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Best Western Airport Inn & Suites

2.5 out of 5.0

Recent guest reviews

Great location to pick up other family members and drive to the coast (Titusville and Cape Canaveral. 10 minutes or less to the airport and the hotel does also have a van for airport pickup. Quiet even though it is next to a busy road. Waffle House next door. Staff were friendly, helpful and professional.

Had terrific complimentary breakfast every morning - all the usual things plus eggs, sausage, bacon, etc. Room was very clean and comfortable. Tv, internet workex good. Close to orange county convention center and orlando i tl airport. The staff at the desk was very nice. I needed change for tolls and they supplied a roll of quarters late one night and helped me with directions. Close to a lot of fast food and resturant chains. Room was quiet at night. Ac worked great and they supplied plenty of towells. I dont travel to orlando very often but i was very pleased with this hotel

only problem was tub/shower handle would not shut off completly

we stayed at this hotel because it was near the airport. It was convenient after coming in from the west coast. It was clean and comfortable and a good place to stay.

Very friendly staff. Great value hotel close to airport & Designer Mall.

very rude comments and snappy answers when asked questions

We stayed 5 nights we wandered to the breakfast in the morning on the second day it was open at 6:30 am... my husband has hypoglycemia and was feeling low so we wanted to go and get something early , there was a staff member sitting at the closest table and 8-10 other guests in the room, when my husband reached for a banana she yelled st him you do not touch it is not 6:30 there are others waiting too, I looked down at my phone clock and said really lady it is 6:27 and your going to police a banana?? We were so embarrassed and the people sitting around the room just stared at us , a bit ridiculous for 3 minutes . The next morning it was 6:24 and we were grabbing coffe before hand this day she had 8 chairs on there sides in front of the food , come on if you want to be so strick then put a door on the room don’t act like customers in your hotel are in your way

Bathroom sink clogged, called front desk he said maintance was gone. I brushed my teeth in the tub. Then my husband went down to front desk, he was given a plunger. My husband came back and worked with the plunger on the sink until we could use it. Neither of us slept with the noise from the air unit

El hotel se encuentra en una ubicación cerca del aeropuerto y como a media hora Sea World y de la International Drive.

BW Airport Inn & Suites is not at the airport. I parked intending to take the shuttle to the Airport Inn only to find driver had no idea where it was; that it was close to 20 miles away. Had to shuttle via parking lot shuttle then find the BW shuttle site; it took almost an hour for it to arrive and I missed a dinner date with friends.

The room offered exactly the amount of space that we needed. The breakfast was just ok. But it saved us a tab from the waffle house. It's very close to the airport and they offer free shuttle service that seems to be a plus. We didn't need it but it was nice to know it was an option for future visits. The pool is small, it goes from 3ft to 5ft. Felt overall that it could have been priced better...but it gave us what we needed for under $150.

This hotel is not worth the lower price. I called the day before and was told I could check in early and they would hold my luggage. Arrived at noon and was told, no to the above. As I was checking in, the manager wanted a credit card. I had already paid so I asked him why. He then told me in case of damages, then made a comment as to why people always asked that. If you had said I need a credit card in case of damages then I won't have asked you why. Three additional words would have helped. He was very brisk. The beds were rock hard and difficult to sleep in. Check out was easy, however, the shuttle service, AA Access Transport, that they use is very unreliable. Requested a 11:30 pickup, didn't arrive until 12:00 and then instead went to the airport to pick up more people instead of directly going to cruise ship.

I came in late at night and despite the late check in, the process was super easy.

Good value close to airport free shuttle service and parking

I was excited to see that the hotel was walking distance from the RedCoach Bus stop. What I did not like is that the staff wasn't as pleasant and the rooms needed a good cleaning. It seemed that I got a room all the way in the back because I was an Orbitz customer. I saw the lady face change when I handed her my I.D. to check me in. The hotel representative said that was not the case but it really did feel like it. I was glad check out the next morning because I felt uncomfortable. Will I ever stay at this hotel again? Probably not unless I was taking the RedCoach and needed a nearby hotel.

Nice hotel. Very close to the airport. Free breakfast was also a plus. I would stay again.

This hotel needs to replace the mattresses. I know that they tried to have an updated feel, but it is very sparse. And uncomfortable chairs, couch and the bed was beyond horrible. I had to sleep on the couch which was really a lovesear because the bed was so hard. There was a very wet and musky smell coming from the ac unit in the bedroom. I should have stayed at a different location and paid A little more for a much better hotel. Rip Off.

