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Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!

Property class: 4

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Photo gallery for Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!

A swimming pool with sun loungers and yellow umbrellas, surrounded by palm trees and a building in the background.
A hotel room with two beds, a desk, and a balcony with a view of buildings and greenery.
A Sheraton hotel with a water fountain, palm trees, and a pond.
An outdoor seating area with fire feature, chairs, and umbrellas.
A modern hotel lobby with a reception desk, seating area, and a large potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Place, Lake Bryan
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Universal Orlando Resort
    ‪11 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white bedding and teal headboards. There is a bedside table with a lamp between the beds.

Room, 2 Queen Beds

7.8 out of 10
Good
(118 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

A hotel room with two beds, each with white bedding and teal headboards. There is a bedside table with a lamp between the beds.

Room, 2 Queen Beds, Pool View

8.4 out of 10
Very good
(48 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Pool View

7.8 out of 10
Good
(24 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • City view
  • 336 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

A hotel room with two beds, a desk, and a balcony with a view of buildings and greenery.

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a view of the outdoors.

Suite, 1 Bedroom

  • 504 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

A compact hotel room with a bunk bed, a sofa, a small table, a desk, and a TV.

Family Suite, 1 Bedroom, Pool View

  • 504 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Pool View

A hotel room with a bed, a sofa, a chair, a TV, and a window with a view of buildings.

Executive Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Bedroom

A compact hotel room with a bunk bed, a sofa, a small table, a desk, and a TV.

Family Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, and a balcony with a view of buildings and greenery.

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

A modern bathroom with a large mirror, a white sink, and a wooden cabinet.

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A modern bathroom with a large mirror, a white sink, and a wooden cabinet.

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern bathroom with a large mirror, a white sink, and a wooden cabinet.

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

A modern bathroom with a large mirror, a white sink, and a wooden cabinet.

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with a flat-screen TV mounted on a wooden panel wall, a wooden desk with a bench, a bedside table, and a white bed.

Room, 2 Queen Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, and a balcony with a view of buildings and greenery.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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About the neighborhood

Orlando

Disney Springs™ is within 2 miles (3 km) of Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! while other popular attractions such as Orlando Vineland Premium Outlets are within 3 miles (5 km). This 486-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Lake Bryan - 3 min drive - 1.3 miles
  • Disney Springs™ - 3 min drive - 1.5 miles
  • Epcot® - 9 min drive - 5.0 miles
  • Universal Orlando Resort - 11 min drive - 8.8 miles
  • Magic Kingdom® Park - 13 min drive - 8.7 miles

Getting around

  • Orlando Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 27 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Kizuna Asian Buffet & Sushi - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!

Guests of Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 32.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour gym, 2 hot tubs, and a conference center.
42-inch flat-screen TVs come with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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6 outdoor pools, free cabanas, pool umbrellas
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Orlando
  • Pool
  • Hot tub
  • Kitchen
  • Washer
9.2 out of 10, Wonderful, 6,435 reviews
$123 nightly
The price is $139
Sep 6 - Sep 7
Total with taxes and fees
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

Property amenities

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (6,786 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (15 inches high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Renovated guestrooms - May 2026
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Frequently asked questions

Is a free cancellation option available at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! on Aug 13, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

This hotel is located in Orlando, close to Orlando Vineland Premium Outlets, Disney Springs™, and Epcot®. You'll also find Walt Disney World® Resort and Orange County Convention Center within a short drive.

Is there parking available at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

Yes, valet parking is offered for USD 32 per night with in/out privileges and self parking is available for USD 25 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! include a casino?

No, Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! doesn't have a casino.

Will I find an indoor pool at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

No, there isn't a spa tub at this hotel.

Does Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! have a restaurant that serves breakfast?

Yes, Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! serves buffet breakfast for a surcharge each morning at Zest.

Will Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!.

Are there connecting rooms at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

The closest major airport to Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! is Kissimmee, FL (ISM-Kissimmee Gateway), which is 9.1 mi away (27 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 17.3 mi away (27-minute drive).

Are there rooms with balconies at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

Does Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! host weddings?

Take advantage of the wedding venue at Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! if you plan to say "I do" during your trip.

Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED! Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 303 reviews
Rating 8 - Good. 48 out of 303 reviews
Rating 6 - Okay. 26 out of 303 reviews
Rating 4 - Poor. 11 out of 303 reviews
Rating 2 - Terrible. 17 out of 303 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ismary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to the parks, very convenient and lots of restaurants in the area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Friendly staff, very clean room an the breakfast is very good .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were amazing and so comfortable. It was quiet and easy to get in and out of the property
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mariluz

Clean, staff was amazing, pool clean as well as hot tub
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was A+, room seemed really clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The pool was good and the room was good. Recommend the breakfast worth to pay for it in advance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Interior fully renovated. Staff is friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was truly outstanding. From the valet guy who greeted us to the front desk... Everyone showed incredible warmth, and unexpectedly, when I shared that I was visiting with my daughter from Las Vegas for a mom and daughter trip, they generously waived the resort fee. They treated me like family and, without extra charges, kindly allowed us to check out later due to my flight being delayed. I will definitely return next year when I plan to visit the parks again! My daughter absolutely loved the pool and the water slide. Heartfelt thanks to everyone, especially our front desk friend from Jamaica, for the exceptional service! Thank you!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for our first night in Orlando and it was very nice and newly renovated. We moved to another hotel that was more than double per night for the 2nd night and room was not nicer, the only benefit was location. It you don’t need walking distance this is perfect with a nice room clean bathywhoch matters to me.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Every thing was fine
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Heather

Liked: Staff & service
Not my favorite hotel I have stayed in
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was terrible when we got back had to park very far and got wet with a baby.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kostyantyn

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Was given a room on the second floor with a view on the storage containers. Very depressing view for a vacation. Staff is not friendly and helpful. Overall property is nice but very poorly maintained. Pool was amazing as well the breakfast but you will be forced to pay 18% service charge on everything...
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Alana

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be updated. Ac didn’t work beds were hard not impressed for a Marriott hotel
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, amenities
The hotel was fine but a little dodgy and dated. The AC in the room is old and loud. The cleaning staff was really nice and so were the pool attendants. The restaurant inside was closed and food was only available from the pool area, that staff was not great. The staff at the front desk was unfriendly and did not make you feel welcome to the hotel.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Yoanis

Disliked: Staff & service, amenities
Room smell like paint
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jennifer

Liked: Cleanliness
The room is beautifully remodeled. However we were trapped in the elevator 3 times and had to be rescued. We were on the 6th floor climbing 6 flights of stairs at tje end of a long park day ia no fun as the elevator was stuck again. They day we left we had to haul all of our luggage down 6 flights of ataira because elwvator was stuck again. And we had NO HOT WATER the entire stay.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was great minus the bedroom not getting cool. Elevators were the worst. I got stuck in one with my twin 4 year old briefly, which thank god my husband heard me screaming and there was another guest there to help. The same guest that helped decided to risk it and got stuck again, tried telling housekeeping but they had ZERO idea what I was saying in English. My husband had to go tell them at the front desk what was going on. I can’t stay here again even though everyone was super friendly and it was a nice room. As someone who has a fear of elevators, didn’t bode well.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in early and the person helping us was so helpful and very nice. The resort smelled nice and was very clean in the lobby. We went to our room and it was updated and very nice and spacious. We had a balcony room and it overlooked the pool area. We enjoyed the pool and had drinks and lunch by the pool. The food and drinks were really good and they serve very big portions. My major complaint was the amount of people that were smoking weed!!! We smelled it several times while trying to enjoy the pool. There were several different rooms with balconies that we witnessed people smoking. There was a man that sat at the bar to order a drink and he was smoking weed right a the bar! It was so strong that it was gagging us. Luckily he left before we got our lunch. On the day we were checking out, I went out on our balcony to get our swimsuits to pack up and the smell of weed hit me in the face. It was so STRONG! I immediately closed our door and the smell had already made its way into our room and stunk up the room. I think it is ridiculous that the hotel allows this to happen! I liked the resort, but would not stay there again because of that. We are Disney Annual Passholders and visit Orlando quite regularly and was hoping this would be another resort we could add to our list of places to stay, but this one is not.
Stayed 1 night in May 2026
Verified review

8/10 Good

Dianira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estadía.
Stayed 2 nights in May 2026
Verified review

8/10 Good

David

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mary

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Rosmery

Stayed 1 night in May 2026

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