House keeping never came.
Una buena ubicación porque está cerca de lo que yo necesitaba y además cerca de los restaurantes y tiendas ☺️
AMAZING front desk staff. 10/10. Property was clean, rooms were nice, but the best part were the 2 gentlemen at the front desk. Orbitz messed my booking up and the 2 gentlemen at the desk went above and beyond for me.
The pictures look NOTHING like the actual hotel. It is completely outdated and I would not say it’s even clean. A Red Roof Inn would be more updated and clean than this hotel. I felt completely unsafe in the area outside the hotel and even in the hotel. There were no amenities what so ever. The front desk staff was really nice, but that was the only plus side to this hotel. Would NEVER stay at this hotel ever again.
The employee had such an upbeat personality even though their computers were down. Unfortunately, I don’t remember his name though.
Room was fair. The hotel looked nothing like the pictures. The pictures looked updated and retro. This place was not updated, lamps didn’t have USB ports some hotels have. Bathroom was extremely tiny. Door was about half inch from toilet but hotel was clean and staff was friendly. They offered a basic breakfast of bagels and muffins.
I asked for towels they didn’t have extras we were told to wash them in the laundry room
Older property, they are trying. Housekeeping needs some help.
Employees were exceptional, nice and very helping
The guy at the front desk, Dan, was very helpful gave us good instructions of where to go.
I liked the location. I didn't like that my reservation was for 2 adults and kids and they only provided with 2 towels only. We had a late check in and didn't had enough towels for everyone
The man working the desk was great super helpful and friendly
The staff was nice checking in. The shower had a slow drain and the water sat for a while before it would go out. That would be my only real complaint.
They no longer have a shuttle. It took me 2hours to get an uber ride for an 8min drive. Checked in and was given a dirty room and had to go back downstairs at 1230am to get another room with no basic apology. breakfast was gross and they have front desk working breakfast and pool duty so they are stretched thin with no time to clean the dinning area during use. Every table had crumbs and food spilled. It was bad... rooms are old. not one USB port. TV remote didn't work and had maintenance, though friendly, take 40min to find another remote. Bath fan makes this banging metal sound when OFF all night long. had to close the bathroom door to sleep. 5th floor has no water pressure in shower AND toilet. You have to flush 2-3times because of this. one gross bottle of sanitizer in the building. Not the place you want to stay during a pandemic. Bed was comfortable. I would never ever stay here again. Im ending my best western rewards account.
The first floor lobby area was clean. Once you got in the elevator bit should have been a red flag. It stunk of wetness and water damage. We had a room on the third floor, and it was just as strong of an odor. The room was decent but we couldn’t get past the smell. We know that Florida is humid, but this hotel was somewhat dated. The location to airport was great.
Excellent value for money. Staff really good. Room was good but was musty, maybe due to pandemic lack of utilization.
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Located 2.5 mi (4 km) from Florida Mall, Best Western Airport Inn & Suites is within a 10-minute drive of other popular attractions like Orlando Regional Medical Center. This 100-room hotel has free self parking, a fitness center, and a 24-hour business center.
Savor a meal from the comfort of your room with room service.
The 100 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Best Western Airport Inn & Suites, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.
House keeping never came.
Una buena ubicación porque está cerca de lo que yo necesitaba y además cerca de los restaurantes y tiendas ☺️
Thank you for staying with us.
AMAZING front desk staff. 10/10. Property was clean, rooms were nice, but the best part were the 2 gentlemen at the front desk. Orbitz messed my booking up and the 2 gentlemen at the desk went above and beyond for me.
Thank you for staying with us. Your business is very important to us.
The pictures look NOTHING like the actual hotel. It is completely outdated and I would not say it’s even clean. A Red Roof Inn would be more updated and clean than this hotel. I felt completely unsafe in the area outside the hotel and even in the hotel. There were no amenities what so ever. The front desk staff was really nice, but that was the only plus side to this hotel. Would NEVER stay at this hotel ever again.
Thank you for staying with us. Your business is very important to us.
Thank you for staying with us.
The employee had such an upbeat personality even though their computers were down. Unfortunately, I don’t remember his name though.
Thank you for staying with us.
Room was fair. The hotel looked nothing like the pictures. The pictures looked updated and retro. This place was not updated, lamps didn’t have USB ports some hotels have. Bathroom was extremely tiny. Door was about half inch from toilet but hotel was clean and staff was friendly. They offered a basic breakfast of bagels and muffins.
Thank you for staying with us.
I asked for towels they didn’t have extras we were told to wash them in the laundry room
Thank you for staying with us.
Older property, they are trying. Housekeeping needs some help.
Thank you for staying with us.
Thank you for your feedback.
Thank you for staying with us. We service our stay overs by request. Due to Covid 19 Social distance.