I liked nothing about this hotel. Myself and my boyfriend was racially profile. And the bathroom was very dirty and the tub filled up with water and we could not shower until the next day because they told us there’s nothing they could do about it. We had to find other ways of showing. We where like the only black couple there and was disrespected. Poor staffing and when we check in sheets and pillow case was dirty and floor had someone fake nails on the floor that did not belong to me. I will never go back there!! All there sheets and pillows cases and comforters are very nasty with spots and stains...we literally spend most of our time outside with friends and family and In the car we rent..never again!! I had to dispute my money back with my bank!! And I will definitely get in touch with the CDC department. This is Spanish/white people hotel..THERES no accommodation for black people!!
Hi first I would like to say that hotel room balcony was dirty the sink in the bathroom was cracked.
Hotel is close to airport and not far from cruise port.Hotel has restaurant and bar. Staff is nice and rooms are clean. Pool is nice . If I give a great review I won’t be able to get a room in the future
I liked the proximity to the airport. The pool was clean but I didn't use it. I didn't like almost everything else. The airport shuttle is easy to use to go to the airport but to go in the other direction, good luck finding it or counting on it taking a consistent path/time through the airport. The elevators are insanely slow and I didn't see a set of stairs available. Most of the reception staff are lost or rude. I showed up and they gave me the wrong room type even though I called ahead for late night arrival. They fixed it the next day. The only exception my reception complaints was Maria. She was helpful when the others were not. This place is ok for a one night stay but if you're going to be there multiple nights, I would not recommend.
Close to airport but amenities were severely lacking.
I do not, and I repeat DO NOT like to complain, but this place was like a bad book with a great cover. You walk in and the lobby is pretty and there are two elevators, one of which is broken, but no one has cared to put a sign on it to state that. When we get into our room, there is no where to put our clothes or our suitcases except on the floor. There was no dresser or anything with drawers except the nightstands. There wasn't so much as a luggage rack to set one suitcase on. There was no where to sit in this big empty room except then one desk chair or on the bed. The king size bed with 2 standard sized pillows on it. Then when we turned on the tv, it didn't work either. It said it had no connection. We would have asked for another room, but the line we had to wait in with our luggage to getnto the 6th floor was pretty long, not to mention we had been told earlier they had been all booked up. Anyway the sheets were clean, (I think), but the bathroom had dried pee spatter on the wall next to the toilet as well as a piece of toilet paper left on the floor next to the toilet with a drop of blood on it. Disgusting! I would never recommend this place to anyone. The housekeeping staff was rude and tried to walk right in our room after we had asked for more time to check out. No one had told them so they were snotty to me and told me I was wrong that check out was at 12. Regardless they didn't apologize for the interruption and said "fine" when I told them what time.
Patio door didn't lock in our room otherwise a decent place
Nice property but won’t stay there again. Beds were not that comfy and TVs were small
Good value for Miami, very close to airport therefore very noisy
We enjoyed our stay and enjoyed thr restaurant right next door.
The hotel staff was terrible I always had to ask for more towels, stayed there 3 nights they only changed sheets once’s and didn’t provide breakfast
It was ok,cleaned and old needs updating. There was mold on the ceiling in the bathroom. The pipes,made,noise all night
A microwave in the lobby at least for tenants to warm food
Didn't like the price of the breakfast buffet. It was too expensive for sausage, eggs and potatoes
I didn't like getting stuck in the elevator. I was stuck for about 10 minutes before it finally shuddered and then started moving.
Watch out for the little expenives,What i thought was a continual breakfast costs $16 the shuttle from the airport took over an hour. Food at the restaurant was expensive and not the greatest.
Close to the airport and near lots of other things to do
Located in Flagami within a short stroll of Magic City Casino, Regency Miami Airport is within a 10-minute drive Miami International Mall. This 3.5-star hotel welcomes guests with 174 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Continental breakfast is offered for a fee each morning from 6 AM to 9 AM.
Regency Miami Airport's 174 soundproofed rooms provide balconies, free newspapers, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and desks.
At Regency Miami Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.
I liked nothing about this hotel. Myself and my boyfriend was racially profile. And the bathroom was very dirty and the tub filled up with water and we could not shower until the next day because they told us there’s nothing they could do about it. We had to find other ways of showing. We where like the only black couple there and was disrespected. Poor staffing and when we check in sheets and pillow case was dirty and floor had someone fake nails on the floor that did not belong to me. I will never go back there!! All there sheets and pillows cases and comforters are very nasty with spots and stains...we literally spend most of our time outside with friends and family and In the car we rent..never again!! I had to dispute my money back with my bank!! And I will definitely get in touch with the CDC department. This is Spanish/white people hotel..THERES no accommodation for black people!!
Hi first I would like to say that hotel room balcony was dirty the sink in the bathroom was cracked.
Hotel is close to airport and not far from cruise port.Hotel has restaurant and bar. Staff is nice and rooms are clean. Pool is nice . If I give a great review I won’t be able to get a room in the future
I liked the proximity to the airport. The pool was clean but I didn't use it. I didn't like almost everything else. The airport shuttle is easy to use to go to the airport but to go in the other direction, good luck finding it or counting on it taking a consistent path/time through the airport. The elevators are insanely slow and I didn't see a set of stairs available. Most of the reception staff are lost or rude. I showed up and they gave me the wrong room type even though I called ahead for late night arrival. They fixed it the next day. The only exception my reception complaints was Maria. She was helpful when the others were not. This place is ok for a one night stay but if you're going to be there multiple nights, I would not recommend.
Valued Guest, Thank you for taking the time to comment on your experience with us. Our guest's feedback is very important to us. We are sorry to read that your experience was less than desirable and how the staff was not equipped to help you. We would love to discuss your experience in further detail. Please reach out to us directly to discuss it with a supervisor. Thank you
Close to airport but amenities were severely lacking.
I do not, and I repeat DO NOT like to complain, but this place was like a bad book with a great cover. You walk in and the lobby is pretty and there are two elevators, one of which is broken, but no one has cared to put a sign on it to state that. When we get into our room, there is no where to put our clothes or our suitcases except on the floor. There was no dresser or anything with drawers except the nightstands. There wasn't so much as a luggage rack to set one suitcase on. There was no where to sit in this big empty room except then one desk chair or on the bed. The king size bed with 2 standard sized pillows on it. Then when we turned on the tv, it didn't work either. It said it had no connection. We would have asked for another room, but the line we had to wait in with our luggage to getnto the 6th floor was pretty long, not to mention we had been told earlier they had been all booked up. Anyway the sheets were clean, (I think), but the bathroom had dried pee spatter on the wall next to the toilet as well as a piece of toilet paper left on the floor next to the toilet with a drop of blood on it. Disgusting! I would never recommend this place to anyone. The housekeeping staff was rude and tried to walk right in our room after we had asked for more time to check out. No one had told them so they were snotty to me and told me I was wrong that check out was at 12. Regardless they didn't apologize for the interruption and said "fine" when I told them what time.
Dear guest, Thank you for taking the time to write about your experience with us. Guest's feedback is very valuable to us. We are shocked to read that your experience with us was less than perfect. We would love the opportunity to discuss your experience in further detail. Please contact us via email or phone at any time. Thank you.
Good Morning, Thank you for the feedback. We appreciate your stay here with us, hope to see you again soon! Best Regards
Patio door didn't lock in our room otherwise a decent place
Nice property but won’t stay there again. Beds were not that comfy and TVs were small
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know .