Amazing
Great place to stay. Staff is very accommodating.
My room was spacious and adequate for my needs.
I would like to give a special shout out to Sonia from the front desk. She was extremely helpful and accommodating in a situation that was very stressful for me. My flight was canceled and rebooked for a day later than originally planned and she was very helpful in helping me rebook my room at the hotel, so that I knew I at least had a place to stay. I really appreciated her assistance and hospitable demeanor.
The elevator broke down while you were there. So the waits were long. The hotel was at capacity so understandable
Mostly annoyed with the 100 dollar deposit that I have Yet to get back. Also paying extra for breakfast, which slowed down check in, was TOLD it was till 1030, came down at 930 and it was All put away. So 110$ LOST for a room that was advertised for less than that
The place never cleaned the room the second day
Everything was great the hot tub was out of order tho
Everything was great! Looking forward to staying again soon.
I was visiting family so was gone from the hotel from morning to evening. The first night our room was not made. We were told we had to leave the Service tag outside our door for service. The 2nd night we did exactly that and again our room was not made. We called room service and told them our room again was not made. She asked if we called it in to get our room serviced. I always enjoy the Hilton, never had a problem but I'm putting this one on lazy employees not checking the rooms.
Room wasn’t cleaned properly. Found a beer bottle by the bedside. That was left by last guest. Disgusting!!!
Everything was nice just wanted free breakfast in the morning. The hot tub was down
It was awesome I could go back there anytime the staff and everything was great
North Hills Shopping Center is within 2 miles (3 km) of Hilton Raleigh North Hills while other popular attractions such as Raleigh Flea Market are within 3 miles (5 km). This 3.5-star hotel welcomes guests with 333 rooms and conveniences like an indoor pool, free in-room WiFi, and a free airport shuttle.
For your convenience, a full breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
37-inch flat-screen TVs come with digital channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
At Hilton Raleigh North Hills, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 7 per night, or you can take advantage of the free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Amazing
Great place to stay. Staff is very accommodating.
Taking excellent care of our guests is very important to us at Hilton Raleigh North Hills and we're so glad you noticed, Randal! We look forward to sharing your wonderful compliments with the rest of the team and we hope you will join us for another five-star stay soon!
My room was spacious and adequate for my needs.
It's wonderful to see that we were able to meet all of your hospitality needs with our spacious, well-appointed guest rooms! We enjoyed having you with us at Hilton Raleigh North Hills and are so grateful for your five-star rating. Hurry back!
I would like to give a special shout out to Sonia from the front desk. She was extremely helpful and accommodating in a situation that was very stressful for me. My flight was canceled and rebooked for a day later than originally planned and she was very helpful in helping me rebook my room at the hotel, so that I knew I at least had a place to stay. I really appreciated her assistance and hospitable demeanor.
Thank you for sharing your five stars! Knowing that our front desk team was able to show you such caring, helpful service in a challenging situation has brightened our day. We will be sure to pass your lovely remarks along to Sonia, as she'll be happy to know her exceptional hospitality made all the difference in your experience. It was a pleasure to welcome you to Hilton Raleigh North Hills, and we hope to be your preferred property whenever your travels bring you to our area!
The elevator broke down while you were there. So the waits were long. The hotel was at capacity so understandable
While we regret that your stay wasn't perfect, it's wonderful to learn that you enjoyed a five-star experience with us at the Hilton Raleigh North Hills! Our team has ensured that the elevators are in proper working order. We'd love another chance to welcome you back for another relaxing getaway!
Mostly annoyed with the 100 dollar deposit that I have Yet to get back. Also paying extra for breakfast, which slowed down check in, was TOLD it was till 1030, came down at 930 and it was All put away. So 110$ LOST for a room that was advertised for less than that
I sincerely apologize for the confusion with breakfast and that our team was not as responsive as they could have been. We would love to offer an improved all-around experience in the future as this certainly is not reflective of our typical high standards.
It's incredibly gratifying to hear that your stay surpassed your expectations, Nicholas! All of us here at Hilton Raleigh North Hills enjoyed offering a five-star experience, and we hope to do it again soon!