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Recent guest reviews

I would highly recommend this hotel. Its located in a very nice area with lots of food options nearby that you can walk too as there is plenty of sidewalks everywhere. It's close to the highway. The hotel is very modern with a full kitchen, microwave, dishwasher, toaster, large fridge, seating area to eat. They have a breakfast that is included with your stay and its a big variety of healthy and unhealthy.

This property is dated but clean. The staff was absolutely excellent!

My grandchildren and I decided on a Staycation in Charlotte. They enjoyed the indoor pool, hot tub, and the breakfast buffet. The property was clean and orderly, and they provided great customer.

It seems they are short staffed so some of the staff seem stressed and were a bit snippy.

Very nice hotel. Clean & quiet. Loved the kitchen although when we arrived every dish was in the dishwasher running? Maybe they ran out of time. 2 Double beds and a pull out sofa in another room. The pool was nice and the kids enjoyed it. Easy to get to dining nearby. Einstein bagels right next door as well as gas stations. We didn’t get to partake in breakfast it said 6am when I booked but when I checked in they told me it was at 7. All in all it was a pleasant stay.

Great location, amenities and offerings in best operation during Covid. Awesome friendly staff and very clean.

Location was great, but limited towels. Had to request new towels, toilet paper, paper towels, etc. everyday.

Nice hotel, perfect location. Will definitely use again

Size of the room was nice. Staff was friendly. We had a very late check in 2am because of a long road trip & the front desk person called to check on us.

Location. Safety. Well kept grounds. Nice area to stay in.

This is a very clean and comfortable hotel. The breakfast was really good too. We would definitely stay again if we were in the area.

Brixham Hill Avenue Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Ballantyne, Staybridge Suites Charlotte Ballantyne, an IHG Hotel is within a 10-minute drive of popular attractions such as CSA OrthoCarolina Sportsplex and Carolina Place. This 3-star hotel has 118 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities.


Property features

At Staybridge Suites Charlotte Ballantyne, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf hotel include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

2 Double Beds | Sleeps 6

Suite, 2 Bedrooms, Kitchen

1 King Bed and 1 Queen Bed | Sleeps 6

Suite, 1 Bedroom, Kitchen

1 Queen Bed | Sleeps 4

Suite, 2 Bedrooms, Kitchen

1 Queen Bed and 2 Double Beds | Sleeps 8

Guest reviews for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Everyone (11) Couples (1) Business (4) Family (11) Friends (2)
5
Family

I would highly recommend this hotel. Its located in a very nice area with lots of food options nearby that you can walk too as there is plenty of sidewalks everywhere. It's close to the highway. The hotel is very modern with a full kitchen, microwave, dishwasher, toaster, large fridge, seating area to eat. They have a breakfast that is included with your stay and its a big variety of healthy and unhealthy.

By on Feb 6, 2023

4
Family

This property is dated but clean. The staff was absolutely excellent!

By on May 15, 2022

Review comment responded on Jun 11, 2022

We are constantly working on improving our guests’ overall experience and take all the comments into consideration. Thank you again and we hope to host you during your future travels to Charlotte. Best Regards, Nicole Clyburn General Manager

5
Everyone

By on Mar 28, 2022

1
Everyone

By on Mar 15, 2022

4
Family with small children

My grandchildren and I decided on a Staycation in Charlotte. They enjoyed the indoor pool, hot tub, and the breakfast buffet. The property was clean and orderly, and they provided great customer.

By on Feb 14, 2022

Review comment responded on Mar 2, 2022

We look forward to serving you the next time that you are in town with your grandchildren! Thank you for choosing the Staybridge Suites Charlotte Ballantyne

3
Everyone

By on Dec 13, 2021

4
Family

It seems they are short staffed so some of the staff seem stressed and were a bit snippy.

By on Sep 13, 2021

Review comment responded on Sep 14, 2021

My apologies & I welcome you back to the hotel to provide you with the remarkable service on which IHG has built its reputation.

5
Family with small children

Very nice hotel. Clean & quiet. Loved the kitchen although when we arrived every dish was in the dishwasher running? Maybe they ran out of time. 2 Double beds and a pull out sofa in another room. The pool was nice and the kids enjoyed it. Easy to get to dining nearby. Einstein bagels right next door as well as gas stations. We didn’t get to partake in breakfast it said 6am when I booked but when I checked in they told me it was at 7. All in all it was a pleasant stay.

By on Jul 23, 2021

Review comment responded on Jul 28, 2021

Thank you for staying with us on your recent travels to Charlotte. Per our IHG clean promise all dishes are sanitized /cleaned and left in the dishwasher upon your arrival. Thank you for your feedback and choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager

5
Everyone

By on Jun 11, 2021

Review comment responded on Jul 1, 2021

Thank you for your 5 STAR rating & we hope to host you during your future travels to Charlotte. Best Regards, Nicole Clyburn General Manager

4
Everyone

By on Jun 8, 2021

Review comment responded on Jul 1, 2021

Thank you for your rating & we hope to host you during your future travels to Charlotte. Best Regards, Nicole Clyburn General Manager

Staybridge Suites Charlotte Ballantyne, an IHG Hotel

15735 Brixham Hill Avenue, Charlotte, NC 28277
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