They have two tigers on property
We loved everything about the Hotel Resort. Very clean and staff were very friendly and nice. We will definitely be going back.
Horrible hospitality by staff. The entrance is grand and the expensive rooms are nice, however, the rest of the rooms are terrible and old looking. Staff treated us rude after I refused to purchase a timeshare. It was expense after expense here and I would definitely not return.
We've been to this resort 4 years in a row and really enjoy it. We really liked staying in Koba tower. We learned about the hot tub by the water, and what a great view! It's a quick trip to the airport for an uber or taxi or bus ride and very safe. The fiesta night is great, and the western night would be my preferences. We go to nearby restaurants for dinner as we prefer them over the resort.
The property was clean , neat, and in good repair. It is very service oriented, lots of staff everywhere, friendly and helpful. Prices for everything in the place are low and all food is great and plentiful. Regular program of entertainment and events. Many restaurants on site plus coffee shop and ice cream stands.
The only thing they have people trying to sale time share but they lie no good for the hotel they ofer free breakfast lie
Buffet food is so-so at dinner time. They will put you in a lesser room unless you complain every time
Most of the property is nice but you do not want to be in the section next to the boat launch/yacht club - very noising and the rooms are substandard. Our room was in bad need of a remodel - cracked tiles, dirty, furniture worn and stained, shower was barely large enough for single adult person. Swimming pools were nice - one is high volume, kids oriented and the other is quieter. Food service at pools was excellent - good food, and reasonably priced. Nice market and restaurants within walking distance. The beach is great - miles of wide, gently sloping beach for walking. Waves are good for boogie boards, and the water was warmer than we expected.
FOOD WAS HORRIBLE, drinks not good either. Front desk staff was not good.
Cleanliness, service, a wonderful resort. I would recommend to all my friends
The resort was a nice place. Well maintained and clean. Right on the beach and near a small shopping center. I really wish they didn't try to sell me a time share right when I got there; skip the 'welcome package'.
Everything was good except the bed. It needed a new mattress.
The staff was very friendly and responsive. Overall cleanliness of the property was noticeable. Rooms were clean and spacious. Restaurant choices are very limited. For breakfast it was at the mayapan restaurant. For lunch you basically ate at the beach or at the pool. For dinner you ate at the Tulum Buffet. Not many other choices for food for an all-inclusive vacation rate.
Paradise Village Beach Resort and Spa places you next to Paradise Plaza Shopping Center and within a 5-minute walk of other popular sights like Nuevo Vallarta Beach. This 490-room, 4-star resort has 3 outdoor pools along with a golf course and a marina. It's connected to a shopping center in central Nuevo Vallarta and also close to Aquaventuras Park Vallarta and El Cora Crocodile Sanctuary.
Enjoy dining at Faro de Tulum Restaurant, one of 7 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to noon.
The 490 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.
Paradise Village Beach Resort and Spa features a golf course, a marina, and a full-service spa. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.
They have two tigers on property
We loved everything about the Hotel Resort. Very clean and staff were very friendly and nice. We will definitely be going back.
Dear Guest, On behalf of the Paradise Village group, we would like to thank you for taking the time in completing our satisfaction survey. Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially, The Management.
Horrible hospitality by staff. The entrance is grand and the expensive rooms are nice, however, the rest of the rooms are terrible and old looking. Staff treated us rude after I refused to purchase a timeshare. It was expense after expense here and I would definitely not return.
Dear Jay, On behalf of the Paradise Village group, we would like to thank you for your review. Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all our guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially, The Management.
Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;
We've been to this resort 4 years in a row and really enjoy it. We really liked staying in Koba tower. We learned about the hot tub by the water, and what a great view! It's a quick trip to the airport for an uber or taxi or bus ride and very safe. The fiesta night is great, and the western night would be my preferences. We go to nearby restaurants for dinner as we prefer them over the resort.
Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;
The property was clean , neat, and in good repair. It is very service oriented, lots of staff everywhere, friendly and helpful. Prices for everything in the place are low and all food is great and plentiful. Regular program of entertainment and events. Many restaurants on site plus coffee shop and ice cream stands.
On behalf of the Paradise Village group, we would like to thank you for taking the time and share your review regarding your recent stay. Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. On behalf of our entire team, we would like to thank you for your preference and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience! Cordially,
Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards;
The only thing they have people trying to sale time share but they lie no good for the hotel they ofer free breakfast lie
Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards.
Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warms Regards.
Thank you for taking the time to provide us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”. Warm regards, The Management.