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Hotel Portonovo Plaza Malecón

3.0 star property
VIP Access

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Photo gallery for Hotel Portonovo Plaza Malecón

32-inch LCD TV with cable channels, TV
Front of property
Free daily continental breakfast
Standard Doble | In-room safe, desk, soundproofing, free WiFi
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Teatro Vallarta
    ‪1 min walk‬
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

8.0 out of 10
Very good
(32 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Hotel Portonovo Plaza Malecón is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Malecon. This 3-star hotel has 45 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Teatro Vallarta - 1 min walk - 0.0 miles
  • Camarones Beach - 2 min walk - 0.1 miles
  • Malecon - 7 min walk - 0.4 miles
  • Playa Las Glorias - 10 min walk - 0.6 miles
  • Playa de los Muertos - 6 min drive - 2.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Café La Ventana - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Pozole Doña Clemen - ‬1 min walk
  • ‪Mangos Beach Club - ‬1 min walk
  • ‪The Tasting Room - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón features free WiFi in public areas, conference space, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a computer station and a TV in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.

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Jun 4 - Jun 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 9 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Portonovo

Hotel Portonovo Plaza

Hotel Portonovo Plaza Puerto Vallarta

Portonovo

Portonovo Hotel

Portonovo Plaza

Portonovo Plaza Puerto Vallarta

Hotel Portonovo Plaza Malecón Puerto Vallarta

Portonovo Plaza Malecón Puerto Vallarta

Portonovo Plaza Malecón

Portonovo Plaza Malecon

Hotel Portonovo Plaza Malecón Hotel

Hotel Portonovo Plaza Malecón Puerto Vallarta

Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Portonovo Plaza Malecón?

Hotel Portonovo Plaza Malecón offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Portonovo Plaza Malecón?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Malecón on Jun 12, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Portonovo Plaza Malecón?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Malecon and Bay of Banderas. You'll also find Playa de los Muertos and Cruise Ship Terminal within a short drive.

Is there parking available at Hotel Portonovo Plaza Malecón?

No, there isn't parking available at the hotel.

Does Hotel Portonovo Plaza Malecón include a casino?

No, Hotel Portonovo Plaza Malecón doesn't have a casino.

Will I find an indoor pool at Hotel Portonovo Plaza Malecón?

No, there is no indoor pool at this hotel.

Is Hotel Portonovo Plaza Malecón good for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast and concierge services plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Portonovo Plaza Malecón?

No, there isn't a spa tub at this hotel.

Does Hotel Portonovo Plaza Malecón have a restaurant with a breakfast menu?

Hotel Portonovo Plaza Malecón offers free continental breakfast each morning though there is no restaurant.

Will Hotel Portonovo Plaza Malecón allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portonovo Plaza Malecón.

Are there connecting rooms at Hotel Portonovo Plaza Malecón?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Portonovo Plaza Malecón?

The closest major airport to Hotel Portonovo Plaza Malecón is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 6.2 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Portonovo Plaza Malecón?

No, there aren't any guestrooms at Hotel Portonovo Plaza Malecón that offer a balcony.

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ernesto, Lawndale

Stayed 1 night in Mar 2026

10/10 Excellent

Allen

Stayed 6 nights in Feb 2026

4/10 Poor

Scott

Liked: Staff & service
Disliked: Amenities
1. The room was in terrible shape. We had awful water pressure in the shower with almost no hot water. The shower leaked badly...all over the bathroom floor. 2. The room safe was broken so we were unable to secure our valuables in the room. 3. The selection of food in the breakfast buffet should have been better. You should add scrambled eggs, toast, home fries, sausage or bacon, a selection of pastries, fresh fruit, and a selection of cereal. The selection of food in the buffet was geared more toward Mexican guests and not toward American or Canadian guests. 4. The air conditioning unit should have adjustable vents so it wouldn't be blowing cold air on guests when they are in bed trying to sleep. 5. The ceiling fan did not work. We would have turned off the AC and used the fan overnight if it had. 6. The only good things we can say about the room is that the bed was comfortable and we liked the location. Unfortunately, because of all the negative things listed above, we will not be returning to the Hotel Portonovo.
Stayed 1 night in Feb 2026

8/10 Good

Juan maldonado

Stayed 5 nights in Feb 2026

10/10 Excellent

Ismael

Liked: Cleanliness, property conditions & facilities
Buen servicio todo muy bien 😁😁
Stayed 5 nights in Feb 2026

