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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

Front of property
Buffet
Standard Doble | In-room safe, desk, soundproofing, free WiFi
Interior entrance
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, soundproofing, free WiFi

Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Room

In-room safe, desk, soundproofing, free WiFi

Room

  • 258 sq ft
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Hotel Portonovo Plaza Malecón is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Malecon. This 3-star hotel has 45 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 miles
  • Camarones Beach - 2 min walk - 0.1 miles
  • Malecon - 7 min walk - 0.4 miles
  • Uno - 9 min walk - 0.5 miles
  • Playa Las Glorias - 10 min walk - 0.6 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Café La Ventana - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Restaurant Rio Grande - ‬1 min walk
  • ‪Mangos Beach Club - ‬1 min walk
  • ‪Pozole Doña Clemen - ‬1 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón features free WiFi in public areas, conference space, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a computer station and a TV in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do around Hotel Portonovo Plaza Malecón?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Malecon and Bay of Banderas. You'll also find Cruise Ship Terminal and Playa de los Muertos within a short drive.

Is there parking available at Hotel Portonovo Plaza Malecón?

No, there isn't parking available at the hotel.

Does Hotel Portonovo Plaza Malecón include a casino?

No, Hotel Portonovo Plaza Malecón doesn't have a casino.

Will I find an indoor pool at Hotel Portonovo Plaza Malecón?

No, there is no indoor pool at this hotel.

Is Hotel Portonovo Plaza Malecón good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and concierge services plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Portonovo Plaza Malecón?

No, there isn't a spa tub at this hotel.

Does Hotel Portonovo Plaza Malecón have a restaurant with a breakfast menu?

Hotel Portonovo Plaza Malecón offers free continental breakfast each morning though there is no restaurant.

Will Hotel Portonovo Plaza Malecón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portonovo Plaza Malecón.

Are there connecting rooms at Hotel Portonovo Plaza Malecón?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Portonovo Plaza Malecón?

The closest major airport to Hotel Portonovo Plaza Malecón is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 6.2 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Portonovo Plaza Malecón?

No, there aren't any guestrooms at Hotel Portonovo Plaza Malecón that offer a balcony.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 423 out of 1005 reviews
Rating 8 - Good. 293 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Juan maldonado

Stayed 5 nights in Feb 2026

6/10 Okay

Vilma

Liked: Cleanliness
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits. Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Stayed 8 nights in Dec 2025

6/10 Okay

Kelvin

Stayed 2 nights in Nov 2025

8/10 Good

Judith

Stayed 7 nights in Dec 2025

4/10 Poor

Mario

Liked: Staff & service
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Stayed 3 nights in Nov 2025

6/10 Okay

Arlene, Eagle Pass

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Yes, yes, yes
Stayed 1 night in Nov 2025

2/10 Terrible

Rohan Kumar Reddy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Myles

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 4 nights in Oct 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness
Air conditioning/ complimentary breakfast. Selection and some changes to variety daily. Safe in room
Stayed 7 nights in Oct 2025

8/10 Good

Rodger

Traveled with partner
Liked: Cleanliness, staff & service
property is in renovation but itsclean thanks
Stayed 7 nights in Sep 2025

4/10 Poor

Haley

Stayed 1 night in Sep 2025

10/10 Excellent

Maximo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

10/10 Excellent

John, La Porte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not bad they are remodeling the hotel. I understand there will be noise but not in the evening nor night
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Stayed 1 night in Aug 2025

8/10 Good

Kendra, st. catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Convenient and accessible.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria Blanca

Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Stayed 6 nights in Jun 2025

8/10 Good

Tammy, New Westminster

Traveled with partner
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Stayed 1 night in Jul 2025

8/10 Good

Alejandro, carrollton

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.
Stayed 5 nights in Jun 2025

2/10 Terrible

Doreen Marie

Disliked: Cleanliness, property conditions & facilities
Property was in poor condition. The pool was not functional. It was so dirty you couldn’t see the third step in the pool. It’s dark and gloomy in the lobby area. It’s on the main street. The traffic is extremely noisy and I made loud noise from the traffic. The bathrooms were a little dirty. Upon arrival the balcony door scrapes the floor and makes a really no noise to go outside to the balcony. Unfortunately, I will not stay at this property again overall, the property needs a maintenance clean up.
Stayed 5 nights in Jun 2025

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