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Hotel Portonovo Plaza Malecón

Property class: 3
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

A rooftop pool area with lounge chairs and umbrellas.
A conference room with multiple tables and chairs, a large flat-screen TV on the wall, and a view of the outdoors through the windows.
A modern hotel lobby with a curved reception desk, potted plants, and a car parked in the background.
A modern hotel room with a large bed, a desk, and a separate seating area.
A hotel facade with a sailboat logo, a balcony, and a green door.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Room

A hotel room with a bed, a desk with a TV, and a chair.

Basic Room

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room Classic

In-room safe, desk, soundproofing, WiFi (free)

Room Classic

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room Standard

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Room Standard

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Superior with Street View

A hotel room with two beds, a large window with curtains, and a ceiling light fixture.

Double Room Superior with Street View

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Doble

A hotel room with a large bed, a desk, a chair, and a bathroom visible through an open door.

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Hotel Portonovo Plaza Malecón is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Malecon. This 3-star hotel has 45 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 miles
  • Camarones Beach - 2 min walk - 0.1 miles
  • Malecon - 7 min walk - 0.4 miles
  • Playa Las Glorias - 10 min walk - 0.6 miles
  • Church of Our Lady of Guadalupe - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Café La Ventana - ‬2 min walk
  • ‪Pepe's Taco  - ‬3 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪burrito beach - ‬3 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón features free WiFi in public areas, conference space, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station and a TV in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 28 2026 to January 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Portonovo Plaza Malecón?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Malecón on Oct 2, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Portonovo Plaza Malecón?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Malecon and Bay of Banderas. You'll also find Cruise Ship Terminal and Playa de los Muertos within a short drive.

Is there parking available at Hotel Portonovo Plaza Malecón?

No, there isn't parking available at the hotel.

Does Hotel Portonovo Plaza Malecón include a casino?

No, Hotel Portonovo Plaza Malecón doesn't have a casino.

Will I find an indoor pool at Hotel Portonovo Plaza Malecón?

No, there is no indoor pool at this hotel.

Is Hotel Portonovo Plaza Malecón good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and concierge services plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Portonovo Plaza Malecón?

No, there isn't a spa tub at this hotel.

Does Hotel Portonovo Plaza Malecón have a restaurant with a breakfast menu?

Hotel Portonovo Plaza Malecón offers free continental breakfast each morning though there is no restaurant.

Will Hotel Portonovo Plaza Malecón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portonovo Plaza Malecón.

Are there connecting rooms at Hotel Portonovo Plaza Malecón?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Portonovo Plaza Malecón?

The closest major airport to Hotel Portonovo Plaza Malecón is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 6.2 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Portonovo Plaza Malecón?

No, there aren't any guestrooms at Hotel Portonovo Plaza Malecón that offer a balcony.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be located to explore downtown PV
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness
Friendly helpful staff, clean room and great location
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Amenities
The best part of this hotel is the breakfast, better than 2 of the resorts we visited. The location is amazing, you are within walking distance of the Malecon and beaches. However, they are under construction, the pool is still out of service and we were not informed that prior to our visit.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness
Breakfast was fresh. Dining girls were always helpful!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shelly

Liked: Cleanliness, property conditions & facilities
Room was beautifully designed and updated. The breakfast was great every morning. Great location in old town…walkable & steps to the beachfront.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

IRVING

Liked: Cleanliness, property conditions & facilities
The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good , thanks
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica, front desk is the best! There is beautiful beach around the corner, and Malecon steps away. Definitely my favourite place to stay!!!!! :)
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Tegan

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Didn’t tell me there was construction going on Heard nothing but hammering all day and waking up to it every morning
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Great service.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Very convenient location walking distance to many restaurants,stores,& Malecon.only issue was T.V.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good stuff
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Great service nice room. Small rooms.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Jasmine

Liked: Staff & service, property conditions & facilities
Really enjoyed the breakfast..it was prepared well and was served fresh. The property’s location is perfect. Super close to Malecon, 15 mins walk to zona romantica. Lots of food and entertainment options around the property. Immersive to local culture. Only downside was the weird sewerage smell emancipating from the bathroom. It was quite unpleasant. Rest was all good. Can recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable. The only concern I had is there was only one sheet on each bed and it was a little chilly.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Logan

fine
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Jehn

Liked: Amenities
Good for the money.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Verenice

.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ievgenii

Liked: Cleanliness, amenities
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits). Staff was great too. Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Stayed 7 nights in Jan 2026