Hilton Charlotte University Place

4.0 star property
Lakefront hotel with free parking connected to a shopping center in Charlotte

Choose dates to view prices

Photo gallery for Hilton Charlotte University Place

Lake view
Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, Shoppes at University Place
    ‪3 min walk‬
  • Place, Atrium Health University City
    ‪6 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(13 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charlotte

Located in University City within a short stroll of University of North Carolina at Charlotte, Hilton Charlotte University Place is within a 10-minute drive Charlotte Motor Speedway. This 393-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Charlotte, and a short drive from Concord Mills and Shoppes at University Place.

What's nearby

  • Shoppes at University Place - 3 min walk - 0.2 miles
  • Atrium Health University City - 6 min walk - 0.4 miles
  • University of North Carolina at Charlotte - 11 min walk - 0.6 miles
  • Jerry Richardson Stadium - 14 min walk - 0.8 miles
  • UNC Charlotte Botanical Gardens - 4 min drive - 2.3 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Cava - ‬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel with free parking connected to a shopping center in Charlotte
Guests of Hilton Charlotte University Place enjoy a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Hilton Charlotte University Place?

Hilton Charlotte University Place offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Charlotte University Place?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on Dec 28, 2025 start from $74.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Charlotte University Place?

This hotel is situated in University City, just steps from Shoppes at University Place. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Is parking available on site at Hilton Charlotte University Place?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Charlotte University Place feature a casino on the premises?

No, Hilton Charlotte University Place doesn't have a casino.

Will I find an indoor pool at Hilton Charlotte University Place?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

Is Hilton Charlotte University Place good for couples?

This lakeside hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Hilton Charlotte University Place?

No, this hotel doesn't have a spa tub.

Does Hilton Charlotte University Place have a restaurant that serves breakfast?

Yes, Hilton Charlotte University Place serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hilton Charlotte University Place allow pets to stay for free?

No, pets aren't allowed at Hilton Charlotte University Place though service animals are welcome.

Are there connecting rooms at Hilton Charlotte University Place?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Charlotte University Place?

The closest major airport to Hilton Charlotte University Place is Concord, NC (USA-Concord Regional), which is 7.3 mi away (10 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 14.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Charlotte University Place?

No, at Hilton Charlotte University Place, there aren't any guestrooms that list a balcony.

Does Hilton Charlotte University Place have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Charlotte University Place.

Reviews

Hilton Charlotte University Place Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 776 out of 1222 reviews
Rating 8 - Good. 206 out of 1222 reviews
Rating 6 - Okay. 124 out of 1222 reviews
Rating 4 - Poor. 57 out of 1222 reviews
Rating 2 - Terrible. 59 out of 1222 reviews

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay convenient to uptown.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel R

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian, New providence

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 8 nights in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is great and very convenient, sadly I had a jewelry bag go missing...which I never like to place blame but after 6 calls, conversations, and messages to the property I've gotten no return call to address or even to look "in the lost and found." This is VERY disappointing as my daughter is a new student at the university and I would have loved to stay here often but this will make be thing twice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and great location

Clean, great location for us while we visit our daughter at UNCC. The hotel is huge. There's a nice workout facility and close to so many things in the area it's located at. We plan to stay a lot in the next four years!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorrenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and very comfortable!
Stayed 2 nights in Aug 2025

4/10 Poor

Grace

Traveled with partner
They need to clean vents - poor service with room cleaning; they took our dirty towels and didn’t leave clean ones
Stayed 3 nights in Aug 2025

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dino

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Matisha

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this hotel weekly
Stayed 5 nights in Aug 2025

10/10 Excellent

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Cecil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melannie A Vinueza

Stayed 1 night in Aug 2025

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

The hotel room itself that I ended up in was great. But the first hotel room that I checked into smelled like smoke so I had to go downstairs and get another room. The room was comfortable, the temperature was comfortable. But I did get locked out of my room twice Saturday because evidently the battery in the door was dead so I did have to go to the lobby in my pajamas to get someone to let me back into my room. they were fairly quick to get me some help. Probably just a fluke and I would stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Emily

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Amenities
Very nice!
Stayed 1 night in Aug 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2025

4/10 Poor

Adela, Charlotte

Liked: Property conditions & facilities
Disliked: Staff & service
Starting by respecting the original reservation and not giving you what there is
Stayed 1 night in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jill

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
i was totally harassed the entire stay. they tried to charge my card every day more than once. i let them know I was paying cash. ask them every day if i could pay ahead, they said I can't pay till checkout. the 4 different people I spoke with promised they would note the account. Noone ever did then they started calling me and telling me I'm in the red and come back to the hotel. told the lady we were paying cash she said no one noted the account but she will. Wet get back from our day and they locked us out of our room. it ruined our vacation. I felt like a criminal. I ask the lady if we could get a discount or something for all the aggravation, she said no. It was a very disappointing stay to say the least. Our refrigerator button was broken so we couldn't even keep our drinks cold. I'm truly hoping for someone to reach out to me because that stay was horrible. .
Stayed 3 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Amenities
Property is close to the PNC arena. Check in and out was easy. Room was comfortable. Small refrigerator was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Matisha

Stayed 5 nights in Aug 2025

10/10 Excellent

Matisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Aug 2025