I paid for ocean view room but the room was shabby and we were placed right by the restaurant/bar and activities meeting point and was very noisy. We asked to be relocated and they could only downgrade us and refused to give us a credit for the downgrade. After ALOT of arguing, at 10 pm mind you, they finally compensated us with the use of the spa. It was not worth it but it was the only thing they would do. I would not go back to this hotel nor do I recommend it.
Kids club
Excellent stay! My kids loved it! Good and staff were amazing.
It is okay, there are good and bad things in the property, it is my personal opinion: They are using glass water bottle and cups, but they are washed in the bedroom by the maid (I think it should be washed in a dishwasher). Not enough chairs around the pool and the food served wasn’t so good. For an American standard I would say it is a 4 star resort .
I would never stay here again. The elevators were super dirty. The room restroom was dirty when we arrived. The bed was super uncomfortable. Just not what we expected.
The resort is excellent. The location is nice and has a great beach. The food choices are good and the buffet was always nice The staff was hit or miss. There were some nice ones and some were not. Some were argumentative and very unpleasant.
Great Staff!
Staff were amazing. They were very accommodating, friendly, helpful and courteous. The food was just average with some of the offerings being either too salty or steaks undercooked from what we requested. Covid precautions were in effect with sanitizers provided throughout the resort and at restaurant and restroom entrances However, Sanitizing floor mats were rarely resoaked with shoe sanitizer Entertainment was very good. They have nightly productions that include Broadway Musicals, Circus, Vegas and Pop. We thoroughly enjoyed them all! The Star Band played every night and WOW! They were amazing musicians. The Activities staff were amongst the best I’ve encountered. They offered a variety of games and water events. Marco and Pepe really git the crowd involved with their great energy and enthusiasm. The location was incredible. It was right on the beach. Mostly the resort hotel crowd and it did not feel too crowded. Vendors were polite and not pushy. The resort is somewhat isolated so a rental car would be a good option if traveling to neighboring towns and beaches is something people want to do. We did and it was a great choice for us. The staff that made our visit wonderful are Xiomara, Mayra, Aracely, Jose, Isaac, Andres, Charly Cande and Gilberto. WORD OF CAUTION: I DO NOT recommend attending the Vacation Club talk where they try and sell memberships (think Timeshare). Their salesman Daniel S. made some rude and offensive comments to as we refused to buy.
I stayed here for 2 nights with a girlfriend. Even though it was a short trip, everything was perfect. The property is beautiful, the staff was very attentive, pool was great, room was comfortable. The food was good at the French and steak restaurant. I’m now planning a trip back with my husband as I know he will enjoy it too.
The property was completely isolated requiring a taxi to get anywhere.
This place is Amazing, clean all the staff was very friendly. Amazing food and service.
Location was beautiful and the staff were excellent.
Iberostar Selection Playa Mita All Inclusive is located 2.7 mi (4.3 km) from El Anclote Beach and within a 10-minute drive of Punta De Mita Beach. This 452-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.
Free buffet breakfast is served each morning from 6 AM to 10:30 AM. Relish the international cuisine at Nopal Buffet, one of 5 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 452 air-conditioned accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. Guests can expect free WiFi and 30-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free minibar items, iPod docks, and coffee makers are other standard amenities.
Iberostar Selection Playa Mita All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.
I paid for ocean view room but the room was shabby and we were placed right by the restaurant/bar and activities meeting point and was very noisy. We asked to be relocated and they could only downgrade us and refused to give us a credit for the downgrade. After ALOT of arguing, at 10 pm mind you, they finally compensated us with the use of the spa. It was not worth it but it was the only thing they would do. I would not go back to this hotel nor do I recommend it.
Kids club
Excellent stay! My kids loved it! Good and staff were amazing.
It is okay, there are good and bad things in the property, it is my personal opinion: They are using glass water bottle and cups, but they are washed in the bedroom by the maid (I think it should be washed in a dishwasher). Not enough chairs around the pool and the food served wasn’t so good. For an American standard I would say it is a 4 star resort .
I would never stay here again. The elevators were super dirty. The room restroom was dirty when we arrived. The bed was super uncomfortable. Just not what we expected.
The resort is excellent. The location is nice and has a great beach. The food choices are good and the buffet was always nice The staff was hit or miss. There were some nice ones and some were not. Some were argumentative and very unpleasant.
Great Staff!
Staff were amazing. They were very accommodating, friendly, helpful and courteous. The food was just average with some of the offerings being either too salty or steaks undercooked from what we requested. Covid precautions were in effect with sanitizers provided throughout the resort and at restaurant and restroom entrances However, Sanitizing floor mats were rarely resoaked with shoe sanitizer Entertainment was very good. They have nightly productions that include Broadway Musicals, Circus, Vegas and Pop. We thoroughly enjoyed them all! The Star Band played every night and WOW! They were amazing musicians. The Activities staff were amongst the best I’ve encountered. They offered a variety of games and water events. Marco and Pepe really git the crowd involved with their great energy and enthusiasm. The location was incredible. It was right on the beach. Mostly the resort hotel crowd and it did not feel too crowded. Vendors were polite and not pushy. The resort is somewhat isolated so a rental car would be a good option if traveling to neighboring towns and beaches is something people want to do. We did and it was a great choice for us. The staff that made our visit wonderful are Xiomara, Mayra, Aracely, Jose, Isaac, Andres, Charly Cande and Gilberto. WORD OF CAUTION: I DO NOT recommend attending the Vacation Club talk where they try and sell memberships (think Timeshare). Their salesman Daniel S. made some rude and offensive comments to as we refused to buy.
I stayed here for 2 nights with a girlfriend. Even though it was a short trip, everything was perfect. The property is beautiful, the staff was very attentive, pool was great, room was comfortable. The food was good at the French and steak restaurant. I’m now planning a trip back with my husband as I know he will enjoy it too.
