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Best Western Airport Inn & Suites

2.5 out of 5.0

Recent guest reviews

Good value close to airport free shuttle service and parking

I was excited to see that the hotel was walking distance from the RedCoach Bus stop. What I did not like is that the staff wasn't as pleasant and the rooms needed a good cleaning. It seemed that I got a room all the way in the back because I was an Orbitz customer. I saw the lady face change when I handed her my I.D. to check me in. The hotel representative said that was not the case but it really did feel like it. I was glad check out the next morning because I felt uncomfortable. Will I ever stay at this hotel again? Probably not unless I was taking the RedCoach and needed a nearby hotel.

Nice hotel. Very close to the airport. Free breakfast was also a plus. I would stay again.

This hotel needs to replace the mattresses. I know that they tried to have an updated feel, but it is very sparse. And uncomfortable chairs, couch and the bed was beyond horrible. I had to sleep on the couch which was really a lovesear because the bed was so hard. There was a very wet and musky smell coming from the ac unit in the bedroom. I should have stayed at a different location and paid A little more for a much better hotel. Rip Off.

First impression was that the hotel could use a renovation. Lobby furniture showing the effects of age. That being said, hotel, including rooms were clean. The hotel is reasonably priced, close to the airport with free shuttle service, and fine for a short stay.

The hotel has recently been remodeled but not well. They basically put a bandaid over a outdated hotel, bathtub was rusty and drywall repairs from previous holes were plastered but not painted to match the rest of the wall. The pool was green and icky. The beds were super squeeky and the pillows were so hard that my whole family slept without one because it was hurting our necks. 4 out of the 5 staff we came in contact with were rude. I wouldn't stay again.

Gas station right across from hotel.Very close to the airport.Breakfast no different then any other hotel.Price was good.

This hotel is very close to the airport and provide airport pickup and drop off service free of charge. Call them when you have picked up the luggage and their shuttle will arrive within 5-10mins time. Normally they pickup at Bay 3 on B side of Orlando airport. They include breakfast for anyone staying in the hotel. And there is a Waffle house next store which open 24hours. Basically a very good value place to stay at.

Loved the ability to request an allergy free room.....no carpet or drapes.

best location, comfy room, free shuttle, but the price of room is high. I did not try breakfast because I have to catch the morning flight.the staff there is not so friendly.

Only stayed for less the 6 hours. Room was clean, check in easy. Close to the airport.

Clean and comfortable. Reasonably priced. Excellent free breakfast.

The best thing about this hotel was it's closeness to the airport. The facility was clean but clearly needs updating. Our room was adequate but had a stuffy, antiseptic smell. It was directly above the swimming pool which was noisy. We had to get up at 4:30 to catch our plane so I asked for another room. There were no other rooms available, but the clerk told the swimmers that the pool was closing at 9. I'm grateful for that. The mattress had a cover on it that must have been plastic for it creaked and crackled when we laid down on it. In addition, the tub spigot was coming loose from the wall. I wouldn't choose to stay here again.

I will never stay at a park hotel again. Within two days I had figured out the road system and driving was a breeze. We stayed at Disney resorts but, since we have no children, were unable to sleep nor enjoy the facilities due to screaming groups of children and teens who loved knocking on our door and running away, spilling food all over the eating areas and making the pools a scream fest. If I had known about Best Western I not only would have saved a fortune on daily rates, I would have enjoyed a quiet atmosphere, super friendly room managers, and the convenience to the airport. I am not aware if they have park shuttles but I am glad if they don't. Not everyone is in Orlando for the parks and this Best Western was perfect for a couple of house hunters who enjoyed the quiet and actually a really nice breakfast, too.

the room was decent, but outdated. the bathroom sink was the nicest part of the whole room. the tub was old and gross. housekeeping left one washcloth and one hand towel for 2 people to use. the PILLOWS were AWFUL! the most lumpy pillows i've ever seen. it was like sleeping on a rock wall, EVERY SINGLE PILLOW!!! The beds were very uncomfortable too. We had to go to another floor for ice because the machine wasn't working .

Just needed a hotel to stay in close to airport. Shower curtain rod was pulled out, could not keep water from draining on bathroom floor. Notified staff.

