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Recent guest reviews

We've been to this resort 4 years in a row and really enjoy it. We really liked staying in Koba tower. We learned about the hot tub by the water, and what a great view! It's a quick trip to the airport for an uber or taxi or bus ride and very safe. The fiesta night is great, and the western night would be my preferences. We go to nearby restaurants for dinner as we prefer them over the resort.

The property was clean , neat, and in good repair. It is very service oriented, lots of staff everywhere, friendly and helpful. Prices for everything in the place are low and all food is great and plentiful. Regular program of entertainment and events. Many restaurants on site plus coffee shop and ice cream stands.

The only thing they have people trying to sale time share but they lie no good for the hotel they ofer free breakfast lie

Buffet food is so-so at dinner time. They will put you in a lesser room unless you complain every time

Most of the property is nice but you do not want to be in the section next to the boat launch/yacht club - very noising and the rooms are substandard. Our room was in bad need of a remodel - cracked tiles, dirty, furniture worn and stained, shower was barely large enough for single adult person. Swimming pools were nice - one is high volume, kids oriented and the other is quieter. Food service at pools was excellent - good food, and reasonably priced. Nice market and restaurants within walking distance. The beach is great - miles of wide, gently sloping beach for walking. Waves are good for boogie boards, and the water was warmer than we expected.

FOOD WAS HORRIBLE, drinks not good either. Front desk staff was not good.

Cleanliness, service, a wonderful resort. I would recommend to all my friends

The resort was a nice place. Well maintained and clean. Right on the beach and near a small shopping center. I really wish they didn't try to sell me a time share right when I got there; skip the 'welcome package'.

Everything was good except the bed. It needed a new mattress.

The staff was very friendly and responsive. Overall cleanliness of the property was noticeable. Rooms were clean and spacious. Restaurant choices are very limited. For breakfast it was at the mayapan restaurant. For lunch you basically ate at the beach or at the pool. For dinner you ate at the Tulum Buffet. Not many other choices for food for an all-inclusive vacation rate.

I love the overall location and beach. I disliked the lack of valet service and lack of laundry service within the resort.

The room was excellent. We loved having a kitchen and laundry area. The water slides were a hit with the kiddos. The umbrella huts were great on the beach. We will be back next year.

There is so much for kids and adults to enjoy and you feel very safe there.

Paseo De Los Cocoteros 001 Nuevo Vallarta NAY

Room options

Superior Studio Suite

2 Double Beds | Sleeps 4

Superior Suite, 2 Bedrooms

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Superior Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Suite, 1 Bedroom

2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Hotel highlights

  • Steps from Nuevo Vallarta Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Paradise Village Beach Resort and Spa is adjacent to popular attractions such as Nuevo Vallarta Beach and Paradise Plaza Shopping Center. This 490-room, 4-star resort has 3 outdoor pools along with a golf course and a marina. It's connected to a shopping center in central Nuevo Vallarta and also close to Vallarta Adventures and Nayar Vidanta Golf.


Dining

Enjoy dining at Faro de Tulum Restaurant, one of 7 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to noon.


Rooms

The 490 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.


Property features

Paradise Village Beach Resort and Spa features a golf course, a marina, and a full-service spa. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.

Guest reviews for Paradise Village Beach Resort and Spa

Everyone (26) Couples (6) Family (12)
5
Everyone

By on Mar 27, 2020

Review comment responded on Apr 2, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;

5
Family

We've been to this resort 4 years in a row and really enjoy it. We really liked staying in Koba tower. We learned about the hot tub by the water, and what a great view! It's a quick trip to the airport for an uber or taxi or bus ride and very safe. The fiesta night is great, and the western night would be my preferences. We go to nearby restaurants for dinner as we prefer them over the resort.

By , from Minneapolis, MN on Mar 22, 2020

Review comment responded on Apr 2, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;

4
Partner Couples

The property was clean , neat, and in good repair. It is very service oriented, lots of staff everywhere, friendly and helpful. Prices for everything in the place are low and all food is great and plentiful. Regular program of entertainment and events. Many restaurants on site plus coffee shop and ice cream stands.

By , from Washington State on Mar 18, 2020

Review comment responded on Apr 2, 2020

On behalf of the Paradise Village group, we would like to thank you for taking the time and share your review regarding your recent stay. Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. On behalf of our entire team, we would like to thank you for your preference and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially,

5
Everyone

By on Mar 10, 2020

Review comment responded on Apr 2, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;

5
Family with small children

The only thing they have people trying to sale time share but they lie no good for the hotel they ofer free breakfast lie

By on Feb 18, 2020

Review comment responded on Feb 20, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards.

4
Everyone

By on Feb 17, 2020

Review comment responded on Feb 20, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards.

5
Family Family with small children

Buffet food is so-so at dinner time. They will put you in a lesser room unless you complain every time

By on Feb 17, 2020

Review comment responded on Feb 20, 2020

On behalf of the Paradise Village group, we would like to thank you for taking the time to share your experience about your recent stay. We would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. On behalf of our entire team, we would like to thank you for your preference and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially,

3
Partner Couples

Most of the property is nice but you do not want to be in the section next to the boat launch/yacht club - very noising and the rooms are substandard. Our room was in bad need of a remodel - cracked tiles, dirty, furniture worn and stained, shower was barely large enough for single adult person. Swimming pools were nice - one is high volume, kids oriented and the other is quieter. Food service at pools was excellent - good food, and reasonably priced. Nice market and restaurants within walking distance. The beach is great - miles of wide, gently sloping beach for walking. Waves are good for boogie boards, and the water was warmer than we expected.

By , from Colorado on Feb 13, 2020

Review comment responded on Feb 16, 2020

On behalf of the Paradise Village group, we would like to thank you for taking the time to share your experience about your recent stay. We would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. On behalf of our entire team, we would like to thank you for your preference and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially,

1
Partner Couples

FOOD WAS HORRIBLE, drinks not good either. Front desk staff was not good.

By on Jan 22, 2020

Review comment responded on Jan 29, 2020

We would like to thank you for the time that you has taken to let us know your opinion regarding our service. We apologize for not being able to meet your expectations, it is our commitment to provide an excellent experience as you indicate in your comments, so we appreciate that you bring your concerns to our attention in order to improve our service every day. We hope we have the opportunity to have you back with us in the future, so we can overcome this recent experience. Our goal at Paradise Village Resort is to be your "home away from home." Best regards,

5
Everyone

By on Dec 21, 2019

Review comment responded on Feb 16, 2020

Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;

Paradise Village Beach Resort and Spa

Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY 63731
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