Convenient for Coral Gables. Windows were old and not sound proof or even sound dampening. Toilet was old and would not flush properly even after a couple of calls to maintenance. Lounge has very limited hours. Pool area nice, but could be beautified.
I would always recommend this hotel.
Wouldn't stay in this hotel again.
Didn't like that in the shower, the hot water was more "warm" water and the water pressure was bad.
Good locations
Awful welcome
Room was extremely late and we were never notified. Check-in time is at 3pm. We arrived around 6pm and the room was not ready until after 7pm.
Mediocre at best , lacks many amenities
The property is outdated and the room was not super clean (stains in the sofa, carpet...). Staff is nice and friendly. The area and surrounding is nice with lot of restaurant.
Great service and cleanliness.
Pool was dirty. Leaves and debris on the bottom. Room smelled smoke then an air freshener to cover the smoke smell. Yellow stains on the cieling and windows were dirty. First room shower was brkmen
The staff was amazing. Very nice and patient. The bad things was that the lighting in the room isn’t bright enough and the bathroom is very small. Other then that I enjoy my stay
I liked the location, but did not like the service
The property is fine unless you want to wait 4 1/2 hours for your room) I’ll give them the additional two on top of that since we were there at 1 when check in is at 3. We didn’t get into our room, school group with 5 kids, until 7:30 at night after traveling (flying) all morning. Apparently, if u stay and bug the hotel staff you will get your room quicker. We just left them alone and would go run errands. I will say staff was friendly even with everyone else hounding the. When we got back at 7:00 still neither of our double rooms were ready. We were at the top of the list, saw it with my own eyes, so how can not one double room have become cleaned and available. Were offered no compensation.So will the hotel is nice I’ll choose elsewhere next time. Sad, because I am pretty loyal to Mariott!
I found fingernail clippings on the floor next to the bed! Also found an earphone on the floor. Cleaning at this hotel is highly questionable!
Friendly staff, clean rooms and walking distance to many restaurants.
Located in Coral Gables Section within a short walk of Miracle Mile, Courtyard Miami in Coral Gables by Marriott is within a mile (2 km) of other popular sights such as Venetian Pool. This hotel has 168 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available once per stay.
Guests of Courtyard Miami in Coral Gables by Marriott have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 20.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Convenient for Coral Gables. Windows were old and not sound proof or even sound dampening. Toilet was old and would not flush properly even after a couple of calls to maintenance. Lounge has very limited hours. Pool area nice, but could be beautified.
I would always recommend this hotel.
Dear Ernesto, Thank you for choosing Courtyard Miami Coral Gables and sharing your feedback. We are glad to know that you enjoyed most aspects of your stay. Your recommendation means a lot to us, and we look forward to welcoming you whenever your travels bring you back to Miami.Sincerely,Aida Martinez General Manager
Wouldn't stay in this hotel again.
Dear Erika, Thank you for choosing our hotel for your stay. We were disheartened to see your rating and sincerely apologize for not living up to your expectations. We value your business and hope to have another chance to prove that we are committed to providing an excellent experience.Sincerely,Aida Martinez General Manager
Didn't like that in the shower, the hot water was more "warm" water and the water pressure was bad.
Dear Justin, Thank you for choosing to stay with us. We sincerely apologize for the challenges you faced due to the lack of hot water and the needed pressure of the shower. We certainly understand your frustration and appreciate your patience in this matter. We have addressed this with our maintenance staff to ensure this is fixed immediately. We hope you will allow us another opportunity to serve you better.Sincerely,Aida Martinez General Manager
Good locations
Dear Eliezer, Thank you for your delightful review of our hotel. Your kind remarks about our location are greatly appreciated. Thank you for choosing Courtyard Miami Coral Gables, and we hope you are already planning another visit our way.Sincerely,Aida Martinez General Manager
Dear Nataliya, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at Courtyard Miami Coral Gables look forward to your next visit. Sincerely,Aida Martinez,General Manager
Dear John,Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Sincerely,Aida Martinez General Manager
Awful welcome
Dear Joseph, thank you for staying with us and for sharing your review. We were disappointed to read about the service problems you experienced on your arrival. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. We hope that this did not impact the rest of your stay and that you will give us another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Aida Martinez, General Manager
Room was extremely late and we were never notified. Check-in time is at 3pm. We arrived around 6pm and the room was not ready until after 7pm.
Dear Marjorie, thank you for evaluating your recent stay with us. Timely and impeccable service is a must; therefore, we are very sorry for the delay in getting your accommodations ready for your arrival. We have addressed this matter with the Front Office team, and we will address this appropriately. We hope the remainder of your stay made up for this, and you will choose to stay with us again in the future. Sincerely, Aida Martinez General Manager
Mediocre at best , lacks many amenities
Dear Ned, we appreciate your remarks about your recent stay at our hotel. We strive to ensure that our guests leave completely satisfied, so we are sorry this was not your experience. We regret any disappointment with some of our amenities not being available during your stay due to the current circumstances. We look forward to providing our full services again once it is safe for our guests. Thank you, and we hope to see you again. Yours in Hospitality, Aida Martinez General Manager
Dear Richard, Thank you for sharing your feedback regarding your recent stay at Courtyard Miami Coral Gables. While we are delighted to hear that you enjoyed our ideal location, we sincerely apologize for the inconvenience you encountered with our accommodations and the service lapse. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit. Sincerely,Aida Martinez, General Manager