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Recent guest reviews

The service was excellent! The property is lush and well kept. We never had a problem finding open lounge chairs, at either the pool or the beach. The food is phenomenal! This property had just the right amount of family friendliness yet it was quiet and relaxing.

Property extremally clean and the staff super friendly!

Excellent room size, but the ocean view is limited due to big homes blocking the view. Paying extra for the ocean view is not worth it.

Liked: Good variety of food options. Liked: free day of nanny care. Liked: spacious room. Disliked: insistence on trying to sell membership at check-in. Disliked: difficulty figuring out what events are happening on any given day.

The units were large & well appointed. We loved having a balcony overlooking the ocean. The new beach club area was very nice and well staffed. We also really enjoyed the rooftop bar area. The food was very good, but the drinks were inconsistent throughout the restaurants and bars. We wish we had chaise loungers or more comfortable seating on our private balcony.

very laid back and relaxed with great food and staff

Was here for a bachelorette party. Friendly staff!! Beautiful resort.

Nice and friendly staff but our room had a bad moldy smell. I asked for a room change since I’m very sensitive to odor but the front desk sent a maintenance person to come and just spray some sort of chemical into the AC filters. After couple of days later, the smell came back so I asked again for a room change explaining that I don’t want some scented spray to cover the odor. They sent someone to spray the same thing again and nothing else was done. When I came back home and all my clothes that were hanging in the closet had that musky, moldy smell so I had to wash everything. I wish the hotel would change the filter all together for the health of their guests. I’m surprised that they would take this so lightly. Even though I told them I have 4 kids in the room and I would like to change to a different room, they wouldn’t help me more than few chemical sprays into the filter. My friend was staying at a room next to us and that room didn’t have any smell issues. So make sure to change room right away if you are sensitive to odor like me. I felt nervous about possible health issues. Other than that, the food was excellent and staffs at the pool and at the beach area was great. They do have very friendly staff at the beach area. You can use their boogie boards and kayak at no charge. They always had a plenty of towels and the beach was nice, like a private beach. I just wished the staff at the front desk were more considerate of their guests requests.

Wonderful! Nice hotel; close to the beach

Love the property, it wasn't crowded, the staff constantly asked if there was anything they could do for you. The penthouse apartment has a private pool, totally worth it. When we visit Puerto Vallarta, we will stay at this property again.

I would have given this stay more stars except the check in process was horrible. The good: hotel was clean/modern. The food was excellent; our daughter requires a gluten free diet, and there were lots of options for her and if not the chefs were always willing to make something. we loved that we had access to the sister resort but glad we didn’t stay there - the Residences was much quieter and less crowded. The bad: the check-in process is horrible. I’ve stayed at many resorts in Mexico and know that if you don’t book directly with an owner, you are going to be approached for a timeshare/club membership talk. At this hotel, they corner you during check-in. On arrival, you are escorted to a room away from other people; the check-in process involves different people and they go through the whole good cop/bad cop routine, they promise lots of things if you agree to listen. I didn’t want to and they continued to berate me - I could not get my room key until I raised my voice and demanded a manager. The next person wanted to talk to me about tours and told me several lies in order to try and make a sale. These people are obviously commissioned based and don’t give a good first impression to the hotel. As part of my res, I was given 2 free tours but again I couldn’t get it w/o doing the talk. We hated the place on day 1 but everyone else was amazing that we did a 180. We were upgraded to a penthouse suite for the last half bc we were upset, which helped but we didn’t need it.

This vacation was nice. We were surprised to learn than free unlimited internet still meant limited numbers of free internet. We had 4 rooms with 8 people and they treated us like we had one room and 4 people. One voucher per person and could only use on one device. We only had 4 settings in the kitchen for the 8 people. We had the VIP package that included our own concierge but this was the only concierge for the property most of the time so that wasn't a real service. The lines to speak with the concierge were long at times. The servers worked very hard but were understaffed. The "owners and platinum RCI renters" had priority for the beds and the loungers at the pool and beach until 11am. I had no idea this was a timeshare property. It was nice but had drawbacks. We will not be back. If we were at the sister property (resort and not the residencies) we would have even been more limited and disappointed. It was packed and the restaurants were held for these owners/platinum members to eat first.

