6/10 Okay
karl
Feb 12, 2025
We are not a "write a review" couple. But I do value other's opinions and make choices on where to stay based on how many stars, the number ranking and reviews. This was rated as 4 stars and 8.2 out of 10. And priced like a 4-star, 8.2 property. It was not.
We've been to many all-inclusive resorts and have loved them all. We're not fussy, we are regulars at the buffet without complaint and understand the drinks are not top shelf. No problem, we're there for the experience.
First, I made a mistake and booked the wrong dates for the room versus our flights. Big, costly mistake. After several attempts with Expedia and the property, I gave up trying to adjust our room dates and ate the cost of adding another night. Again, my bad. But all they had to do was change our room selection from a Wednesday to Sunday to a Thursday to Monday. Doesn't seem that complicated.
I knew from the reviews it was a smaller resort and was fine with that. We like the beaches in this area and it is walkable to shopping/groceries, etc. This place is old and the rooms show it. But it was clean and ok. Oceanfront but no balcony. You couldn't even open the window to hear the ocean. Big disappointment.
In 4 days sitting on the chairs in the sand, we had not one server bring us or anyone around us drinks.
The buffet size and selection was the smallest we've ever seen. And the servers, usually the highlight of our trips, were really bad. Disinterested. No smiles. Except the bartenders.
karl
Stayed 4 nights in Jan 2025