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Hotel Portonovo Plaza Malecón

3.0 star property
Hotel with free breakfast, 6-minute walk to Malecon
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

Standard Doble | In-room safe, desk, soundproofing, free WiFi
Business center
Interior
Reception
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪1 min walk‬
  • Place, Teatro Vallarta
    ‪2 min walk‬
  • Place, Malecon
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, soundproofing, free WiFi

Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Room

In-room safe, desk, soundproofing, free WiFi

Room

  • 258 sq ft
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

8.0 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta within a short walk of Malecon, Hotel Portonovo Plaza Malecón is within a mile (2 km) of other popular sights such as Playa de los Muertos. This 3-star hotel welcomes guests with 45 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Camarones Beach - 1 min walk - 0.1 miles
  • Teatro Vallarta - 2 min walk - 0.1 miles
  • Malecon - 5 min walk - 0.3 miles
  • Uno - 10 min walk - 0.6 miles
  • Playa Las Glorias - 12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Café La Ventana - ‬2 min walk
  • ‪Mangos Beach Club - ‬2 min walk
  • ‪burrito beach - ‬2 min walk
  • ‪Restaurant Cesare, Puerto Vallarta México - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, 6-minute walk to Malecon
At Hotel Portonovo Plaza Malecón, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to December 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from September 2 2025 to December 21 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do around Hotel Portonovo Plaza Malecón?

This hotel is situated in Downtown Puerto Vallarta, just steps from Camarones Beach and Teatro Vallarta, and within a short walk of Malecon. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Will I be able to park at Hotel Portonovo Plaza Malecón?

Yes, self parking is offered for free at the hotel.

Does Hotel Portonovo Plaza Malecón include a casino?

No, Hotel Portonovo Plaza Malecón doesn't have a casino.

Will I find an indoor pool at Hotel Portonovo Plaza Malecón?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from September 2 2025 until December 21 2025 (subject to change).

Is Hotel Portonovo Plaza Malecón good for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and concierge services at this hotel.

Does Hotel Portonovo Plaza Malecón have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portonovo Plaza Malecón have a restaurant with a breakfast menu?

Hotel Portonovo Plaza Malecón offers free continental breakfast each morning though there is no restaurant.

Will Hotel Portonovo Plaza Malecón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portonovo Plaza Malecón.

Does Hotel Portonovo Plaza Malecón have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Portonovo Plaza Malecón?

The closest major airport to Hotel Portonovo Plaza Malecón is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 6.2 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Portonovo Plaza Malecón?

No, there aren't any guestrooms with balconies at Hotel Portonovo Plaza Malecón.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Haley

Stayed 1 night in Sep 2025

10/10 Excellent

Maximo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2025

10/10 Excellent

John, La Porte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not bad they are remodeling the hotel. I understand there will be noise but not in the evening nor night
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Stayed 1 night in Aug 2025

8/10 Good

Kendra, st. catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Convenient and accessible.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria Blanca

Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Stayed 6 nights in Jun 2025

8/10 Good

Tammy, New Westminster

Traveled with partner
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Stayed 1 night in Jul 2025

8/10 Good

Alejandro, carrollton

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.
Stayed 5 nights in Jun 2025

2/10 Terrible

Doreen Marie

Disliked: Cleanliness, property conditions & facilities
Property was in poor condition. The pool was not functional. It was so dirty you couldn’t see the third step in the pool. It’s dark and gloomy in the lobby area. It’s on the main street. The traffic is extremely noisy and I made loud noise from the traffic. The bathrooms were a little dirty. Upon arrival the balcony door scrapes the floor and makes a really no noise to go outside to the balcony. Unfortunately, I will not stay at this property again overall, the property needs a maintenance clean up.
Stayed 5 nights in Jun 2025

10/10 Excellent

IGNACIO, CHICAGO

Stayed 2 nights in Jun 2025

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
You get what you pay for. Would not recommend the double rooms during summer here. Rooms are too small, poor a/c and too humid.
Stayed 4 nights in Jun 2025

6/10 Okay

James, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fine But could not sleep Due to traffic on cobblestones Very loud all night
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho, que esta muy amable el personal y la comida del comedor super rica.
Stayed 3 nights in May 2025

10/10 Excellent

Armando, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 issues. They only provide 2 bath towels but we were 2 adults 1 child. There were a lot of roaches. I let the staff know and they advised me to keep windows shut and took care of the problem immediately. The staff was so awesome the food was amazing. Even the guest were amazing. I had the best stay ever. It’s the perfect location and affordable and so many things right outside the hotel to see do shop etc.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Super nice staff.
Stayed 4 nights in May 2025

6/10 Okay

Jonathan Noel, Reno

Traveled with partner
Poorly maintained, shower door didn’t close properly, water leaked outside shower, bathroom door frame corroded, corrosion on walls too, closet’s shelf nailing coming loose, lights fixtures corroded.
Stayed 7 nights in May 2025

8/10 Good

John

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ali

Disliked: Staff & service, amenities, property conditions & facilities
Not attentive, and not very friendly also everything is so old.
Stayed 2 nights in May 2025

2/10 Terrible

Cris

Disliked: Staff & service, room comfort
Customer service could have been better.
Stayed 2 nights in Apr 2025

8/10 Good

Corrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel if you want to be near everything. Is only a couple of blocks from our favorite restaurant Ah Caramba. Couple blocks from the Malecon and market. Tons of restaurants in any direction and a public beach around the corner. The staff was always friendly
Our room was perfect, beds are comfortable. We had a street face balcony. It is noisy, but we thought it was funny and part of the charm.
The beach is just around the corner, great beach, beautiful views and water.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was awesome. build your own Huevos Rancheros, pancakes, fresh fruit and more. Hotel clean with comfortable beds. 1/2 block from the beach and next to big grocery store. Definitely stay here again.
Stayed 4 nights in Apr 2025

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