Standard Room, 1 King Bed, Accessible, Non Smoking
from $76
Best Western Airport Inn & Suites
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 335 reviews
This hotel is most popular for:
Recent guest reviews
Room smelled stale . Refrigerator was too noisy. Windows were screwed in and could not be opened to get a whif of fresh air. Towels were clean. Staff was friendly and breakfast and coffee Ok
Tv reception bad. Beds uncomfortable, sink stopped up, shower faucet and toilet leaking. Card keys didn't work. Had to go back to the desk to fix. Not a great experience.
Great place for the price. The rooms are very nice. Location contains a few places to eat.
Hotel staff was very friendly and accommodating. Getting from the pool back into the hotel was a bit of a task, but was manageable.... Breakfast was good - 2nd day was biscuits and gravy - one of my favorites. The orange juice was great, but hey, this is Florida.
Great access to the beach. Complimentary breakfast was great to have.
We only stayed one night before a flight out in the morning. It is super close to the airport and rental cars. There are other attractions that are within close proximity. I would recommend this hotel.
Hotel is hard to access if you are driving west from the Orlando airport. It was hard to find in the evening considering their sign in front was not on!
Fast check in, friendly and helpful staff. Great location for Disney without being in the busy part.
Hotel is fine, clean and room comfortable. It is close to the airport. Complementary breakfast was ok.
This hotel was extremely convenient with regard to location to the airport, as well as having a full free breakfast 6:30-9:30am. The staff at breakfast were helpful and attentive. There were some late comers (not us!) and they allowed them to get food and sit down before they shut the lights out and cleaned up at 9:40. They checked on us twice to make sure everything was ok (in spanish). Luckily we speak enough to understand and respond. Our flight was delayed quite a bit and when I called to let them know we wouldn't get in until 4am, they said it would be fine and someone would be at the desk to check us in. They were, and gave us a late check out at 11:30. (Regular check out is 11am.) We asked in the morning if we could do 12 and they again said ok even they were fully booked and needed to clean the rooms. The room was clean and stocked. My only complaint was that the walls are super thin. The room next door might as well have been inside our room. It was that bad! We found this out when we heard "QUIET" after we were trying to get settled (and it didn't come from any of us. Oops! Then of course they were not kind to us in the morning when they were getting up and ready to leave. Loud talking, walking, zipping bags, blow drying their hair. Yes. We could hear all that. Other than the thin walls, I would recommend this hotel.
Things were ok but someone tried to open the door of our room after midnight which scared us. I guess the hotel staff got nothing to do with it.
Arrived in the evening and slept a few hours before catching a red eye after a long trip. Great value, could have enjoyed a few days there too based on how large the room was and how close it was to many major attractions in Orlando.
Great location to pick up other family members and drive to the coast (Titusville and Cape Canaveral. 10 minutes or less to the airport and the hotel does also have a van for airport pickup. Quiet even though it is next to a busy road. Waffle House next door. Staff were friendly, helpful and professional.
Had terrific complimentary breakfast every morning - all the usual things plus eggs, sausage, bacon, etc. Room was very clean and comfortable. Tv, internet workex good. Close to orange county convention center and orlando i tl airport. The staff at the desk was very nice. I needed change for tolls and they supplied a roll of quarters late one night and helped me with directions. Close to a lot of fast food and resturant chains. Room was quiet at night. Ac worked great and they supplied plenty of towells. I dont travel to orlando very often but i was very pleased with this hotel
only problem was tub/shower handle would not shut off completly
we stayed at this hotel because it was near the airport. It was convenient after coming in from the west coast. It was clean and comfortable and a good place to stay.
Very friendly staff. Great value hotel close to airport & Designer Mall.
very rude comments and snappy answers when asked questions
We stayed 5 nights we wandered to the breakfast in the morning on the second day it was open at 6:30 am... my husband has hypoglycemia and was feeling low so we wanted to go and get something early , there was a staff member sitting at the closest table and 8-10 other guests in the room, when my husband reached for a banana she yelled st him you do not touch it is not 6:30 there are others waiting too, I looked down at my phone clock and said really lady it is 6:27 and your going to police a banana?? We were so embarrassed and the people sitting around the room just stared at us , a bit ridiculous for 3 minutes . The next morning it was 6:24 and we were grabbing coffe before hand this day she had 8 chairs on there sides in front of the food , come on if you want to be so strick then put a door on the room don’t act like customers in your hotel are in your way
Bathroom sink clogged, called front desk he said maintance was gone. I brushed my teeth in the tub. Then my husband went down to front desk, he was given a plunger. My husband came back and worked with the plunger on the sink until we could use it. Neither of us slept with the noise from the air unit
Hotel highlights
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located 2.5 mi (4 km) from Florida Mall, Best Western Airport Inn & Suites is within a 15-minute drive of other popular attractions like Orange County Convention Center. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also close to Orlando Kart Center.
