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Recent guest reviews

Convenient to hospital

Due to my husbands medical condition we have stayed at the Madison Inn many times over the years. The staff here is exceptional, and have gone above and beyond to accommodate us. They do need to flip or replace some of the mattresses. That's our only complaint🙂

Very friendly staff. Beautiful location. Reasonable price.

The rooms, property and staff were great!

The property are quite okay but parking seems to be limited if you stay out late.

Stayed here for the proximity to Children’s Hospital. The bed was uncomfortable on the left side, felt like sleeping in a hole. Other than that it was nice, clean.

We had a pleasant stay. Room was quiet and clean. Breakfast was adequate.

Simple and clean. Friendly staff. They have two parking lots. One is quiet small but the second entrance is much larger and is on the same level as the check in. It’s located on the South Hill so it’s by the medical centers but quick drive to Downtown and Gonzaga. Breakfast had waffles, sausage, biscuits and gravy, cereal, pastries etc. no eggs.

I chose this hotel due to it's closeness to the Doctor's Building and the hospital. The room was clean and had everything we needed. The free breakfast is advertised as 'continental breakfast' but it is far more than that & it is good. The staff is very friendly, personable & efficient. On our 2nd stay we didn't have hot water until our 2nd night. The parking lot really needed to be cleared of snow & ice - we will stay here again...

The setting is in a wooded section which was quite nice. The noise level was low - in fact, there was no outside noise. There was plenty of hot water... the desk clerks were friendly and helpful - the only negative was the limited parking and the snow & ice left on the parking lot... we will stay here again as it is 2 minutes from my doctor and the hospital...

I called the hotel around 2:00 to let them know that we would be checking in around 10:00 - 11:00 Pm. The lady on the phone told me she would leave a note about it and that it was fine. We got there a little past 10:00 PM, the door was locked, and there was a sign to use a phone by the wall to call. I had to call twice and wait a while until someone showed up. The lady wasn’t friendly at all; her facial expression indicated that she was annoyed by our presence. She asked for the card I paid with; I told her I used a digital card. She then said she would need another form of payment for a $100 deposit; I told her I wasn’t aware of a deposit. She said the language about the deposit was at the bottom of the page, but I read it all, and there wasn’t any mention of a deposit. She also asked for the names of all the guests. I’ve never had this happen at other places we’ve stayed, so I am unsure if that’s something hotels can do. We were given a room on the first floor, which smelled like cigarettes, even though the facility was non-smoking. The only good thing about the place was the lovely housekeeping lady who was friendly and said good morning to us, and also the breakfast lady. They were both nice. When we checked out, we only had to leave the key in like a container and weren’t given a receipt for it or anything. I asked about the deposit, and the man at the front desk informed me that it would take about 7-10 days for it to get refunded. We will see if that even happens.

Quiet location. Difficulty for rideshare to find as main drive associated with address is blocked. All uber / lyft drivers had to circle as it is confusing entering the property for the first time.

Adequate, clean.

West Rockwood Blvd Spokane WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center

Located in South Hill within a short walk of Manito Park, The Madison Inn is within a mile (2 km) of other popular sights such as Riverfront Park. This 3-star hotel has 79 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM.


Rooms

Guests can expect free WiFi and 29-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

The Madison Inn features a gym, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a vending machine, and a fireplace in the lobby.

Room options

Business Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 3

Deluxe Double Room, Multiple Beds, Refrigerator & Microwave

1 Queen Bed and 1 Double Bed | Sleeps 5

Executive Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 3

Guest reviews for The Madison Inn

Everyone (13) Couples (6) Family (11)
5
Family Business Business

Convenient to hospital

By on Mar 11, 2024

Review comment responded on Mar 11, 2024

We appreciate the feedback. Thank you for choosing to stay with us!

4
Partner Couples Business Business

Due to my husbands medical condition we have stayed at the Madison Inn many times over the years. The staff here is exceptional, and have gone above and beyond to accommodate us. They do need to flip or replace some of the mattresses. That's our only complaint🙂

By on Nov 3, 2023

5
Family

Very friendly staff. Beautiful location. Reasonable price.

By on Oct 14, 2023

4
Family

The rooms, property and staff were great!

By on Oct 14, 2023

4
Partner Couples

The property are quite okay but parking seems to be limited if you stay out late.

By on Sep 28, 2023

4
Family with small children Business Business

Stayed here for the proximity to Children’s Hospital. The bed was uncomfortable on the left side, felt like sleeping in a hole. Other than that it was nice, clean.

By on Sep 20, 2023

Review comment responded on Sep 22, 2023

Thank you Nola, for informing us about the bed. So good to hear that the rest of your stay met your expectations. We will look into the mattress situation immediately. Thank you again.

5
Family with small children

We had a pleasant stay. Room was quiet and clean. Breakfast was adequate.

By on Aug 2, 2023

Review comment responded on Aug 2, 2023

Thank you so much, Jeanne, for letting us know how pleasant of a stay you had at The Madison Inn by Riversage! It is wonderful to know you found your room so quiet and clean, and we hope to welcome you back again soon.

4
Family

Simple and clean. Friendly staff. They have two parking lots. One is quiet small but the second entrance is much larger and is on the same level as the check in. It’s located on the South Hill so it’s by the medical centers but quick drive to Downtown and Gonzaga. Breakfast had waffles, sausage, biscuits and gravy, cereal, pastries etc. no eggs.

By on Apr 2, 2023

Review comment responded on Apr 10, 2023

Thank you, Steve, for letting us know you overall enjoyed your recent stay at The Madison Inn by Riversage. We sincerely appreciate you selecting our hotel for your Spokane travels and hope to welcome you back again soon.

3
Everyone

By on Feb 18, 2023

Review comment responded on Mar 22, 2023

We are sorry to hear you weren't more satisfied with your stay, John. We hope you'll reach out to our management team so we can better understand how we could have improved your experience. Thank you!

4
Everyone

By on Jan 26, 2023

Review comment responded on Mar 7, 2023

Thank you so much, Bradley, for lettiing us know you overall enjoyed your recent stay at The Madison Inn by Riversage. We sincerely appreciate you selecting our hotel for your Spokane travels and hope to see you again soon.

The Madison Inn by Riversage

15 West Rockwood Blvd, Spokane, WA 99204
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