OLDER HOTEL NEEDS TO REMODEL FURNITURE AND CARPETS. BEDS NEW ..... STAFF EXTRA NICE AND FRIENDLY
we did not stay here. We stayed at the Holiday Inn Express in Arrowood , NC
The rooms were not clean and were of disrepair. The staff made you feel invisible.
OK, but not great.
Trash and used linens piled outside nearly every door in the hallway and in front out our door. Room was filthy and poorly maintained. Cabinet door fell off when opened—bathroom was dirty. Second room we tried had a plunger sitting outside it with trash. Room inside was dirty and had broken items. Left right away and still waiting for credit card to be refunded. Went to Hyatt Place next door and had a wonderful, clean and even lower price suite available.
The room was dirty I found pubic hair on the bed the couch was extremely torn up the carpet was filthy so they changed my room which was cleaner but the carpets looked so dirty they didn’t have towels until people checked out to supply us with more they wanted us to bring down dirty towels in order to retrieve new ones and if they ever said they would bring anything up to the room it never happened and then the lady at the front desk was rude it just was the worst hotel I’ve ever stayed at I expected more from sonesta
The rooms were really nice. Location was alright. The only real negative I have was the breakfast buffet didnt taste very good. However, they change it everyday so its not the same thing every day.
Rooms need updating. Couch in our room was falling apart. Took pictures.
Very nice room and lots of space. The bed was comfy and the buffet breakfast was really good.
Good bedding and spacious rooms. Our faucet in the shower was broken
Just a great stay. Everyhting you need adn teh staff always was there to help.
The whole Facility was clean, The Staff was friendly, and loved the room. It was cozy, clean, and loved the set up of the kitchen, and colors of the room. Would recommend to Family and Friends
It was a nice hotel.. better breakfest options would be my only suggestion.
Pretty nice suite, clean and spacious. We only spent one night during our trip to Carowinds, which is less than 10 minutes away.
Located in Arrowood, Sonesta ES Suites Charlotte Arrowood is 2.7 mi (4.4 km) from Uptown/Business District and within a 10-minute drive of other popular attractions like United States Citizenship and Immigration Services office. This 3-star hotel welcomes guests with 119 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Free buffet breakfast is offered each morning.
Guests can expect free WiFi and 39-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Guests of Sonesta ES Suites Charlotte Arrowood enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 5 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
OLDER HOTEL NEEDS TO REMODEL FURNITURE AND CARPETS. BEDS NEW ..... STAFF EXTRA NICE AND FRIENDLY
we did not stay here. We stayed at the Holiday Inn Express in Arrowood , NC
The rooms were not clean and were of disrepair. The staff made you feel invisible.
OK, but not great.
Trash and used linens piled outside nearly every door in the hallway and in front out our door. Room was filthy and poorly maintained. Cabinet door fell off when opened—bathroom was dirty. Second room we tried had a plunger sitting outside it with trash. Room inside was dirty and had broken items. Left right away and still waiting for credit card to be refunded. Went to Hyatt Place next door and had a wonderful, clean and even lower price suite available.
The room was dirty I found pubic hair on the bed the couch was extremely torn up the carpet was filthy so they changed my room which was cleaner but the carpets looked so dirty they didn’t have towels until people checked out to supply us with more they wanted us to bring down dirty towels in order to retrieve new ones and if they ever said they would bring anything up to the room it never happened and then the lady at the front desk was rude it just was the worst hotel I’ve ever stayed at I expected more from sonesta
