Was a good hotel but there was a speaker in the room that started buzzing around 11 pm. Called for repair and they said they would send someone up right away. 30 minutes later they called and said no one would be able to make it and offered to switch us to a king room with a pullout couch, which didn’t match what we signed up for. They said since that room was technically a better room they wouldn’t give any discounts or partial refunds. This didn’t make sense to me because I signed up specifically for a room with 2 queen beds so for us, the room we picked was a better room. Packing up all your stuff and moving rooms at midnight is never fun either. Aside from that it was a good hotel.
Loved my stay, room was clean smelled great!!! No complaints would stay again!!!
The property was convenient and walkable to everything I wanted to do.
Heat was not working in our room that night, it was so cold....
Conveniently located near Bank of America Stadium and NASCAR Museum. Easy walk to nearby restaurants. Hotel is nice, could use a little updating. Staff is very friendly and helpful.
Perfect
im here only for my hot tub yes mame baby baby ahh push it
Nice hotel located in downtown Charlotte. Enjoyed our stay.
Property has a parking garage but you are required to pay 15 dollars a day for parking. And they place an authorization fee on your card without notice and then its multiple charges that are not returned until 3 to 5 business days
Property is in a good location and very clean. Housekeeping staff were helpful and friendly. However, this hotel is poorly managed. Each floor and elevators have signs saying no smoking or $250 fine. The hotel reeked of cigarettes and weed. When I got home my clothes smelled like I came from the bar and smoked a joint on the way home. Lovely due to the fact that my 14-year-old daughter stayed with me he used we lost power due to the storm Friday. I am also a nurse and had to go to work smelling like smoke. We slept maybe 2-3 hours our first night as we had the joy of listening to the people partying two doors down from 1:30am until after I left for work at 6:15am. They yelled and screamed up and down the halls for hours and slammed doors at least a couple times an hour. Apparently there were many complaints but I was told by the front desk that “they tried to call and couldn’t get in touch with them”. Seriously? I wasn’t offered a comp night or refund for having to stay awake all night & smell the weed & cigarettes coming in under my door. These people should have been removed but hotel staff did nothing. The next night (Regretfully, I booked two so my daughter didn’t have to get up early) was slightly better but not much. Doors slamming all night long, people yelling & smoking in the halls. Will never stay again. Wrote hotel, got no answer. Really want a refund.
Convenient and clean road construction outside was a wake up call
$28 per day valet parking was the only parking option. Not mentioned during booking. Seemed a little rediculous.
Staff was excellent! Tyler gave us some outstanding recommendations and Moe was more than happy to take us where we needed in the shuttle. Can't say enough good things about the crew there.
Great location, staff was great. Breakfast wasn't much
Excellent location in Uptown. Exercise facility small for size of property.
How clean the bath room was and the bed was clean too i did not find a pice of hair in the sheets like in most hotels.
Located in Charlotte Center City, Hampton Inn - Charlotte Uptown is adjacent to NASCAR Hall of Fame and within a 5-minute walk of other popular sights like Charlotte Convention Center. This 149-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 10:00 AM. Enjoy a bite to eat at the onsite restaurant, mingle with other guests at the free manager's reception on select days, or savor a meal from the comfort of your room with room service.
All 149 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. 27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available. Housekeeping is available on request.
At Hampton Inn - Charlotte Uptown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 25 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
Was a good hotel but there was a speaker in the room that started buzzing around 11 pm. Called for repair and they said they would send someone up right away. 30 minutes later they called and said no one would be able to make it and offered to switch us to a king room with a pullout couch, which didn’t match what we signed up for. They said since that room was technically a better room they wouldn’t give any discounts or partial refunds. This didn’t make sense to me because I signed up specifically for a room with 2 queen beds so for us, the room we picked was a better room. Packing up all your stuff and moving rooms at midnight is never fun either. Aside from that it was a good hotel.
Loved my stay, room was clean smelled great!!! No complaints would stay again!!!
The property was convenient and walkable to everything I wanted to do.
Thank you so much for the amazing review. We hope to see you again.
Heat was not working in our room that night, it was so cold....
I am so sorry you had issues with one of our rooms. We would of loved to correct the issue when you were here or moved your room. We most certainly do not want any of our guest unhappy.
Conveniently located near Bank of America Stadium and NASCAR Museum. Easy walk to nearby restaurants. Hotel is nice, could use a little updating. Staff is very friendly and helpful.
Perfect
im here only for my hot tub yes mame baby baby ahh push it
Nice hotel located in downtown Charlotte. Enjoyed our stay.
I would like to thank you for taking the time to give us your feedback on the survey. I am pleased you enjoyed your stay and that your experience was pleasant. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you’re in Charlotte!