Iberostar Selection Playa Mita - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Selection Playa Mita - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
Aerial view
Lobby sitting area
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734
  • Place, Litibu Golf Course
    ‪7 min walk‬
  • Place, Higuera Golf Club
    ‪17 min walk‬
  • Place, Careyeros Beach
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite, Oceanfront

9.0 out of 10
Wonderful
(24 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

8.2 out of 10
Very good
(45 reviews)
  • Garden view
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Room, Golf View

8.8 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room (Sunset View)

8.8 out of 10
Excellent
(16 reviews)
  • Harbor view
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room, Oceanfront (Sunset View)

  • Ocean view
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 420 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Room, Golf View

  • 420 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room (Sunset View)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 420 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room, Oceanfront (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 420 sq ft
  • Sleeps 1
  • 1 King Bed

Junior Suite (Beach Access)

8.2 out of 10
Very good
(13 reviews)
  • Partial ocean view
  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room (Promo)

  • Garden view
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite (Beach Access)

  • Partial ocean view
  • 474 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 420 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront (Sunset view)

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront (Sunset view)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 474 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room (Pure Wellness)

  • Garden view
  • 420 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Pure Wellness)

  • Ocean view
  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Pure Wellness)

  • Ocean view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Pool Access

  • Garden view
  • 420 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Premium Room, Pool Access

  • Garden view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Punta de Mita

Iberostar Selection Playa Mita - All Inclusive places you within a 10-minute walk of Litibu Golf Course. This 452-room, 4.5-star property has 3 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Litibu Golf Course - 7 min walk - 0.4 miles
  • Higuera Golf Club - 17 min walk - 0.9 miles
  • Careyeros Beach - 4 min drive - 1.5 miles
  • Punta de Mita Beach - 6 min drive - 2.7 miles
  • Playa Bucerías - 23 min drive - 13.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬1 min walk
  • ‪buffet El nopal - Iberostar playa mita premium gol - ‬1 min walk
  • ‪Star Café - ‬1 min walk
  • ‪La Bahia Steakhouse - Iberostar Punta Mita - ‬7 min walk
  • ‪Tsuba restaurant japanese - iberostar playa mita premium gold - ‬1 min walk

About this property

Iberostar Selection Playa Mita - All Inclusive

Iberostar Selection Playa Mita - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and iPod docks are also standard.
2 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cuate Pancho Mexican
  • La Bahia Restaurant
  • Nopal Buffet
  • Pacific Express
  • Tsuba Japanese Restaurant

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Farming classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number HPL04071

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No rollaway or extra beds are available.

Property is also known as

Iberostar Mita
Iberostar Playa Mita
Iberostar Playa Mita All Inclusive
Playa Mita
Playa Mita Iberostar
Iberostar Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita Higuera Blanca
Iberostar Playa Mita All Inclusive All-inclusive property
Iberostar Selection Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita All Inclusive
Iberostar Playa Mita Inclusive
Iberostar Selection Playa Mita All Inclusive
Iberostar Selection Playa Mita - All Inclusive Punta de Mita

Frequently asked questions

Are free cancellation options available at Iberostar Selection Playa Mita - All Inclusive?

Iberostar Selection Playa Mita - All Inclusive provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Iberostar Selection Playa Mita - All Inclusive?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Playa Mita - All Inclusive on Mar 25, 2026 start from $328, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Iberostar Selection Playa Mita - All Inclusive?

This property is located in Punta de Mita, a short 8-minute walk from Litibu Golf Course and also 15 minutes on foot from Higuera Golf Club. You'll also find Punta de Mita Beach and El Anclote Beach within a short drive.

Is there parking available at Iberostar Selection Playa Mita - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Iberostar Selection Playa Mita - All Inclusive?

Spa Sensations is the property's spa and services include sports massages, hot stone massages, couples treatments, and detox wraps.

Does Iberostar Selection Playa Mita - All Inclusive feature a casino?

No, Iberostar Selection Playa Mita - All Inclusive doesn't have a casino.