Dining
Start your day off right with a free full breakfast. Order from room service to satisfy your hunger without leaving your room.
Rooms
Best Western Airport Inn & Suites's 100 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.
Property features
At Best Western Airport Inn & Suites, guests enjoy features like an outdoor pool, a health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Best Western Airport Inn & Suites
Everyone
Room smelled stale . Refrigerator was too noisy. Windows were screwed in and could not be opened to get a whif of fresh air. Towels were clean. Staff was friendly and breakfast and coffee Ok
Everyone
Tv reception bad. Beds uncomfortable, sink stopped up, shower faucet and toilet leaking. Card keys didn't work. Had to go back to the desk to fix. Not a great experience.
Review comment
Marlen Alonso responded on May 13, 2018
Thank you for taking the time to write a review about your recent stay.While it is never pleasant to hear of a guest's disappointment, we can assure you that all of your concerns will be shared with our staff and management.We sincerely apologize for your experience. Sincerely
good place to stay over
Everyone
Great place for the price. The rooms are very nice. Location contains a few places to eat.
Review comment
Marlen Alonso responded on May 9, 2018
Thank you for taking the time to post your review.We strive to deliver a great guest experience. Sincerely.
good central location
Everyone
Hotel staff was very friendly and accommodating. Getting from the pool back into the hotel was a bit of a task, but was manageable.... Breakfast was good - 2nd day was biscuits and gravy - one of my favorites. The orange juice was great, but hey, this is Florida.
Review comment
Marlen Alonso responded on May 9, 2018
Thank you for taking the time to post your review.We strive to deliver a great guest experience. Sincerely.
orange beach stay
Everyone
Great access to the beach. Complimentary breakfast was great to have.
clean updated hotel in good location.
Everyone
We only stayed one night before a flight out in the morning. It is super close to the airport and rental cars. There are other attractions that are within close proximity. I would recommend this hotel.
orlando in april
Everyone
Hotel is hard to access if you are driving west from the Orlando airport. It was hard to find in the evening considering their sign in front was not on!
Review comment
Marlen Alonso responded on Apr 9, 2018
Thank you for taking the time to provide a review of your stay at Best Western Airport Inn & Suites. We Value all of our guests feedback, good or bad.As is it seems, it wasn't exactly a positive experience for you!We take the maintenance and cleanliness of our rooms the property very seriously,and to see a review like yours really dose upset us.We hope you give us another opportunity to earn your business in the future.Thank you have a good day. Sincerely, Admin
Everyone
Fast check in, friendly and helpful staff. Great location for Disney without being in the busy part.
Review comment
Juliana Usquiano responded on Apr 20, 2018
Dear Valued Guest, Thank you for your feedback! We are looking forward to serve at anytime you visit Orlando Airport Area Again! Best Regards, Juliana Usquiano General Manager
Everyone
Hotel is fine, clean and room comfortable. It is close to the airport. Complementary breakfast was ok.
Review comment
Juli U responded on Apr 4, 2018
Dear Valued Guest, We all appreciate your feedback! Come Visit us again on your next trip to Orlando! Regards, Juliana Usquiano General Manager
Everyone
This hotel was extremely convenient with regard to location to the airport, as well as having a full free breakfast 6:30-9:30am. The staff at breakfast were helpful and attentive. There were some late comers (not us!) and they allowed them to get food and sit down before they shut the lights out and cleaned up at 9:40. They checked on us twice to make sure everything was ok (in spanish). Luckily we speak enough to understand and respond. Our flight was delayed quite a bit and when I called to let them know we wouldn't get in until 4am, they said it would be fine and someone would be at the desk to check us in. They were, and gave us a late check out at 11:30. (Regular check out is 11am.) We asked in the morning if we could do 12 and they again said ok even they were fully booked and needed to clean the rooms. The room was clean and stocked. My only complaint was that the walls are super thin. The room next door might as well have been inside our room. It was that bad! We found this out when we heard "QUIET" after we were trying to get settled (and it didn't come from any of us. Oops! Then of course they were not kind to us in the morning when they were getting up and ready to leave. Loud talking, walking, zipping bags, blow drying their hair. Yes. We could hear all that. Other than the thin walls, I would recommend this hotel.
Thank you for taking the time to write a review about your recent stay.While it is never pleasant to hear of a guest's disappointment, we can assure you that all of your concerns will be shared with our staff and management.We sincerely apologize for your experience.