance and after dinner we enjoyed sitting in the outside patio relaxing.
They over booked the room type I requested. I booked a room for 5 and prepaid and noted there was 5 people. By the time we checked in it was stated they didn’t have any available rooms that would fit all of us. After going back and forth they finally gave us two rooms to fit everyone also the TVs were not working. Over all the rooms were clean and the beds and showers were comfy and nice.
The property did not give me the room that was booked, my confirmation clearly showed the room was booked for a king bed. They gave my room away and I had to settle for something else.
Located in University Place within a short walk of University of North Carolina at Charlotte, Hyatt Place Charlotte/University Research Park is within a mile (2 km) of Atrium Health University City. This 3-star hotel welcomes guests with conveniences like free self parking, a seasonal outdoor pool, and a 24-hour front desk.
Guests of Hyatt Place Charlotte/University Research Park enjoy features like a meeting room and a seasonal outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
We learned that the property is fairly new, since May 2021, extremely clean, affordable. Free breakfast on the weekends. Both day and night staff were very friendly and hospitable. We enjoyed our stay! Small 24 hour gym, and outside pool.
The staff were all super nice and always made sure we had what we needed. Restaurants were within walking distance and after dinner we enjoyed sitting in the outside patio relaxing.
Dear Kathleen, thank you for your recent stay and for your 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!
They over booked the room type I requested. I booked a room for 5 and prepaid and noted there was 5 people. By the time we checked in it was stated they didn’t have any available rooms that would fit all of us. After going back and forth they finally gave us two rooms to fit everyone also the TVs were not working. Over all the rooms were clean and the beds and showers were comfy and nice.
Thank you for your recent stay and for your feedback. I sincerely apologize that we were not able to meet or exceed expectations during your travels. We hope to have the opportunity to provide perfect accommodations in the future.
The property did not give me the room that was booked, my confirmation clearly showed the room was booked for a king bed. They gave my room away and I had to settle for something else.
Thank you for your recent stay and for your feedback. I sincerely apologize that we were not able to meet or exceed expectations during your travels.We hope to have the opportunity to better accommodate you in the future.
Dear Tamekia, thank you for your recent stay and for your 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!