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Caribe Royale All-Suite Hotel & Convention Center

4.0 out of 5.0

Recent guest reviews

Stayed here every year for the past 5 years - they recently added parking gates that work very poorly. When the gates were operational they were inconvenient but ok, however on at least 3 occasions the gate key didn't work after several attempts had to push the button to get a parking ticket to raise the gate. Not sure of the necessity of the gate and would suggest getting rid of the gates

It was a great experience they just need to fix the refrigerator it froze all my food and drinks

Room works well for us we can put the kid in the separate room and the van watch their own TV.

This hotel is the best hotel I have ever stayed at!

We loved it. Had everything you need to have a quiet relaxing day and night . Minutes from so many things to do.

Got hit with additional expenses The room was smaller than I expected The sofa bed was terrible For some reason woke up with insects bits They forgot the trash one day

Hotel was close enough to all main attractions. Rooms larger than normal hotel rooms with an extra seating area with TV which is good if you have children. Hallway ceilings showed a little age in places but rooms and rest of resort were nice. Staff at poolside restaurant, the Loft bar inside and sushi bar were great!

We really liked everything. Close to Disney. Great pool and food choices. The only complaint we have is the internet is spotty. Overall great place.

Great hotel rooms always clean well worth the money will be back next year

The hotel is in the heart of all the theme parks and attractions! Although it is noticeably a hotel that has been around for a while, it is well kept and in good condition. It has plenty of amenities (a cafe, a good restaurant, a convenience store, an arcade etc.) Overall a great stay and a great experience. I don't give it a 5 rating simply becase some if the decor and furniture is dated

Big room well designed nice pool and clean Just i think they need more friendly staff on the lobby

wonderful close to everything the park airportand restaurants its only an 1 from the ocean.i do recommend this hotel

The lobby and front of the hotel looks nice, like a resort, but the rooms not that great. We rented the villa, a 2 bedroom suite with kitchen for our family of 5. The beds were great but there were some things that just needed renovating. The grounds were seriously unkept. There was a pool jacuzzi area for only villa guests yet everyone was in there. I know because I heard people talking about their standard room in the tower. They should've been in the main pool area but the gate was broken so everybody was walking in. The jacuzzi was broken so no jets worked. Next time we will stay at a Disney resort. That's my recommendation.

Hotel is beautiful. Pool is amazing. Hotel service to get a blanket was slow, but understood since the place is so big.

This has to be one of the best hotels I've ever stayed in. Not only is it beautiful but it is also very convenient for travelers. I would definitely recommend others to stay here. I hope to be back in the future!

The main areas of the hotel were very nice such as the main lobby and pool. They looked just like the pictures. However, the rooms were just average. The shower didn't work right, the room was a little on the small side. There was hardly any parking. We had to park so far away from our hotel room almost every night. They cleaned the rooms late in the afternoon which is usually when we were coming in to take a nap or go in the pool. So very inconvenient when you have a little one. Overall it wasn't bad, but not worth what we paid for.

My wife and I stayed at this hotel for a week near the end of may. The layout of this hotel from the outside in front very much does look like what I'd imagine a resort looks like. The lobby area is beautiful and smells nice with pleasant scented air being pumped in. The lobby is large enough to accommodate dozens of people checking in or out at once. This hotel also has a couple of restaurants, an indoor bar, and a 24 hour café. One of the best parts of about staying at this hotel is the magnificent pool area which features a very long curved pool with multiple depths and even has a water side. If you want to get snacks or drinks by the pool, the calypso bar is available poolside. The rooms are also very nice as this is an all suite hotel. The room we had was very clean and cozy. We had plenty of towels to use. The King suite has a jetted tub as well as a microwave and small refrigerator. The hotel was also fairly quiet outside of the occasional loud neighbors that didn't quiet their voices while walking in the hotel hall way.

Quiet atmosphere; not far to walk from room to anywhere you needed on hotel property (pool, convention center, front lobby, parking lot, etc.) Close to Disney.

My family had a wonderful vacation and we would absolutely return again. Everything was clean and wonderful. The only thing that left me annoyed was that the hotel chargers $19.95 per day as resort fee (plus tax), but yet charged me $5 to rent a basketball for my kids to use on their grounds. I just thought it was wrong. If I am paying a resort fee, they should include the rentals. I didn't mind purchasing a swim float, because that was my choice. But if you are going to have basketball courts, the balls should be included in the fee. Just a point to share.

Very nice hotel, rooms were ok but I expected more since it was costly. The carpets were not vacuumed, there was hair in the tub and the shower dripped all the time. $3.00 for the bottled water in the rooms, this should be complimentary. The lobby, pool, movie night and restaurants were very nice.

