It was not as advertised….the rooms did not look like the pictures, it didn’t look clean, stains on the sheets, toilet was dirty, just disgusting. We had arrived late to the hotel around midnight I think, I went to the front desk and the gentleman named Tony was so helpful, he genuinely apologized and showed me 4 other rooms, which we decided on one of those rooms, because again we didn’t have any where to go at that time of night…next day, Miami was hottt, I looked around the room for the thermostat to turn on the air conditioner, there was NOT a thermostat in the room so I called the front desk in the afternoon (it was NOT Tony I spoke to unfortunately) to ask them to please turn on the air because it was hot and sweating bullets, the man tells me they can’t turn on the air until it reaches a certain temp outside in Miami, LIKE WHAT!!!! it’s HOT outside, this Miami …so we sweated profusely for 4 days…. When we checked out it was like 3am, Tony was at the desk and asks me am I ok because sweat was just pouring down, I explained what I was told by the other guy, and Tony was so appalled and apologetic of that situation and said he would speak to management. I will say Tony (overnight front desk clerk) definitely went above and beyond to accommodate us, I truly appreciate all the help he offered. He made our stay in Miami a little better and I appreciate him.