This property is incredible. The staff is always very helpful and friendly Would highly recommend this resort. The new beach front Mozza Mare is one of the nicest I have ever seen.

This has always been our favorite resort because of the size of the rooms for my family of 6. They have recently opened their own beach club, which makes the Marival Residences an incredible property!

We booked our a air/hotel package deal with orbtiz . Booked based on traveling with myself, son and his two 17 year old friends. I completed the booking process and paid adult prices based on their ages. As orbtiz considers17 years olds child. Our booking according to hotel was two adults and two child. Although I paid 4 adults. When I arrived at hotel, i was ordered to pay 2100us as they stated they did not receive compensation for the 17 year olds. I paid as I am in Mexico. I am currently working with orbtiz and hotel to get my 2100k back. This was to be a grad trip, ended up being very upsetting. I'm hopeful the head conceriege at the hotel can help. I would like to note that my husband was not part of the package and he came for 4 days. I called the hotel ahead and confirmed they would charge 150us a day for all inclusive rate. When I got there they wanted to charge 220.00. We were able to get down to 150. We later heard some folks paid 75.00. I am hopeful. This will work out....

Paseo de Los Cocoteros 53 Nuevo Vallarta NAY

Hotel highlights

  • Walking distance to Nuevo Vallarta Beach
  • Free cooked-to-order breakfast
  • Free WiFi in public areas
  • Free valet parking

Marival Distinct Luxury Residences All Inclusive places you 12.7 mi (20.4 km) from Malecon and 18.2 mi (29.4 km) from Playa Gemelas. This 169-room, 5-star property has 5 outdoor pools along with a winery and a full-service spa.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7 AM to noon. There are ample dining options with 5 onsite restaurants, including Mozzamare, which has ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 169 air-conditioned accommodations feature kitchens and furnished balconies or patios, and there's space to spread out with living rooms and dining areas. 42-inch plasma TVs come with cable channels and DVD players. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include washers/dryers, free minibar items, and iPod docks.


Property features

Marival Distinct Luxury Residences All Inclusive features a winery, a full-service spa, and 5 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for MXN 567 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, karaoke, and a children's pool.

Room options

Lucky Residence Canada up to 3 kids free

Full 2 | Sleeps 7

1 Bedroom Demi-Pool Residences

King 1 | Sleeps 3

Lucky Residence $300 USD Resort Credit up to 3 Kids FREE

King 1 | Sleeps 9

1 Bedroom Luxury Ocean View Residences

King 1 | Sleeps 3

Guest reviews for Marival Distinct Luxury Residences All Inclusive

Everyone (21) Couples (24) Family (15) Friends (7)
5
Families

The service was excellent! The property is lush and well kept. We never had a problem finding open lounge chairs, at either the pool or the beach. The food is phenomenal! This property had just the right amount of family friendliness yet it was quiet and relaxing.

By , from San Jose on Aug 15, 2019

Review comment responded on Aug 15, 2019

Dear Kimberly, We at the Marival Distinct Luxury Residences would like to thank you so much for taking the time to post your comments on this important web site; we feel so honored with your kinds words and even more to see that you enjoyed your stay with us! Our main purpose is to make our guest become not just a guest but repetitive guest and even better, a friend, a good friend for ever! We hope to see you back soon!

4
Everyone

By on Aug 11, 2019

Review comment responded on Aug 11, 2019

Dear guest, We at the Marival Distinct Luxury Residences appreciate you took the time to post your rating for us on this importnat web site. There is nothing more satisfying for us to know that you had a good experience, however, we see that there was definitely something we could have done better to make your vacation a success. We hope to have the opportunity to see you back in the nearest future, it will be a pleausre to serve you!

5
Partner Couples

Property extremally clean and the staff super friendly!