Room options

Suite, Non Smoking (Double Queen with Sofa Bed)

Queen 2 | Sleeps 6

Villa, 2 Bedrooms, Non Smoking (Sleeps up to 8)

Queen 2 | King 1 | Sleeps 8

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

King 1 | Sleeps 4

Guest reviews for Caribe Royale All-Suite Hotel & Convention Center

Everyone (89) Couples (41) Business (21) Family (257) Friends (12) Other (4)
4

parking gates stink

Everyone

Stayed here every year for the past 5 years - they recently added parking gates that work very poorly. When the gates were operational they were inconvenient but ok, however on at least 3 occasions the gate key didn't work after several attempts had to push the button to get a parking ticket to raise the gate. Not sure of the necessity of the gate and would suggest getting rid of the gates

By , from Boston on Aug 28, 2017

Review comment responded on Sep 8, 2017

Thank you for your feedback, Barry. We have not had any significant issues with the parking gates except for user error. We try to limit user error as much as possible. The gates are necessary to monitor that only paying guests are using our private property. We hope to have you back again in the future.

3

nice close to all the shopping centers

Everyone

It was a great experience they just need to fix the refrigerator it froze all my food and drinks

By , from Richmond VA on Aug 22, 2017

Review comment responded on Aug 24, 2017

Thank you for your feedback, Gerris! We apologize for the inconveniences you faced regarding your refrigerator. Next time you visit, please do not hesitate to dial "0" from your suite phone to request assistance should you have any more concerns. We hope during your next visit we can improve. Kind Regards, Caribe Royale Guest Relations

5

great for kids

Everyone

Room works well for us we can put the kid in the separate room and the van watch their own TV.

By on Aug 21, 2017

Review comment responded on Aug 23, 2017

Thank you for staying with us during your recent family vacation. We are glad that our one bedroom suite with a separate living room helped make your stay with us more comfortable. We look forward to seeing you again in the future! Best Regards, Caribe Royale Guest Relations

5

a graduation for the memories

Everyone

This hotel is the best hotel I have ever stayed at!

By , from Monroe, La on Aug 11, 2017

Review comment responded on Aug 16, 2017

We are glad to hear your feedback, Jeff! We look forward to your next visit to Orlando. Caribe Royale Guest Relations

5

awesome stay

Everyone

We loved it. Had everything you need to have a quiet relaxing day and night . Minutes from so many things to do.

By , from San Antonio ,Texas on Aug 5, 2017

Review comment responded on Aug 8, 2017

Jason, we appreciate you taking the time to review your stay with us. We are delighted to hear you overall had an excellent visit with us. We look forward to welcoming you back to Orlando again!

2

the location is good and the pool was buitifull

Everyone

Got hit with additional expenses The room was smaller than I expected The sofa bed was terrible For some reason woke up with insects bits They forgot the trash one day

By , from Room 1115 on Aug 2, 2017

Review comment responded on Aug 11, 2017

Juan, we apologize for the inconveniences you faced during your stay. We sincerely wish you had brought all of your concerns to the attention of our resort management team during your stay. Our resort management team is available 24/7 to address concerns and ensure all of our guests are enjoying their stay. We are passionate about our commitment to provide value and excellent service to our guests who visit us. What you described is not the typical experience out guests have staying with us, as most of our reviews can attest to. We wish you the best of luck in your future travels. Best Regards, Caribe Royale Guest Relations

4

nice hotel

Everyone

Hotel was close enough to all main attractions. Rooms larger than normal hotel rooms with an extra seating area with TV which is good if you have children. Hallway ceilings showed a little age in places but rooms and rest of resort were nice. Staff at poolside restaurant, the Loft bar inside and sushi bar were great!

By , from GA Georgia on Jul 24, 2017

Review comment responded on Aug 24, 2017

Thank you for staying with us, April. We are especially thrilled to hear your comments regarding our wonderful staff at some of our dining outlets. We look forward to welcoming you back for another great Orlando vacation. Best Regards, Caribe Royale Guest Relations

5

would stay here again.

Everyone

We really liked everything. Close to Disney. Great pool and food choices. The only complaint we have is the internet is spotty. Overall great place.

By , from Coralville, IA on Jul 9, 2017

5

great well hotel

Everyone

Great hotel rooms always clean well worth the money will be back next year

By on Jul 9, 2017

4

great location!

Everyone

The hotel is in the heart of all the theme parks and attractions! Although it is noticeably a hotel that has been around for a while, it is well kept and in good condition. It has plenty of amenities (a cafe, a good restaurant, a convenience store, an arcade etc.) Overall a great stay and a great experience. I don't give it a 5 rating simply becase some if the decor and furniture is dated

By , from Phoenix on Jul 8, 2017