Is there an indoor pool at Iberostar Selection Playa Mita - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Iberostar Selection Playa Mita - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 5 restaurants.

Are there hot tubs at Iberostar Selection Playa Mita - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Iberostar Selection Playa Mita - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Iberostar Selection Playa Mita - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Iberostar Selection Playa Mita - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Iberostar Selection Playa Mita - All Inclusive though service animals are welcome.

Are there connecting rooms at Iberostar Selection Playa Mita - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Iberostar Selection Playa Mita - All Inclusive?

The closest major airport to Iberostar Selection Playa Mita - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is about 17.3 mi away.

Are there rooms with balconies that I can book at Iberostar Selection Playa Mita - All Inclusive?

Yes, every guestroom at Iberostar Selection Playa Mita - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Iberostar Selection Playa Mita - All Inclusive have a wedding venue on site?

There are wedding services available at Iberostar Selection Playa Mita - All Inclusive if that's in your vacation plans.

Iberostar Selection Playa Mita - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1149 reviews
Rating 8 - Good. 314 out of 1149 reviews
Rating 6 - Okay. 149 out of 1149 reviews
Rating 4 - Poor. 62 out of 1149 reviews
Rating 2 - Terrible. 46 out of 1149 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

KIMBERLEY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in took forever. The front desk staff have to walk to the back behind closed doors to ask the manager everything. I booked well in advance. I requested adjoining rooms; 1 room with 2 beds, 1 room with 1 King. I confirmed my request before arrival. Upon checking in (8pm so they gave my correct rooms away earlier in the day), I was assigned 2 rooms with 2 beds/room and they were not adjoining or even on the same floor. We were moved to the correct rooms the next day for a charge of $500 USD/room. I was told the new rooms would be ready by 3pm, they were not. The a/c did not work in 1 room all week despite many calls & maintenance visits. The safe did not work in the other room for a few days before it was repaired. I will not be returning.
Stayed 7 nights in Dec 2025

10/10 Excellent

Faraz

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, food was great. Relaxing experience.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maria Del Carmen

Stayed 4 nights in Dec 2025

4/10 Poor

Monica, Cheyenne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not have air conditioning for three days. They always kept saying it was going to be fixed that day. It never was. They should’ve told us the truth from the start. We never had the correct hand rowels. No waiters/waitresses at the pool until Friday. The food was good not great. Service in the restaurants were excellent. Estrella Cisneros from the lounge inside was excellent service!! And Lolita waitress in the buffet area excellent service!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Dayanara, Kronberg

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and attentive staff.
Stayed 4 nights in Dec 2025

8/10 Good

Lorie

Traveled with family
Liked: Cleanliness, amenities
We have stayed here many times 7 or 8 times and the service is always outstanding. Mayra in the lobby bar is the most hard working waitress and always has a smile. Lolita and Isabela were wonderful servers at mealtime. Estephanie the chef created wonderful dishes that were yummy! Marco did an excellent job teaching dance classes and having fun interacting with guests. Pedro and Hector are our favorite bar tenders in the lobby bar, best drinks ever. The entertainers in the lobby bar were very good. Now for the improvement needs, the hotel is ready for a refresh, the pool is in desperate need, missing tiles, mold, light fixtures loose. Rooms are getting a little dated but the bed was comfortable. The air conditioning was out for three days which was tough. Minor fixes like replace torn curtains and lamp shades will help make a better impression.
Stayed 10 nights in Dec 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 8 nights in Dec 2025

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this resort! This was my second time. The food is amazing, the resort is SPOTLESS. You always see staff constantly cleaning. Everyone is very friendly, professional. My kids love the kids club too. 10 stars for me.
Stayed 6 nights in Dec 2025

8/10 Good

Fariba, Alamo

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel offered many activities all day for different ages.
Stayed 4 nights in Dec 2025

6/10 Okay

IVAN

Stayed 4 nights in Nov 2025

6/10 Okay

Gabrielle C.T.

