Good stay for airport departure. Shuttle service to airport and add on for parking is a great service. To go breakfast for early departures.
Close to airport
Great for a quick overnight
Shuttle service ended at 12am with no assistance. The front door was locked. The room was extremely run down. The ac sounded like it was a lawn mower.
The hotel was great but would rather not have a handicap room
They didnt have a proper shuttle bus, used a car to shuttle people from and to the airport. Had to wait in each direction for the driver to make muliple trips to fit us and our luggage.in . Also since we had to wait outside, at the hotel.while waiting in the cold, no benches to sit on.
Much of the hotel had been remodeled. The parts that were, were fine. The older parts, not so much. They failed to give me a wake-up call, important for an airport hotel one would think. Fortunately, I had a backup alarm. The breakfast was good, especially the scrambled eggs, but the seating was more geared for happy hour, that is, few tables with chairs. The place is definitely an "airport" hotel, very close and so are the planes, can be noisy.
Appreciated the early check in after spending the previous night sitting on the floor at JFK airport in NY. Staff was friendly and service was excellent..
Closed to airport. Gas station next to the hotel.
The property was very close to the airport, clean and the beds bed's were nice and comfortable.
Jeremiah was great, friendly, warm and accommodating.
Routine stay Nothing special
It was comfortable
Large room and very clean
Located within 2 miles (3 km) of Charlotte Douglas Airport Overlook, Hampton Inn & Suites Charlotte Airport is within 3 miles (5 km) of Carolinas Aviation Museum. This 109-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception on select days.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also available.
Hampton Inn & Suites Charlotte Airport features an indoor pool, a gym, and meeting rooms. If you drive, self parking is USD 45 per week, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Good stay for airport departure. Shuttle service to airport and add on for parking is a great service. To go breakfast for early departures.
Close to airport
Great for a quick overnight
Elizabeth,Thanks for staying at the Hampton Inn Charlotte Airport and for taking the time to review our property.
Shuttle service ended at 12am with no assistance. The front door was locked. The room was extremely run down. The ac sounded like it was a lawn mower.
Charles,Thank you for taking the time to submit a review. I'm sorry about your experience and that we were not able to meet your expectations, yet as posted on our website our shuttle does operate from 4a-midnight and we do our absolute best to accommodate guests after hours. Also, in regards to the door being locked, for the safety and security of our guests, we do lock all doors at midnight. There is a courtesy phone in the vestibule to gain access and upon check-in your room key will open all doors on property. Thank you for bringing the condition of this room to our attention, as I am meeting with the maintenance team to resolve this issue for future guests. We value all of our guests and am sorry this stay did not exceed your expectations, but your feedback will help us grow.Warm Regards
The hotel was great but would rather not have a handicap room
They didnt have a proper shuttle bus, used a car to shuttle people from and to the airport. Had to wait in each direction for the driver to make muliple trips to fit us and our luggage.in . Also since we had to wait outside, at the hotel.while waiting in the cold, no benches to sit on.
Thank you for sharing your feedback. I am terribly sorry for the inconvenience. Our shuttle has been in the repair shop and we are anxiously awaiting its completion.
Much of the hotel had been remodeled. The parts that were, were fine. The older parts, not so much. They failed to give me a wake-up call, important for an airport hotel one would think. Fortunately, I had a backup alarm. The breakfast was good, especially the scrambled eggs, but the seating was more geared for happy hour, that is, few tables with chairs. The place is definitely an "airport" hotel, very close and so are the planes, can be noisy.
Holly Thank you for taking the time forn reviewing our property.