First impression was that the hotel could use a renovation. Lobby furniture showing the effects of age. That being said, hotel, including rooms were clean. The hotel is reasonably priced, close to the airport with free shuttle service, and fine for a short stay.

The hotel has recently been remodeled but not well. They basically put a bandaid over a outdated hotel, bathtub was rusty and drywall repairs from previous holes were plastered but not painted to match the rest of the wall. The pool was green and icky. The beds were super squeeky and the pillows were so hard that my whole family slept without one because it was hurting our necks. 4 out of the 5 staff we came in contact with were rude. I wouldn't stay again.

Gas station right across from hotel.Very close to the airport.Breakfast no different then any other hotel.Price was good.

8101 Aircenter Ct Orlando FL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Airport Inn & Suites places you within a few miles (5 km) of Florida Mall and Lake Conway. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also close to Orlando Kart Center.


Dining

Free full breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.


Rooms

Best Western Airport Inn & Suites's 100 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.


Property features

At Best Western Airport Inn & Suites, guests enjoy features like an outdoor pool, a health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 5

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Airport Inn & Suites

Everyone (31) Business (46) Couples (90) Family (111) Friends (15) Other (30)
5

great location.

Everyone

Great location to pick up other family members and drive to the coast (Titusville and Cape Canaveral. 10 minutes or less to the airport and the hotel does also have a van for airport pickup. Quiet even though it is next to a busy road. Waffle House next door. Staff were friendly, helpful and professional.

By on Feb 11, 2018

5

great for business travel

Everyone

Had terrific complimentary breakfast every morning - all the usual things plus eggs, sausage, bacon, etc. Room was very clean and comfortable. Tv, internet workex good. Close to orange county convention center and orlando i tl airport. The staff at the desk was very nice. I needed change for tolls and they supplied a roll of quarters late one night and helped me with directions. Close to a lot of fast food and resturant chains. Room was quiet at night. Ac worked great and they supplied plenty of towells. I dont travel to orlando very often but i was very pleased with this hotel

By , from philadelphia on Feb 9, 2018

3

breakfast was good, eggs,large saugages, yogurt

Everyone

only problem was tub/shower handle would not shut off completly

By , from mesa, az on Jan 31, 2018

4
Everyone

we stayed at this hotel because it was near the airport. It was convenient after coming in from the west coast. It was clean and comfortable and a good place to stay.

By on Jan 30, 2018

5

great value hotel close to airport & designer mall

Everyone

Very friendly staff. Great value hotel close to airport & Designer Mall.

By , from UK on Jan 29, 2018

3

rude desk person ..pablo

Everyone

very rude comments and snappy answers when asked questions

By , from new york on Jan 29, 2018

4

rude breakfast staff

Everyone

We stayed 5 nights we wandered to the breakfast in the morning on the second day it was open at 6:30 am... my husband has hypoglycemia and was feeling low so we wanted to go and get something early , there was a staff member sitting at the closest table and 8-10 other guests in the room, when my husband reached for a banana she yelled st him you do not touch it is not 6:30 there are others waiting too, I looked down at my phone clock and said really lady it is 6:27 and your going to police a banana?? We were so embarrassed and the people sitting around the room just stared at us , a bit ridiculous for 3 minutes . The next morning it was 6:24 and we were grabbing coffe before hand this day she had 8 chairs on there sides in front of the food , come on if you want to be so strick then put a door on the room don’t act like customers in your hotel are in your way

By , from usa on Jan 26, 2018

3

one night stay

Everyone

Bathroom sink clogged, called front desk he said maintance was gone. I brushed my teeth in the tub. Then my husband went down to front desk, he was given a plunger. My husband came back and worked with the plunger on the sink until we could use it. Neither of us slept with the noise from the air unit

By on Jan 12, 2018

2

description on orbitz site is misleading.

Everyone

BW Airport Inn & Suites is not at the airport. I parked intending to take the shuttle to the Airport Inn only to find driver had no idea where it was; that it was close to 20 miles away. Had to shuttle via parking lot shuttle then find the BW shuttle site; it took almost an hour for it to arrive and I missed a dinner date with friends.

By on Dec 28, 2017

4

great room for our family

Everyone

The room offered exactly the amount of space that we needed. The breakfast was just ok. But it saved us a tab from the waffle house. It's very close to the airport and they offer free shuttle service that seems to be a plus. We didn't need it but it was nice to know it was an option for future visits. The pool is small, it goes from 3ft to 5ft. Felt overall that it could have been priced better...but it gave us what we needed for under $150.

By on Dec 5, 2017