Basic Hotel, decent value. Would stay there again,

OK for one night stay as it's close to the airport. You'd pay too much if paying more than $100. Room was clean. Breakfast not "bountiful" as their sign read.

Good for quick trip to Airport Just needed to be near Airport nothing else

Very comfortable. Hotel staff is very friendly and speaks Spanish that was great.

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 5

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Airport Inn & Suites

Everyone (18) Business (46) Couples (90) Family (111) Friends (15) Other (30)
3

close to the airport free shuttle

Everyone

Good value close to airport free shuttle service and parking

By , from pa on Nov 8, 2017

3

close to the redcoach bus stop in orlando

Everyone

I was excited to see that the hotel was walking distance from the RedCoach Bus stop. What I did not like is that the staff wasn't as pleasant and the rooms needed a good cleaning. It seemed that I got a room all the way in the back because I was an Orbitz customer. I saw the lady face change when I handed her my I.D. to check me in. The hotel representative said that was not the case but it really did feel like it. I was glad check out the next morning because I felt uncomfortable. Will I ever stay at this hotel again? Probably not unless I was taking the RedCoach and needed a nearby hotel.

By on Oct 10, 2017

4

great location!

Everyone

Nice hotel. Very close to the airport. Free breakfast was also a plus. I would stay again.

By , from Dudley, Ma. on Oct 9, 2017

1

mattress nightmare

Everyone

This hotel needs to replace the mattresses. I know that they tried to have an updated feel, but it is very sparse. And uncomfortable chairs, couch and the bed was beyond horrible. I had to sleep on the couch which was really a lovesear because the bed was so hard. There was a very wet and musky smell coming from the ac unit in the bedroom. I should have stayed at a different location and paid A little more for a much better hotel. Rip Off.

By , from US on Jul 1, 2017

Review comment responded on Jul 5, 2017

Dear Sarah thank you for taking the time to write a review regarding your recent stay with us. I was sorry to learn that we failed to meet or exceed your expectations in other areas. Your satisfaction is extremely important to my self and the rest of our staff. Sincerely. Marlen Alonso Front Desk

3

best western orlando airport

Everyone

First impression was that the hotel could use a renovation. Lobby furniture showing the effects of age. That being said, hotel, including rooms were clean. The hotel is reasonably priced, close to the airport with free shuttle service, and fine for a short stay.

By , from B on Jun 25, 2017

2

wouldn't stay again

Everyone

The hotel has recently been remodeled but not well. They basically put a bandaid over a outdated hotel, bathtub was rusty and drywall repairs from previous holes were plastered but not painted to match the rest of the wall. The pool was green and icky. The beds were super squeeky and the pillows were so hard that my whole family slept without one because it was hurting our necks. 4 out of the 5 staff we came in contact with were rude. I wouldn't stay again.

By , from Washigton on May 2, 2017

Review comment responded on May 5, 2017

Sorry for hearing your experience at our facilities was not a satisfied one. Rest assured the comments you mentioned will be addressed asap. Please accept our sincere apologies for not exceed your expectations. We hope we can have another opportunity to serve you whenever your travels brings you to Orlando Airport Area. Sincerely,

4

nice hotel close to fox rental car.

Everyone

Gas station right across from hotel.Very close to the airport.Breakfast no different then any other hotel.Price was good.

By , from Buffalo NY on Mar 28, 2017

4

convenient place to stay for a late flight

Everyone

This hotel is very close to the airport and provide airport pickup and drop off service free of charge. Call them when you have picked up the luggage and their shuttle will arrive within 5-10mins time. Normally they pickup at Bay 3 on B side of Orlando airport. They include breakfast for anyone staying in the hotel. And there is a Waffle house next store which open 24hours. Basically a very good value place to stay at.

By , from Hong Kong on Mar 1, 2017

4

sneeze free room......

Everyone

Loved the ability to request an allergy free room.....no carpet or drapes.

By , from Ann Arbor, Mi on Feb 28, 2017

4

ms.

Families

best location, comfy room, free shuttle, but the price of room is high. I did not try breakfast because I have to catch the morning flight.the staff there is not so friendly.

By , from wilmington on Feb 15, 2017