Hotel Portonovo Plaza Malecón

3.0 star property
Hotel with free breakfast, a short walk to Malecon
VIP Access

Choose dates to view prices

Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Standard Doble  | In-room safe, desk, soundproofing, free WiFi
Business center
Reception
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪5 min walk‬
  • Playa de los Muertos
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Basic Room

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Doble

8.0 out of 10
Very good
(29 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard

7.2 out of 10
Good
(32 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room

  • Sleeps 2
  • 2 Twin Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta within a short walk of Malecon, Hotel Portonovo Plaza Malecón is within a mile (2 km) of other popular sights such as Playa de los Muertos. This 3-star hotel welcomes guests with 45 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Camarones Beach - 1 min walk - 0.0 miles
  • Malecon - 5 min walk - 0.3 miles
  • Playa de los Muertos - 3 min drive - 1.5 miles
  • Los Muertos Pier - 3 min drive - 1.7 miles
  • Cruise Ship Terminal - 5 min drive - 3.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Lolita Restaurant - ‬1 min walk
  • ‪Café la Ventana - ‬2 min walk
  • ‪Nieves Oaxaqueñas - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
At Hotel Portonovo Plaza Malecón, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do around Hotel Portonovo Plaza Malecón?

This hotel is situated in Downtown Puerto Vallarta, just steps from Camarones Beach and Teatro Vallarta, and within a short walk of Malecon. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Is there parking available at Hotel Portonovo Plaza Malecón?

Yes, self parking is offered for free at the hotel.

Does Hotel Portonovo Plaza Malecón include a casino?

No, Hotel Portonovo Plaza Malecón doesn't have a casino.

Will I find an indoor pool at Hotel Portonovo Plaza Malecón?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Portonovo Plaza Malecón a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and concierge services at this hotel.

Does Hotel Portonovo Plaza Malecón have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portonovo Plaza Malecón have a restaurant with a breakfast menu?

Hotel Portonovo Plaza Malecón offers free continental breakfast each morning though there is no restaurant.

Will Hotel Portonovo Plaza Malecón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portonovo Plaza Malecón.

Does Hotel Portonovo Plaza Malecón have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Portonovo Plaza Malecón?

The closest major airport to Hotel Portonovo Plaza Malecón is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 6.2 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Portonovo Plaza Malecón?

No, there aren't any guestrooms with balconies at Hotel Portonovo Plaza Malecón.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness
Stayed 7 nights in Mar 2025

4/10 Poor

Leon

Traveled with partner
Disliked: Amenities
They overcharged us and room was extra small.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jesus, Reno

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the worst experience ever. They cleaned our room took our towels and didn’t have clean towels for 3 days. We got moved to a dark room. The fan did not work. Room smelled like mold. Bathroom had mold stains. Our room faced the inside of a dirty building. The only thing good was the breakfast.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ricky, Canyon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 7 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Stayed 2 nights in Mar 2025

8/10 Good

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Gérard

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location was good. Had numerous problems including: -elevator did not work for 5 of ten day stay, -no safe in first room which we changed because - of its smallness for two people -mould smell in second room -pool was not used because the deck area was not conducive for relaxing on.
Stayed 10 nights in Mar 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Katherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Eh so so

Upon arrival we were told our room was on the second floor, and that the elevator was not working. What’s more, breakfast would be served on the fourth floor, still no elevator. Our room had a city view as we were told. It overlooked a very, very busy Street which was often very noisy. Be sure to bring earplugs for night time. The shower stall was not completely enclosed, and water leaked out onto the floor and behind the toilet. The beds were very comfortable and the closet was adequate although there was no dresser. The room key card failed every day and had to be re-keyed. The food for breakfast was complete and good, Actually excellent. Staff was pleasant and helpful to get our bags upstairs.
View from balcony of El Mirador viewpoint
Typical electric
Porto Novo in center with pool.
Stayed 13 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice and will stay again. Very clean. Lovely and very helpful staff. Excellent location. Extremely walkable. Cheap. Safe. Small but nice roof top pool. 90 seconds from a great beach. 9 seconds from great food and walking.
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, not the rooms we booked, rude staff, except for the bell boys
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primera vez en Puerto Vallarta/

Todo perfecto , buena ubicación en el malecón cercas de las letras Puerto Vallarta, puestos de comida , perfecto
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in Feb, 2025. Very good stay, recommended for a nice central location, easy access to busses, and lots of street food, and restaurants. The breakfast was also very good, hot food, and coffee, we sat outside and enjoyed the morning sun while we ate. Staff were all very attentive to anything we needed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Usually love everything but today no elevator!
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Stayed 1 night in Feb 2025

2/10 Terrible

Robert, Bedford

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are 5 storys high with no elevator. Claiming stairs without hand rails was unsafe and exhausting. Shower had now water pressure and had to call maintenance. The bed only had a sheet no blanket or comforter. I wouldn't recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service and hospitality from the front fest to the bellmen, and breakfast staff!!
Stayed 1 night in Mar 2025

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Would like my refund of 3067.13 for the23 days I didn’t stay there