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SLS Cancun

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for SLS Cancun

A covered outdoor seating area with wooden tables and chairs, a wooden coffee table with decorative items, and white cushioned seating.
Property video
A high-rise hotel with a pool, beach, and ocean view.
A modern hotel room with a large bed, a sofa, a desk, and a TV. There is a view of the ocean through the window.
A modern living room with a sofa, two armchairs, a coffee table, and large windows with blinds.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Place, Nichupté Lagoon
    ‪3 min drive‬
  • Place, Las Perlas Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a TV, a desk, and a seating area.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a bed, a TV mounted on a wooden console, and a small table with decorative items.

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 541 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a TV mounted on the wall, and a balcony with a view of the city and ocean.

Superior Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a large bed, a sofa, a desk, and a TV. There is a view of the ocean through the window.

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A modern hotel room with a bed, a TV, a desk, and a seating area.

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk with chairs, a TV, and a balcony with a view of the ocean.

Deluxe Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

A hotel room with a large bed, a TV, a view of the ocean, and a balcony with chairs.

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Puerto Cancun Marina Town Center, SLS Cancun is within 2 miles (3 km) of other popular sights such as Puerto Cancun Golf Course. This 45-room, 5-star hotel has a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Puerto Cancun Marina Town Center - 10 min walk - 0.5 miles
  • Nichupté Lagoon - 3 min drive - 1.1 miles
  • Las Perlas Beach - 4 min drive - 1.6 miles
  • La Isla Shopping Mall - 22 min drive - 8.9 miles
  • Delfines Beach - 31 min drive - 13.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Coco Café - ‬10 min drive
  • ‪Kaajal - ‬11 min walk
  • ‪Casa Palma - ‬17 min walk
  • ‪Blue Water Grill - ‬10 min drive

About this property

SLS Cancun

Guests of SLS Cancun have access to a private beach, a full-service spa, and an outdoor pool. There's free valet parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

LE CIEL has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 650 for adults and MXN 650 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BUNGALOW BEACH CLUB
  • CLEO

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Canoeing
  • Concerts/live shows
  • Free beach club
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2000 per pet, per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 650 for adults and MXN 650 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

Frequently asked questions

Is free cancellation available at SLS Cancun?

SLS Cancun offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at SLS Cancun?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at SLS Cancun on Oct 8, 2026 start from $265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of SLS Cancun?

This hotel is situated in Zona Hotelera within a short 10-minute walk of Puerto Cancun Marina Town Center. You'll also find Plaza Las Americas and Playa Tortugas within a short drive.

Is there a spa at SLS Cancun?

LE CIEL is the hotel's spa and services include beach massages, deep-tissue massages, aromatherapy, and couples treatments.

Does SLS Cancun include a casino?

No, SLS Cancun doesn't have a casino.

Is there an indoor pool at SLS Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does SLS Cancun have a restaurant that serves breakfast?

Yes, SLS Cancun has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does SLS Cancun allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SLS Cancun for a fee of MXN 2000 per pet, per stay. The property also provides food and water bowls.

Where is the closest airport to SLS Cancun?

The closest major airport to SLS Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Does SLS Cancun offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at SLS Cancun.

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 556 reviews
Rating 8 - Good. 78 out of 556 reviews
Rating 6 - Okay. 47 out of 556 reviews
Rating 4 - Poor. 19 out of 556 reviews
Rating 2 - Terrible. 30 out of 556 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The guest service was exceptional.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Definitely staying here again. Staff, food, drinks and pool were all on point.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , beautiful resort , staff was awesome and restaurant, beach club were great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to town. Great security. Rooms had great amenities and we're very comfortable. Common areas like elevator should be cleaned with stainless steel cleaner.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff were kind, overall amazing stay
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amazing food!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a great experience. ARTURO was simply amazing. He was willing to assist with all our needs. Bed comfortable, robes comfortable, food great, views amazing. Really felt like a luxury hotel. Definitely coming back and recommending to friends.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodations & property.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms-nice facilities - location however is away from all main attractions.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place, nice beach club
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and superb Beach Club
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Enjoyed the staff and pool. Room was nice and clean.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to enjoy vacation
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Loved my stay. The spa was amazing.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, nice view, great property and great food little pricey
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Puerto Cancun with excellent staff !
Stayed 3 nights in May 2025