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Sonesta ES Suites Charlotte Arrowood

3.0 out of 5.0

Recent guest reviews

Very comfortable for our family of four and dog. Centrally located - good amenities. The best part of the stay was the staff. Everyone we encountered was gracious, friendly and helpful. Will stay again.

Sonesta ES Suites Charlotte is my favorite place to stay when I am in town on business. Rooms are clean and comfortable, as well as nicely appointed, and the staff is superbly professional.

Friendly staff. The suite is well designed. The only complaint would be the somewhat loud heating/cooling system. We are planning to return to the area for another visit and would definitely stay at the Sonesta Charlotte again.

This was our second stay and the front desk person is always friendly and willing to answer questions. The room was nice and spacious.- great for the price. Recommend fully.

Great for long term or short term visits. Excellent breakfast. Clean and great location. Great appliances. Would recommend hotel to anyone : business, family and friends.

Great experience. Gentleman working front desk was very nice. Enjoyed our stay

awesome family trip. will stay at this hotel again.

Friendly staff. Pet friendly hotel. Clean and stylish room

Newly remodeled and very nice hotel. Stayed in a Studio suite, worth every penny and the room was very nice, full kitchen and fridge. Staff was very friendly and professional. Buffet breakfast was well done also. Will be going back again!

I do recommend this hotel. It is a great place for families. However, breakfast needs improvement.

If you need for Family trip is the best. I am so happy stay there when I am in Charlotte.

The staff was friendly and helpful. Everyone greeted you with smiles. Room was clean. Price was affordable. They also served complimentary breakfast cold and hot, as well as a salad bar in the evening. Highly recommend this hotel!

Basically, this was a general hotel stay when I expected more for the Sonesta Brand Hotels. I must say the beds were extremely comfortable and the cleanliness was unremarkable. However customer service was slighted and beside the night desk clerk, everyone was not very customer friendly. Breakfast was short and believe me when I say doors were closed promptly at 9:30 am even if you were in the middle of dining. Outside grounds in from were a little cluttered and the pool area appeared to be clean. Overall, I believe that this hotel was a little overpriced in comparison to some of the other 3 star/4 star hotels in the area.

This hotel was a great value for the price! Very nice rooms with friendly staff!

Great time here. Very clean. Will come here again and stay. Great location and friendly staff.

nice set up for price. Not as clean as I would have liked. Crumbs in sofa back, hair in bathroom, toilet

One one night stay was pleasant. The room is clean and the bed is comfortable. The hotel was being remodeled so the makeshift front desk is small. Breakfast selection was nice.

Sonesta ES Suites was the best hotel stay ever! My family and I really enjoyed our stay here in Charlotte, N.C. Kudos to the staff, cleaning crew and the cooks were phenomenal! Definitely worth you're money! Jeremy, you were awesome! Made us feel right at home from day one! I'm so glad we decided to say four days! You rock Sonesta ES Suites! See you real soon!!

If you ever need a place to stay, find a Sonesta! We typically stay at only Hilton owned hotels, however Sonesta has a great list of amenities that you can't find at most hotels!

I was very pleased with my stay at this hotel. I was staying for a weekend for a bachlorette getaway! Room was spacious and clean. There were 5 of us ladies staying in one room. The shower was amazing! Breakfast on Saturday was not too tasty, but Sunday was amazing! I will be staying again! Thank you for a good stay!

Room options

Suite, 1 Bedroom

Full 2 | Sleeps 6

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 2 Bedrooms

King 2 | Sleeps 6

Suite, 2 Bedrooms

King 1 | Sleeps 8

Guest reviews for Sonesta ES Suites Charlotte Arrowood

Everyone (2) Couples (27) Business (13) Family (19) Other (4) Friends (3)
5

rest from the storm

Everyone

Very comfortable for our family of four and dog. Centrally located - good amenities. The best part of the stay was the staff. Everyone we encountered was gracious, friendly and helpful. Will stay again.

By , from mt pleasant on Oct 10, 2016

5

modern, clean, comfortable, convenient

Everyone

Sonesta ES Suites Charlotte is my favorite place to stay when I am in town on business. Rooms are clean and comfortable, as well as nicely appointed, and the staff is superbly professional.

By , from Florida on Apr 13, 2016

5

comfortable hotel-pleasant stay

Couples

Friendly staff. The suite is well designed. The only complaint would be the somewhat loud heating/cooling system. We are planning to return to the area for another visit and would definitely stay at the Sonesta Charlotte again.

By on Jan 12, 2016

5

stay was really nice.....

Couples

This was our second stay and the front desk person is always friendly and willing to answer questions. The room was nice and spacious.- great for the price. Recommend fully.

By on Nov 30, 2015

5

vacation

Couples

Great for long term or short term visits. Excellent breakfast. Clean and great location. Great appliances. Would recommend hotel to anyone : business, family and friends.

By on Nov 5, 2015

5

mom's first time in florida

Families

Great experience. Gentleman working front desk was very nice. Enjoyed our stay

By on Oct 13, 2015

4

awesome family trip.

Families

awesome family trip. will stay at this hotel again.

By on Oct 1, 2015

5

great stay

Singles

Friendly staff. Pet friendly hotel. Clean and stylish room

By on Sep 22, 2015

5

wonderful stay!

Couples

Newly remodeled and very nice hotel. Stayed in a Studio suite, worth every penny and the room was very nice, full kitchen and fridge. Staff was very friendly and professional. Buffet breakfast was well done also. Will be going back again!

By on Sep 21, 2015

5

great hotel

Families

I do recommend this hotel. It is a great place for families. However, breakfast needs improvement.

By on Sep 15, 2015