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Dear guests, We are so glad to see that you enjoyed your stay with us! We feel so honored with your comments and the rating you gave us, thank you so much! For our Group, the most important part of all are the personal relationships that we can achieve with our guests, from the opening of our Hotel to the date, we have converted many of our guests not only into guests but into fraternal friends who have continually returned, definitely making good friends forever is the most important thing for us. We would love to serve you once again in the nearest future at this, your home away from home and have the opportunity to pamper you as you deserve. Please do not hesitate to contact us in advance for any special request you might have, it will be our pleasure to serve you.

5
Everyone

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Dear guest, It is an honor for us at Marival DIstinct Luxury Residences to receive such high ratings, we are so glad to see that you had a good stay with us! We hope to have the opportunity to serve you once again in the nearest future, it will be a pleasure to serve you!

5
Everyone

By on Jun 29, 2019

Review comment responded on Jun 29, 2019

Dear guests, We thank you so much for posting this high rate for us on this importnat survey, this will help other travelers make decisons when planning their Holidays. We hope to have the opportunity to serve you once again in the nearest future, it will be a pleasure tos erve you!

4
Everyone

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

Dear guests, We thank you very much for taking the time to post your rate on this important web site and for honor us with this high rate! We hope to have the opportunity to serve you once again in the nearest future at this, your home away from home. please do not hesitate to contact your personal Concierge in advance for any special request you might need, it will be a pleasure to sevre you!

4
Families

Excellent room size, but the ocean view is limited due to big homes blocking the view. Paying extra for the ocean view is not worth it.

By on May 10, 2019

Review comment responded on May 14, 2019

Dear guest, Thanks for sharing your kind comments with us through Expedia. We offer you an apology if you felt the ocean view wasn't up to your expectations. We hope to have the pleasure to welcome you back very soon. Our best wishes, your family at Marival.

4
Family with small children

Liked: Good variety of food options. Liked: free day of nanny care. Liked: spacious room. Disliked: insistence on trying to sell membership at check-in. Disliked: difficulty figuring out what events are happening on any given day.

By on Apr 14, 2019

Review comment responded on May 4, 2019

Dear guest, Thank you so much for taking the time to posting your comments on this importnat site, all feedback we can receive from our friends is very important for us because it gives us the opportunity to improve our services and facilities, searching always for the excellence! We would like to share with you that during our check in process our staff is there mainly to provide full and basic information for all our guests, additional to this, indeed, they extend an invitation for you to know more about our fantastic product we have for our friends to be part of Marival’s Family, however, this is totally optional for you and it shouldn’t be uncomfortable at all, if you refuse the invitation at the very first moment, our staff should be polite and continue with the rest of your information. Sorry if you felt this was a bit aggressive for you. We hope to see you back once again to this, your home away from home, do not hesitate to contact us anytime for further assistance, it will be apleasure to serve you!

4
Everyone

By on Mar 21, 2019

Review comment responded on Apr 1, 2019

Dearguests, Thank you very much for taking the time to post your rating for us in this importnat site! we hope to have the opportunity to serve you once again in the nearest future at this pardise, your home away from home

4
Partner Couples

The units were large & well appointed. We loved having a balcony overlooking the ocean. The new beach club area was very nice and well staffed. We also really enjoyed the rooftop bar area. The food was very good, but the drinks were inconsistent throughout the restaurants and bars. We wish we had chaise loungers or more comfortable seating on our private balcony.

By , from St. Louis on Mar 21, 2019

Review comment responded on Mar 23, 2019

Dear guests, Thank you very much for taking the time to share your coments on regards your last stay at Marival Residences Luxury Resort, we are so glad to seee that you had a wonderful stay at this paradise, hopefuly from now on, you home away from home! We apreciate your feedback onr egard our drinks, be sure our Food & Beverage Manager will take the proper measures to fix this situation right away. We would love to have the opprotunity to serve you once again in the nearest future, please feel free to contact us anytime if there's anything that we can do for you.

Marival Distinct Luxury Residences All Inclusive

Paseo de Los Cocoteros 53, Nuevo Vallarta, NAY 63732
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