Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
from $70
Best Western Airport Inn & Suites
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 307 reviews
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Recent guest reviews
This hotel needs to replace the mattresses. I know that they tried to have an updated feel, but it is very sparse. And uncomfortable chairs, couch and the bed was beyond horrible. I had to sleep on the couch which was really a lovesear because the bed was so hard. There was a very wet and musky smell coming from the ac unit in the bedroom. I should have stayed at a different location and paid A little more for a much better hotel. Rip Off.
First impression was that the hotel could use a renovation. Lobby furniture showing the effects of age. That being said, hotel, including rooms were clean. The hotel is reasonably priced, close to the airport with free shuttle service, and fine for a short stay.
The hotel has recently been remodeled but not well. They basically put a bandaid over a outdated hotel, bathtub was rusty and drywall repairs from previous holes were plastered but not painted to match the rest of the wall. The pool was green and icky. The beds were super squeeky and the pillows were so hard that my whole family slept without one because it was hurting our necks. 4 out of the 5 staff we came in contact with were rude. I wouldn't stay again.
Gas station right across from hotel.Very close to the airport.Breakfast no different then any other hotel.Price was good.
This hotel is very close to the airport and provide airport pickup and drop off service free of charge. Call them when you have picked up the luggage and their shuttle will arrive within 5-10mins time. Normally they pickup at Bay 3 on B side of Orlando airport. They include breakfast for anyone staying in the hotel. And there is a Waffle house next store which open 24hours. Basically a very good value place to stay at.
Loved the ability to request an allergy free room.....no carpet or drapes.
best location, comfy room, free shuttle, but the price of room is high. I did not try breakfast because I have to catch the morning flight.the staff there is not so friendly.
Only stayed for less the 6 hours. Room was clean, check in easy. Close to the airport.
Clean and comfortable. Reasonably priced. Excellent free breakfast.
The best thing about this hotel was it's closeness to the airport. The facility was clean but clearly needs updating. Our room was adequate but had a stuffy, antiseptic smell. It was directly above the swimming pool which was noisy. We had to get up at 4:30 to catch our plane so I asked for another room. There were no other rooms available, but the clerk told the swimmers that the pool was closing at 9. I'm grateful for that. The mattress had a cover on it that must have been plastic for it creaked and crackled when we laid down on it. In addition, the tub spigot was coming loose from the wall. I wouldn't choose to stay here again.
I will never stay at a park hotel again. Within two days I had figured out the road system and driving was a breeze. We stayed at Disney resorts but, since we have no children, were unable to sleep nor enjoy the facilities due to screaming groups of children and teens who loved knocking on our door and running away, spilling food all over the eating areas and making the pools a scream fest. If I had known about Best Western I not only would have saved a fortune on daily rates, I would have enjoyed a quiet atmosphere, super friendly room managers, and the convenience to the airport. I am not aware if they have park shuttles but I am glad if they don't. Not everyone is in Orlando for the parks and this Best Western was perfect for a couple of house hunters who enjoyed the quiet and actually a really nice breakfast, too.
the room was decent, but outdated. the bathroom sink was the nicest part of the whole room. the tub was old and gross. housekeeping left one washcloth and one hand towel for 2 people to use. the PILLOWS were AWFUL! the most lumpy pillows i've ever seen. it was like sleeping on a rock wall, EVERY SINGLE PILLOW!!! The beds were very uncomfortable too. We had to go to another floor for ice because the machine wasn't working .
Just needed a hotel to stay in close to airport. Shower curtain rod was pulled out, could not keep water from draining on bathroom floor. Notified staff.
Basic Hotel, decent value. Would stay there again,
OK for one night stay as it's close to the airport. You'd pay too much if paying more than $100. Room was clean. Breakfast not "bountiful" as their sign read.
Good for quick trip to Airport Just needed to be near Airport nothing else
Very comfortable. Hotel staff is very friendly and speaks Spanish that was great.
good hotel for the night, good rooms, good quality breakfast.
great hotel, nice stafff clean, and pacefool it was a greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat hotel......
A great hotel in a convenient location. Would definitely stay again.
Guest reviews for Best Western Airport Inn & Suites
mattress nightmare
Everyone
This hotel needs to replace the mattresses. I know that they tried to have an updated feel, but it is very sparse. And uncomfortable chairs, couch and the bed was beyond horrible. I had to sleep on the couch which was really a lovesear because the bed was so hard. There was a very wet and musky smell coming from the ac unit in the bedroom. I should have stayed at a different location and paid A little more for a much better hotel. Rip Off.
best western orlando airport
Everyone
First impression was that the hotel could use a renovation. Lobby furniture showing the effects of age. That being said, hotel, including rooms were clean. The hotel is reasonably priced, close to the airport with free shuttle service, and fine for a short stay.
wouldn't stay again
Everyone
The hotel has recently been remodeled but not well. They basically put a bandaid over a outdated hotel, bathtub was rusty and drywall repairs from previous holes were plastered but not painted to match the rest of the wall. The pool was green and icky. The beds were super squeeky and the pillows were so hard that my whole family slept without one because it was hurting our necks. 4 out of the 5 staff we came in contact with were rude. I wouldn't stay again.
Review comment
Juliana Usquiano responded on May 5, 2017
Sorry for hearing your experience at our facilities was not a satisfied one. Rest assured the comments you mentioned will be addressed asap. Please accept our sincere apologies for not exceed your expectations. We hope we can have another opportunity to serve you whenever your travels brings you to Orlando Airport Area. Sincerely,
nice hotel close to fox rental car.
Everyone
Gas station right across from hotel.Very close to the airport.Breakfast no different then any other hotel.Price was good.
convenient place to stay for a late flight
Everyone
This hotel is very close to the airport and provide airport pickup and drop off service free of charge. Call them when you have picked up the luggage and their shuttle will arrive within 5-10mins time. Normally they pickup at Bay 3 on B side of Orlando airport. They include breakfast for anyone staying in the hotel. And there is a Waffle house next store which open 24hours. Basically a very good value place to stay at.
sneeze free room......
Everyone
Loved the ability to request an allergy free room.....no carpet or drapes.
ms.
Families
best location, comfy room, free shuttle, but the price of room is high. I did not try breakfast because I have to catch the morning flight.the staff there is not so friendly.
Everyone
Only stayed for less the 6 hours. Room was clean, check in easy. Close to the airport.
nice hotel for the money.
Everyone
Clean and comfortable. Reasonably priced. Excellent free breakfast.
Review comment
Alex Front Desk Supervisor responded on Oct 14, 2016
Our goal is to satisfy all your needs, and we are very happy to hear that your expectations were met during your last stay at our hotel. Kind regards,
orlando best western not so good
Everyone
The best thing about this hotel was it's closeness to the airport. The facility was clean but clearly needs updating. Our room was adequate but had a stuffy, antiseptic smell. It was directly above the swimming pool which was noisy. We had to get up at 4:30 to catch our plane so I asked for another room. There were no other rooms available, but the clerk told the swimmers that the pool was closing at 9. I'm grateful for that. The mattress had a cover on it that must have been plastic for it creaked and crackled when we laid down on it. In addition, the tub spigot was coming loose from the wall. I wouldn't choose to stay here again.
Dear Sarah thank you for taking the time to write a review regarding your recent stay with us. I was sorry to learn that we failed to meet or exceed your expectations in other areas. Your satisfaction is extremely important to my self and the rest of our staff. Sincerely. Marlen Alonso Front Desk