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Recent guest reviews

Room and facility were generally nice with comfortable beds and really great staff. They weren't dirty, but not as clean as a hotel of this rating should be. Hallway carpets weren't vacuumed the entire stay (3 nights). I know because a pen was laying in the floor outside our room and was still laying there when we left. Carpets are old and our room had several long frayed strings around the room. They aren't cleaning everything. Dropped something behind the dresser/tv stand and almost couldn't find it because of the garbage laying back there. Bathroom is a closet. Barely room for one person and we had two trying to get ready for our events at the same time and basically have to straddle the toilet to do anything in front of the mirror. Don't be in a hurry either. The elevators are slow and tiny. Mostly problematic during morning check-out. Often had to wait and let several cars pass because they were full. Also proved difficult, because multiple organizations where there at one time and exasperated the problem. Everyone seemed to need to be somewhere all at the same time. I'm not saying I wouldn't recommend this as a place to stay, but if I'm looking and paying for something more than a basic hotel, I'll probably look elsewhere.

This is the perfect place to stay if exploring Riverfront Park. The pool was fabulous! Spencer's Steakhouse is out of this world. Made for a wonderful 10th Birthday trip for my son! We'll be back!

We told the pool would be fixed for our stay it wasn’t… requested a roll away bed was told it was in the room, the security guy tried to put the bed in the room but scratched up the dresser and hit the back of my ankle. I asked him to take it back. The next day the service crew tried to put it down but know one told me they’d be up and my suitcase was in the chair they had to move so they didn’t move it. Day 3 I finally got the roll away bed.

Room was quiet

The staff was very kind and helpful.

good food

Front desk rude had to pay 22$ for parking. Locked out of our room front desk was very rude and made us wait forever to get us another key

The proximity to the river was great. We weren't told there would be no maid service. When I went to empty my own garbage, I found out that garbage and recycling all go to the same place. Having bins marked for recycling, but then never recycling is not eco-friendly!

Beautiful setting, convenient to river walk & downtown! Staff was great!

Friendly staff and so welcoming always get great rest due to the cleanliness of the room. Beds are very comfortable and showers are very relaxing. The cookies at check in are delicious and a great way to say welcome.

Nick at the front desk assisted is at check in - he was FABULOUS!....very courteous, professional, helpful. THANK YOU!

Subpar rooms for an expensive hotel. Everything had a cost, even water.

N Spokane Falls Ct Spokane WA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Downtown Spokane, DoubleTree by Hilton Spokane City Center is next to popular attractions like Spokane Convention Center and First Interstate Center for the Arts. This 4-star hotel has 375 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and a spa tub. Centrally located in Spokane, the hotel is connected to the convention center and also a short walk from River Park Square and Riverfront Park.


Dining

Enjoy dining at one of 2 onsite restaurants including Spencer's, which specializes in American cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.


Rooms

47-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and phones are also standard. Housekeeping is available on request.


Property features

At DoubleTree by Hilton Spokane City Center, guests have access to a 24-hour gym, free WiFi in public areas, and a spa tub. Self parking is offered for USD 22.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, River View

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 5

Room, 1 King Bed (Hearing)

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Spokane City Center

Everyone (16) Couples (7) Family (7)
4
Everyone

By on Oct 31, 2022

4
Partner Couples

Room and facility were generally nice with comfortable beds and really great staff. They weren't dirty, but not as clean as a hotel of this rating should be. Hallway carpets weren't vacuumed the entire stay (3 nights). I know because a pen was laying in the floor outside our room and was still laying there when we left. Carpets are old and our room had several long frayed strings around the room. They aren't cleaning everything. Dropped something behind the dresser/tv stand and almost couldn't find it because of the garbage laying back there. Bathroom is a closet. Barely room for one person and we had two trying to get ready for our events at the same time and basically have to straddle the toilet to do anything in front of the mirror. Don't be in a hurry either. The elevators are slow and tiny. Mostly problematic during morning check-out. Often had to wait and let several cars pass because they were full. Also proved difficult, because multiple organizations where there at one time and exasperated the problem. Everyone seemed to need to be somewhere all at the same time. I'm not saying I wouldn't recommend this as a place to stay, but if I'm looking and paying for something more than a basic hotel, I'll probably look elsewhere.

By , from Norfolk on Oct 29, 2022

Review comment responded on Nov 9, 2022

Thank you for your feedback. We are installing new guest room carpet as we speak and made an enhancement that dramatically decreased elevator wait times earlier this week. I have shared your feedback with our housekeeping team to all of our team members are inspecting behind every dresser. Thank you again for staying with us, we hope to welcome you back soon

5
Family

This is the perfect place to stay if exploring Riverfront Park. The pool was fabulous! Spencer's Steakhouse is out of this world. Made for a wonderful 10th Birthday trip for my son! We'll be back!

By on Aug 26, 2022

Review comment responded on Aug 26, 2022

Thank you for your kind review, it made our day! We look forward to welcoming you back many times over

4
Everyone

By on Jun 21, 2022

2
Family with small children

We told the pool would be fixed for our stay it wasn’t… requested a roll away bed was told it was in the room, the security guy tried to put the bed in the room but scratched up the dresser and hit the back of my ankle. I asked him to take it back. The next day the service crew tried to put it down but know one told me they’d be up and my suitcase was in the chair they had to move so they didn’t move it. Day 3 I finally got the roll away bed.

By on Jun 16, 2022

Review comment responded on Jun 17, 2022

I am sorry for the confusion you encountered with the rollaway bed and the unforeseen maintenance issue with the pool. We had a pool pump fail which was replaced with a brand new part that ended up being faulty which delayed the repair as we had to order another replacement. We are reviewing rollaway process with the management team and staff. We hope to welcome you back the next time your travels bring you to Spokane

5
Family with small children

Room was quiet

By on Mar 21, 2022

Review comment responded on Mar 26, 2022

Thanks for the 5! We hope to welcome you back soon

5
Family Family with small children

The staff was very kind and helpful.

By on Jan 16, 2022

Review comment responded on Jan 16, 2022

Thank you for the feedback

4
Family Partner Couples

good food

By on Nov 13, 2021

Review comment responded on Nov 14, 2021

Thank you for sharing your experience.

1
Partner Couples

Front desk rude had to pay 22$ for parking. Locked out of our room front desk was very rude and made us wait forever to get us another key

By on Sep 26, 2021

Review comment responded on Oct 8, 2021

I am glad we were able to address your concerns and make things right

2
Family

The proximity to the river was great. We weren't told there would be no maid service. When I went to empty my own garbage, I found out that garbage and recycling all go to the same place. Having bins marked for recycling, but then never recycling is not eco-friendly!

By on Jul 21, 2021

Review comment responded on Jul 24, 2021

Thank you for sharing your experience

DoubleTree by Hilton Spokane City Center

322 N Spokane Falls Ct, Spokane, WA 99201
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