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Recent guest reviews

Central to everything. Wonderful pool with bar area and large screen TV. Downtown Charlotte was very walkable with wonderful restaurants and events nearby.

I love the location, but I didn’t have hot water. I wasn’t able to shower during my stay.

Nice property. Pool bar was super cool, albeit a little pricey.

If you are looking for the perfect location in uptown Charlotte, then look no more because this is it. Everything is within walking distance. Entertainment, parks, and eateries! The rooms have perfect views of the skyline if you are into this. Great stay!

the rooms a not clean, carpets are almost black but the original color is grey . grout in shower area were black as well, when you call for service or question you have to com to the front desk because no one answers. the ceiling in the bathroom was leaking and wallpaper was pealing throughout the room. worst stay I've ever had. The roof top pool was the only thing enjoyable about this stay I travel to Charlotte one sometimes twice a month and for the cost I'm very upset and dissappointed.

Pool is not nearly as big as is shown on website and wasn't well kept-- was literally green in color on Monday and they really needed to clean it. Also did not have a great experience with staff-- they refused to let my sister bring a drink out from the pool back to our room that she had purchased and then when someone else walked out with 2 drinks they didn't say anything. When reported to the staff it was mishandled and they just recommended we talk to "upper management". Also our room wasn't cleaned the entire stay we were there (3 nights) which was okay but they should have communicated that ahead of time. Great location in the city and pool is overall a fun area to hang out in despite overpriced drinks. Staff at bar were great.

Right in the center of uptown, convenient to numerous restaurants and nightlife

I liked the view from the hotel room. The pool area was great.

Nice hotel!

Just awesome, little pricey but you your money worth.

Pros-Location is ideal. Cons-King size bed room was really congested. For a 4 star hotel there were only basic amenities.

Clean, modern, COVID procedures excellent staff, friendly and helpful. Beautiful city

Great clean hotel. Next time we would prefer a higher floor due to the noise on the 2nd floor in the pool area.

Disappointing on every aspect..way better options around..

E Trade St Charlotte NC

Hotel highlights

  • Walking distance to EpiCentre and Spectrum Center
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Charlotte Center City, Omni Charlotte Hotel is next to popular attractions like EpiCentre and Blumenthal Performing Arts Center. This 4-star hotel welcomes guests with 374 rooms and conveniences like an outdoor pool, a gym, and a 24-hour business center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a rooftop bar. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Omni Charlotte Hotel's 374 rooms provide MP3 docks, minibars, and coffee makers. 37-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Omni Charlotte Hotel have access to an outdoor pool, a gym, and WiFi in public areas. Valet parking is offered for USD 40.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Premier Room, 1 King Bed (Club Premier Room)

1 King Bed | Sleeps 3

Club Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premier Room, 2 Queen Beds (Club Premier Room)

2 Queen Beds | Sleeps 5

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Omni Charlotte Hotel

Everyone (23) Couples (11) Family (11)
5
Friends

Central to everything. Wonderful pool with bar area and large screen TV. Downtown Charlotte was very walkable with wonderful restaurants and events nearby.

By on Apr 8, 2022

Review comment responded on Apr 8, 2022

Thank you for staying with us!

3
Partner Couples

I love the location, but I didn’t have hot water. I wasn’t able to shower during my stay.

By on Jan 30, 2022

Review comment responded on Jan 30, 2022

We apologize for the lack of hot water. We hope you give Omni another chance in the future!

2
Everyone

By on Oct 22, 2021

4
Family

Nice property. Pool bar was super cool, albeit a little pricey.

By on Oct 13, 2021

Review comment responded on Oct 13, 2021

Thank you for staying with us! We hope to welcome you back in the future!

3
Everyone

By on Aug 22, 2021

5
Partner Couples

If you are looking for the perfect location in uptown Charlotte, then look no more because this is it. Everything is within walking distance. Entertainment, parks, and eateries! The rooms have perfect views of the skyline if you are into this. Great stay!

By on Aug 10, 2021

Review comment responded on Aug 10, 2021

Thank you for staying with us and glad you enjoyed our location and views.

1
Partner Couples

the rooms a not clean, carpets are almost black but the original color is grey . grout in shower area were black as well, when you call for service or question you have to com to the front desk because no one answers. the ceiling in the bathroom was leaking and wallpaper was pealing throughout the room. worst stay I've ever had. The roof top pool was the only thing enjoyable about this stay I travel to Charlotte one sometimes twice a month and for the cost I'm very upset and dissappointed.

By on Aug 10, 2021

Review comment responded on Aug 10, 2021

Thank you for staying with us. I'm glad you enjoyed our rooftop pool/bar. Our apologies that your room was not cleaned/maintained to our normal high standards. Please contact us if we can assist further as we would certainly like to regain your confidence in Omni

5
Everyone

By on Aug 5, 2021

3
Family

Pool is not nearly as big as is shown on website and wasn't well kept-- was literally green in color on Monday and they really needed to clean it. Also did not have a great experience with staff-- they refused to let my sister bring a drink out from the pool back to our room that she had purchased and then when someone else walked out with 2 drinks they didn't say anything. When reported to the staff it was mishandled and they just recommended we talk to "upper management". Also our room wasn't cleaned the entire stay we were there (3 nights) which was okay but they should have communicated that ahead of time. Great location in the city and pool is overall a fun area to hang out in despite overpriced drinks. Staff at bar were great.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for staying with us! Rest assured your feedback is being addressed with the proper Department Leaders and their teams.

5
Family

Right in the center of uptown, convenient to numerous restaurants and nightlife

By on Jul 24, 2021

Review comment responded on Jul 25, 2021

Thank you for staying with us! We look forward to hosting you again.

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