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The views around the resort are absolutely beautiful, and many of the staff are quite lovely. Sadly I did get food poisoning one night at the buffet early in our trip, but it was great afterwards! Do note that if you’re a big steak lover, you’ll only enjoy the steaks here if you like very well-done. My husband however had a less pleasant experience on our last day as we were enjoying the cabanas around the pool (are lovely and have privacy curtains). While swimming in the smaller, lower level pool, he sliced the bottom of his foot on the broken and jagged tiles on the bottom of the pool. While the staff were quick to help us and provide him with basic first aid, this did end up resulting in some nerve damage on the pad of his foot. It also really highlighted for us just how bad the tiles in the pools are, which resulted in us taking a harder look at everything. There was a tiny bit of mold in the room bathroom near the shower, which honestly is expected travelling to an incredibly humid country during summer; much of the support walls around the resort are starting to crack and erode, as well as we found a big cockroach on one of the main interior paths (only one was seen which I count as a win). Did we enjoy our stay? Of course! What’s not to love about hot weather, few tourists (we went in August), and beautiful views. Would we stay at this resort again? No we would not. For a few extra bucks we would’ve been happier staying elsewhere, but that’s also just our opinions!
View from the front walking areas of the resort.
Pool cabanas.
Artwork on one of the walls surrounding the resort by the beach.
Beach views.
Stayed 10 nights in Aug 2025

10/10 Excellent

Marcela

Stayed 4 nights in Dec 2025

10/10 Excellent

Paul, Port Coquitlam

Stayed 7 nights in Nov 2025

8/10 Good

Mayumi

Stayed 4 nights in Nov 2025

8/10 Good

Viktar, San Francisco

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We really enjoyed our stay: food, amenities, but what really stood out was the staff! Everyone (almost) was super friendly and helpful. Especially we want to say huge THANK YOU to: Vero, Angel, and Mario. We wish we get more personal touch and willing to help from Eduardo while we were going through the room upgrade process. Unfortunately, we had to contact our tour agent to help us to make it happen. Other than that, our stay was just perfect! We will be back for sure!
Stayed 5 nights in Nov 2025

10/10 Excellent

Licia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and the food was great.
Stayed 6 nights in Nov 2025

6/10 Okay

Emily Daniela

Everything was average - the food, service and rooms. The building is clearly very old and in dire need ofu
Stayed 5 nights in Nov 2025

10/10 Excellent

Biljana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spotless
Stayed 4 nights in Nov 2025

10/10 Excellent

Elida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Nov 2025

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good food
Stayed 8 nights in Nov 2025

6/10 Okay

Suzanne Nicole

Traveled with partner
Disliked: Cleanliness
Staff was very friendly and helpful and the resort itself is beautiful. The food - absolutely terrible by day four I was so tired of being served pretty but flavorless slop I just stopped eating. Even beyond the buffet the Hibachi and steakhouse were terrible as well. Room service was even worse and you can't get any kind of beverage through room service ( coffee would have been very helpful. There were roaches in my room not totally infested but I saw at least 5 " breeder roaches " the kind that love to go home with you. The cleanliness of the room in general wasn't great. Even after housekeeping finished cleaning each day you could still see and feel the dirt on the floor. I had to throw away all of my socks because they were all black on the bottom from walking around my hotel room.
Stayed 5 nights in Nov 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. For an all inclusive the food in buffets was really good and quite a lot of healthy options. I recommend the Japanese restaurant- the food was great and the chef was entertaining. This is a great resort for those with allergies or celiacs! When we checked in the staff asked about food allergies and at all restaurants they did as well. Im celiac and I had no reactions! This is a great resort for families with young kids as the children’s section and kids club!
Stayed 5 nights in Nov 2025

10/10 Excellent

Monica Jo

Stayed 6 nights in Nov 2025

10/10 Excellent

Yvette

Stayed 7 nights in Nov 2025

10/10 Excellent

Christine

Stayed 7 nights in Nov 2025