Broken toilet and tv and they wouldn’t move our room.
Not a thing. Hotel was not well kept, and the people of the hotel were very in professional
I loved it bet comfortable but theonly thing i didn't like was that theydont have microwaves on therooms
Out dated facilities, very dark ages. Limited staff but thats because of covid19. Unclean areas.
It is very old and outdated, It leaked in the hallway, no reception present at arrival, no way its worth that much money for a stay. Breakfast is very poor. Bed bugs !! Really annoying and itches like hell. I deel filthy, we had two rooms same result. Never go there again.
Location was good. The property had no storage to store your luggage, before and after check in or check out. Some staff was helpful , others were just unhelpful. A fresh approach to customer service and guest satisfaction should be considered.
the property was clean overall. the pool looked good if I had time but this was a working business trip.
Nice and clean... it's an old property, but they have managed to maintain it clean enough!
Friendly staff. Public areas well decorated and clean. Poll appeared inviting although there wasn't time to enjoy it. Stayed one night in advance of a charity bicycle ride to Key West from UM. The room was fairly well appointed. Bed comfortable. However. on arrival, the room/carpeting was damp. I had been raining all day. There was no hot water for a shower in the morning even after letting it run for 10 min. Hot water is essential.
The property was not clean and had a terrible smell and they decided to shut the water off for maintenance for a few hours one day. Terrible experience.
I have never stayed in a hotel where the sheets were not changed daily! I had a very specific reason why I had to come to Florida, my wife had to have surgery and there was no way I was having her sleep in sheets that were not changed every day for fear of her getting an infection after surgery. There was an older lingered throughout the room, I had to purchase our own air fresheners to plug into the electricity to make the room smell better. The appearance of the room was very very misleading from what was found online when we were booking this reservation. I’m sorry to say I would not recommend this venue to anybody. Upon our arrival we were put on the third floor in the room that had a leaky air conditioner and it was very unsatisfactory! Will move to the fourth floor to another room which was slightly better but not by much. Choice hotels would really need to step up their game and update this hotel or at least be honest online about what the rooms look like and not have a guest be surprised and shocked upon entering the room when checking in. I do have to give kudos though to The General Manager Diego, who at least tried his best to accommodate my requests about the bed sheets.
Staff did not greet me when I first arrived also stood in line for 43 minutes waiting to be assisted during that time I was not told that someone would be with me shortly only staff members complaining about the fact they were scheduled to be off 30 minutes ago. Finally got to my room & there are no light bulbs in the lamps so the only light we had was from the bathroom smh
I was rudely dealt with by the rep who insisted i have to cancel my reservation bcz i didnt have a chip card ...the sam e card was used to prepay for my stay ...imagine being told sorry maam we cant check u in bcz u dont haveto a chip card like obviously you do not care about persons from countries that do not have chip cards? Thanks to orbitz i was able to not sleep at the curb
Someone get trough my room took my laptop, and my purse 👜 with everything on it they used my debit and credit card 💳. No one say nothing. Until I’m coming back where I used to live. Please if you read this message do not go there very dangerous. Thank you 🙏
Smeel bad, threre is not microwawe inside the room
Located in South Miami within 2 miles (3 km) of University of Miami, Rodeway Inn South Miami Coral Gables is within a few miles (5 km) of other popular sights such as Dadeland Mall. This 117-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.
The 117 rooms have an array of amenities, including refrigerators, free local calls, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
Guests of Rodeway Inn South Miami Coral Gables enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Self parking is available for USD 8.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this adults-only hotel include a computer station, express check-out, and free newspapers.
Broken toilet and tv and they wouldn’t move our room.
Not a thing. Hotel was not well kept, and the people of the hotel were very in professional
I loved it bet comfortable but theonly thing i didn't like was that theydont have microwaves on therooms
Out dated facilities, very dark ages. Limited staff but thats because of covid19. Unclean areas.
We have stopped taking reservations, and are only accepting walk-ins in order to clean the hotel for COVID19.
Thank you! Hopefully your next stay is 5 out of 5 stars because we greatly value our guests, and we are improving everyday!
It is very old and outdated, It leaked in the hallway, no reception present at arrival, no way its worth that much money for a stay. Breakfast is very poor. Bed bugs !! Really annoying and itches like hell. I deel filthy, we had two rooms same result. Never go there again.
I am so sorry you had that experience! We were definitely understaffed at that time, and we have hired more employees for front desk, housekeeping and maintenance. Thank you for your feedback!
Location was good. The property had no storage to store your luggage, before and after check in or check out. Some staff was helpful , others were just unhelpful. A fresh approach to customer service and guest satisfaction should be considered.
the property was clean overall. the pool looked good if I had time but this was a working business trip.
Yes, that is true - we do not have microwaves in the rooms. We only have a microwave available 24/7 for all guests in the breakfast area. Thank you for your feedback.