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Hilton Charlotte University Place

3.5 star property
Lakefront hotel connected to a shopping center in University City with free parking

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Snack bar
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Shoppes at University Place
    6 min walk
  • Atrium Health University City
    11 min walk
  • University of North Carolina at Charlotte
    14 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

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Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Business Lounge Access

Executive Room, 2 Double Beds, Business Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
Exterior
Sonesta Select Charlotte University Research Park
Pool
Pet friendly
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1007)
The price is $169
per night
$195 total
includes taxes & fees
Nov 8 - Nov 9
Sonesta Select Charlotte University Research Park

About the neighborhood

Charlotte

Located in University City within a short stroll of University of North Carolina at Charlotte, Hilton Charlotte University Place is within a 10-minute drive Charlotte Motor Speedway. This 393-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Charlotte, and a short drive from PNC Music Pavillion and Concord Mills.

What's nearby

  • University of North Carolina at Charlotte - 14 min walk
  • PNC Music Pavillion - 7 min drive
  • Charlotte Motor Speedway - 7 min drive
  • Concord Mills - 7 min drive
  • Spectrum Center - 13 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping center in University City with free parking
Guests of Hilton Charlotte University Place enjoy a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Hilton Charlotte University Place?

Hilton Charlotte University Place offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Charlotte University Place?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on Nov 24, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Charlotte University Place?

This hotel is situated in University City, just steps from Shoppes at University Place. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Will I be able to park at Hilton Charlotte University Place?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Charlotte University Place feature a casino on the premises?

No, Hilton Charlotte University Place doesn't have a casino.

Will I find an indoor pool at Hilton Charlotte University Place?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

Is Hilton Charlotte University Place good for couples?

This lakeside hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Hilton Charlotte University Place?

No, there isn't a spa tub at this hotel.

Does Hilton Charlotte University Place have a restaurant that serves breakfast?

Yes, Hilton Charlotte University Place serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hilton Charlotte University Place allow pets to stay for free?

No, pets aren't allowed at Hilton Charlotte University Place though service animals are welcome.

Are there connecting rooms at Hilton Charlotte University Place?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Charlotte University Place?

The closest major airport to Hilton Charlotte University Place is Concord, NC (USA-Concord Regional), which is 7.3 mi away (10 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 14.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Charlotte University Place?

No, there aren't any guestrooms with balconies at Hilton Charlotte University Place.

Does Hilton Charlotte University Place have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Charlotte University Place.

Reviews

8.2

Very Good

Rating 10 - Excellent. 532 out of 999 reviews" "
Rating 8 - Good. 206 out of 999 reviews" "
Rating 6 - Okay. 121 out of 999 reviews" "
Rating 4 - Poor. 81 out of 999 reviews" "
Rating 2 - Terrible. 59 out of 999 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne M

Stayed 1 night in Sep 2024

6/10 Okay

Shantel Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
I had to change rooms twice. First no air, 2nd no lake front/Boardwalk view like 1st. 3rd was good. No issues. Received complimentary breakfast due inconveniences. Nearby restaurants and shops were a plus! Breakfast was great. Would definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

KUM

Liked: Cleanliness, amenities, property conditions & facilities
Very kind
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
They said my card wasn’t working but magically it went through when I opened the app to show it was indeed mine. Also I paid for a lake view room and I got one looking at the bricks of the bullding (721) so I guess I paid extra for nothing.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie, Scarborough

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good options with continental breakfast. Attentive staff. Clean hotel throughout. Fresh towels daily. Would definitely recommend and stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times at Hilton University Place
We had a great time during our stay. The hotel was comfortable, clean, and the staff was graceful under pressure (you had six family reunions and a rock concert going on). It has a great and convenient location.
Stayed 2 nights in Jul 2024

6/10 Okay

Jason

Stayed 2 nights in Jul 2024

4/10 Poor

Freda

Traveled with partner
Liked: Staff & service
This property is dated and overpriced. The common areas were nice but the rooms have old stained carpet and my bathtub leaked. The staff members were professional and friendly. This Hilton would not be my first choice when I visit this area again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
It was very nice. The only drawback was the lack of parking. My husband is handicapped and we had to park a good distance away from the front entrance.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jul 2024

10/10 Excellent

Jaylin

Stayed 1 night in Jul 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Choongwoo

Liked: Cleanliness, staff & service, property conditions & facilities
good for staying.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I will recommend it. It was a very great experience, with great service! No difficulties at all.
Stayed 4 nights in Jul 2024

8/10 Good

Melissa, Jacksonville

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Common areas were dirty, trash around the elevators was left on top of trash can and floors for a couple days, blood stains on window curtains and floor and wall. There was a lot of Spiders around the stairs and walk ways Customer service was great, staff was great, house keeping changed out our towels daily they were great.
Stayed 2 nights in Jul 2024

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
First got there and was charged $125 service fee that is refundable if room was left correctly when most places it is $50. The hall ways and elevators were trashy and 2 glasses sat in your hallways for 3 days in the floor. There were no towels at the pool the 2 times we went. There is no free breakfast either. You have to pay for it. $23 for the tiny buffet or you can purchase la carte, not worth it. The little Starbucks they have there also wasn't that great either. Caution, there is no air conditioner in the hallways to your room or in the elevators. Be careful on these hot summer days. The view was amazing! Being able to walk across the board walk to dinning and shopping options was wonderful. On Sat. They had local vendors there selling their items too. There is also a paddle boat ride you can pay to use too and that was great. If you plan on staying here, may sure you bring breakfast items or walk across the board walk to the brunch place by the paddle boat ride it was really good.
Stayed 3 nights in Jul 2024

6/10 Okay

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outlets in the restroom, beside the first bed and for the coffee machine didn’t work. We had to go downstairs for coffee. Housekeeping need to knock first and wait for a reply before they come in. It happened twice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would definitely stay again!
My boyfriend and i stayed at this hotel for our anniversary and we were so happy with everything about the hotel. The staff was extremely friendly and helpful anytime we needed it. The elevators made you scan your card before each use which really helped my peace of mind of randos wandering the hotel. The thing i liked most was that our hotel room and hallway constantly had a very pleasing floral smell, the attention to the small details really shows.
Stayed 2 nights in Jul 2024

6/10 Okay

Celeake

Traveled with group
Liked: Room comfort
Construction chaos
They did not inform us of construction. We woke up to drilling at around 8am. The pool was dirty.There was no towels available poolside.There was no trash can in the room. These may be minor but early morning drilling and banging is unacceptable!
Stayed 2 nights in Jul 2024

10/10 Excellent

SAMANTHA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
James at the front desk was great- all of the staff was very friendly and accommodating.
Stayed 2 nights in Jul 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. The only issue we had was the size of our bathroom. It was so small the you had to straddle the toilet to shut the bathroom door. The toilet was so close to the vanity that you could not stand in front of the sink. Really poor bathroom design.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Front desk personnel were excellent. Room was nice except it had a strong smell of marijuana and cigarette smoke. Bathroom was a little dated but I believe they are renovating the bathrooms in the hotel. Adequate parking and a nice location. Would stay again if I was in the area
Stayed 1 night in Jul 2024

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