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a renovated room, the check in was easy, staff were friendly and the room and hotel were super clean. The continental breakfast was also very good We will definitely stay again.
Stayed 1 night in Feb 2026

4/10 Poor

Mary Edith, Stony Plain

Liked: Cleanliness
Disliked: Amenities
The pool and the rooftop mezzanine were closed. Black mold in the shower, I had a room with no outside windows and no closet. The elevator didn't work the majority of the time, not ideal for travelers in their 70s.
Stayed 14 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good stuff
Stayed 3 nights in Feb 2026

8/10 Good

IRVING

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and quite. The beds were comfortable and the location was good. The staff were friendly and helpful. We were very satisfied with our one night visit.
Stayed 1 night in Feb 2026

8/10 Good

Shelly

Liked: Cleanliness, property conditions & facilities
Room was beautifully designed and updated. The breakfast was great every morning. Great location in old town…walkable & steps to the beachfront.
Stayed 3 nights in Feb 2026

6/10 Okay

James

Liked: Staff & service
Our room 103 was in poor shape and did not have enough towels, and no face cloths. Shower floor was in poor conition and nshower head not in a good position. There should be a drop off and pickup spot at the front and back of the hotel. Parking would be a bonus.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien todo el personal muy amables claro que regresare 😊😊
Stayed 4 nights in Feb 2026

6/10 Okay

Marion

Liked: Cleanliness, property conditions & facilities
I was on 3rd floor. Totally renovated, nicely done. No balconey rail so was not allowed on balconey. No hot water in my room the entire 4 days i stayed! I had to shower in a first floor room! Breakfast is very good. Once renos r done, i believe it will be very nice. But get the hot water up to third floor!!!
Stayed 4 nights in Feb 2026

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was good. However for us the room was way too small. We felt like we were in a closet. Continental breakfast was just ok. Would I book this again, probably not for the price we could have had a larger room. By the way once we confirmed booking we were advised that the pool was not available. Not good for after the fact.
Stayed 1 night in Feb 2026

6/10 Okay

Susanne

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was tiny, everything looked pretty shabby, not like the pictures online. Staff were ok but didn't seem to care that we arrived, price was ok but I've received way more welcoming service and better room amenities, with a breakfast elsewhere.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Great service.
Stayed 2 nights in Feb 2026

4/10 Poor

Kyle

Stayed 1 night in Jan 2026

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Great service nice room. Small rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable. The only concern I had is there was only one sheet on each bed and it was a little chilly.
Stayed 1 night in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness
Our first few days we were in a very small room. Asked for an upgrade, and was given a much better room at no extra cost. Everyone at the Hotel was very polite and friendly. Thank you Portonovo
Stayed 5 nights in Jan 2026

2/10 Terrible

Marie

Liked: Cleanliness, staff & service
Disliked: Amenities
Like where do I begin??? First of all when I booked this place I was not told there would be Reno's going on from 9 am until 10:30 PM daily with jack hammers and drilling banging etc. Secondly one of the reasons why I booked this Hotel was because it had a pool. I have a total of 4 knee replacements 3 on left knee and 1 on right knee. I needed the pool to keep my knees exercised. The 3rd and 4 th floor was completely closed off. The first room I was in was so dark and like a dungeon and the card key would not work half the time and had to keep going down to the desk and having it re activated between 2 -4 times a day. They kept accusing me that it was my Cell phone. I did not even have my Cell phone with me on this trip. Plus there was a lot of mold in the shower and on the ceilings and walls. I had to go buy bleach to kill some of the mold. After a week of dealing with it. I demanded I be moved to a different room. So the second room was better but still mold on the ceilings and in the shower. Plus the Patio Door which I was on the first Floor did not have a lock on it and would not close properly. I was very nervous that someone could jump up onto my patio and get into my room. I was told by the Receptionist that the Hotel had sent out Letter to all the booking Companies stating that there would be Reno's going on so I feel Hotels.com did not inform me on this matter otherwise I could have booked elsewhere. Very disappointed and totally wrecked my whole 4 wk. holiday.
Stayed 21 nights in Jan 2026

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was somewhat run down but they are working very hard to improve it! The staff were all wonderful they did everything in their power to make sure that we were comfortable! We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us! Mucho gracias!
Stayed 14 nights in Jan 2026

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness
Friendly helpful staff, clean room and great location
Stayed 1 night in Jan 2026

8/10 Good

Natividad

Stayed 27 nights in Jan 2026

4/10 Poor

Odessa

Stayed 4 nights in Jan 2026

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