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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Comfortable hotel near Renaissance Park

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Designer toiletries, hair dryer, towels, soap

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Parking available
    Parking availableParking available
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Popular LocationBilly Graham Library3 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)8 min drive
  • Popular LocationBank of America Stadium8 min drive
  • Popular LocationCharlotte Douglas Airport Overlook11 min drive

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Similar properties

Exterior
Hyatt Place Charlotte Airport / Billy Graham Parkway
Pool
Breakfast included
Free airport shuttle
Pet friendly
8.2 out of 10, Very Good, (1009)
The price is $143
per night
$165 total
includes taxes & fees
Aug 10 - Aug 11
Hyatt Place Charlotte Airport / Billy Graham Parkway

About the neighborhood

Charlotte

Renaissance Park is a short stroll from Hyatt Place Charlotte Airport/Lake Pointe, and other popular attractions like Billy Graham Library are within a couple of miles (3 km). This 122-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 8 min drive
  • Spectrum Center - 9 min drive
  • Charlotte Douglas Airport Overlook - 11 min drive
  • Carowinds Theme Park - 15 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • The nearest major airports are:<br />Charlotte-Douglas Intl. Airport (CLT): 8-min drive, 5.7 mi/9.1 km<br /> Concord, NC (USA-Concord Regional): 27-min drive, 21.7 mi/34.9 km<br /> <p>The preferred airport is Charlotte-Douglas Intl. Airport (CLT). </p>

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Azteca Mexican Restaurant - ‬4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Comfortable hotel near Renaissance Park
Guests staying at Hyatt Place Charlotte Airport/Lake Pointe enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Is free cancellation available at Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on Aug 8, 2024 start from $135.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Charlotte Airport/Lake Pointe?

This hotel is located in Charlotte within a short 11-minute walk of Renaissance Park. You'll also find Billy Graham Library and Charlotte Premium Outlets within a short drive.

Is parking available on site at Hyatt Place Charlotte Airport/Lake Pointe?

Yes, uncovered parking is offered for USD 10.00 per day. Accessible parking is also available for guests.

Does Hyatt Place Charlotte Airport/Lake Pointe have a casino on the premises?

No, Hyatt Place Charlotte Airport/Lake Pointe doesn't have a casino.

Will I find an indoor pool at Hyatt Place Charlotte Airport/Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hyatt Place Charlotte Airport/Lake Pointe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hyatt Place Charlotte Airport/Lake Pointe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Charlotte Airport/Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Charlotte Airport/Lake Pointe serves free continental breakfast each morning from its restaurant.

Will Hyatt Place Charlotte Airport/Lake Pointe allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Charlotte Airport/Lake Pointe for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place Charlotte Airport/Lake Pointe have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Place Charlotte Airport/Lake Pointe?

The closest major airport to Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 5.7 mi away (8 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.7 mi away (27-minute drive).

Can I book a room with a balcony at Hyatt Place Charlotte Airport/Lake Pointe?

No, at Hyatt Place Charlotte Airport/Lake Pointe, there aren't any guestrooms that list a balcony.

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

zenia

Stayed 1 night in Apr 2024

10/10 Excellent

Winston

Stayed 1 night in Apr 2024

10/10 Excellent

Pratima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, airport shuttle was a plus. Reasonable rates.
Stayed 1 night in Apr 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Reyna M.

Liked: Cleanliness, staff & service
Under renovations
Stayed 1 night in Mar 2024

10/10 Excellent

Mexie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, they were very helpful in everything (food, shopping, etc) very accomodating also
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Dionca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

MARYBETH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great staff. used because of fly / drive
Stayed 1 night in Mar 2024

10/10 Excellent

Dahlia

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Mistie

Disliked: Cleanliness, property conditions & facilities
Check in was at 3, arrived at 4:15 and my room still wasn’t ready. Coffee maker was dirty and carpet outside of the bathroom was sticky
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the layout of the room. It was very accomading for me and the reason I was there. The front desk ladies were super nice and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Customer Service Friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Garrett

Stayed 4 nights in Feb 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. The hotel has been undergoing renovations but it was not to bothersome. It is due to be done at the end of February
Typical king bedroom and the couch pulled out also.
Stayed 1 night in Feb 2024

6/10 Okay

Ngirababo

Traveled with partner
Stayed 1 night in Jan 2024

8/10 Good

querida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Leslie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We liked the staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kowshara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ellen Larene

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was really friendly and breakfast the one morning we got up early enough to eat was great. The availability of the fitness center on Sunday afternoon was a plus.
Stayed 2 nights in Dec 2023

2/10 Terrible

Edwin

Edwin did not show up to check in. He’s an international passenger and couldn’t get to use his phone. We were unable to contact him. I hope we can reserve the room for another date so I don’t loose my money
Stayed 1 night in Dec 2023

6/10 Okay

Lynsey

Liked: Cleanliness, room comfort
Quite dated
Hotel is very dated but is being renovated in some areas currently. Room was a good size. WiFi and air conditioning both functioning ok. Breakfast offering was good. Bar is just an extension of the reception desk, so whilst it would've been possible to have a drink there, i would've been the only customer. Lady who checked me in was friendly. Lady who checked me out was very indifferent. Airport transfers worked OK. Good sports bar across the car park for food and drinks
Stayed 1 night in Dec 2023

6/10 Okay

Marisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The 2nd floor smelled like mold n mildew soon as you got off the elevator. We stayed in room 209 the air conditioning unit was leaking the whole floor/carpet was wet so we had to watch how we got out of the bed or our socks would be socked AGAIN! The complimentary breakfast was cold! The hashbrowns nor the eggs were not cooked thoroughly. 😡😡😡
Stayed 1 night in Dec 2023