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Recent guest reviews

People at the desk very kind.

The hotel was located in a quiet area next to shopping centers and restaurants….a plus. We booked two rooms at the same time, however the rooms were on different floors 😕. My mom is wheelchair bound so I had to go back and forth to assist her. My husband and I woke up with insect bites all over our arms and saw roaches in the kitchen area. We were told that we could not smoke in the room or we would be charged. We don’t smoke, but there was a distinct smell of marijuana on the first floor that wasn’t addressed. The front desk receptionist was often busy so it was difficult to communicate our displeasure.

They did not have the room i requested, so I had to book a room at another hotel.

The doors don’t block noise and slam shut so it’s noisy if parents don’t mind their kids. The doors don’t have closers on them and so slam shut.

Was staying here on a business trip and the wifi was not good at all. Does not allow you to have a wired connection and pretty much impossible to be on zoom or teams meetings as the interent is not strong enough to support.

Great place to stay, im staying there sgsin for new years. Orbitz helped me a lot finding this grest hotel and ewitb my reservation

Personal travel. Room was well cleaned, with adequate towels and toilet paper. Comfortable bed in a quiet room. There was complimentary coffee with a self-service store with basic food and travel items. Kitchen was very well appointed with all needed dishwater and appliances.

Quick check in, very clean, nice and quiet we would choose to stay here again.

The staff was just great!!! Very helpful, always present when I needed them!!! It was a great experience! I would recommend this hotel to everyone!

Liked: very clean, spacious rooms, close to the zoo. Disliked: no breakfast

I think if you are staying more than 6 days they should clean your room on th 3rd or 4th day for free. Not waiting until you check out.

Would of like free breakfast. Didn’t like the idea of being charge 50 deposit. When I booked the room didn’t say thing about the deposit. I hope I don’t have to wait long to get my deposit back.

SW 139 Court Miami FL

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Standard Suite

1 King Bed | 2 Queen Beds | Sleeps 2

Studio Suite, 2 Queen Beds, Accessible (Comm & Mobil)

2 Queen Beds | Sleeps 4

Studio Suite, 2 Queen Beds, Accessible (Comm)

2 Queen Beds | Sleeps 4

Guest reviews for Candlewood Suites Miami Exec Airport - Kendall, an IHG Hotel

Everyone (14) Couples (5) Family (15)
4
Family

People at the desk very kind.

By on May 5, 2022

Review comment responded on Jun 17, 2022

Thank you so much for your review, we appreciate your feedback.

4
Everyone

By , from Naples on Mar 10, 2022

3
Family

The hotel was located in a quiet area next to shopping centers and restaurants….a plus. We booked two rooms at the same time, however the rooms were on different floors 😕. My mom is wheelchair bound so I had to go back and forth to assist her. My husband and I woke up with insect bites all over our arms and saw roaches in the kitchen area. We were told that we could not smoke in the room or we would be charged. We don’t smoke, but there was a distinct smell of marijuana on the first floor that wasn’t addressed. The front desk receptionist was often busy so it was difficult to communicate our displeasure.

By on Dec 28, 2021

Review comment responded on Dec 30, 2021

Hello Jennifer, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. As a result, we will take the time to improve from this situation and bring your experience to the attention of our entire staff. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

1
Family Family with small children

They did not have the room i requested, so I had to book a room at another hotel.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. As a result, we will take the time to improve from this situation and bring your experience to the attention of our entire staff. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2
Everyone

The doors don’t block noise and slam shut so it’s noisy if parents don’t mind their kids. The doors don’t have closers on them and so slam shut.

By on Apr 6, 2021

Review comment responded on Apr 7, 2021

Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.

2
Business Business

Was staying here on a business trip and the wifi was not good at all. Does not allow you to have a wired connection and pretty much impossible to be on zoom or teams meetings as the interent is not strong enough to support.

By on Mar 27, 2021

Review comment responded on Mar 29, 2021

Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.

5
Everyone

By on Mar 20, 2021

Review comment responded on Mar 30, 2021

Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.

5
Family

Great place to stay, im staying there sgsin for new years. Orbitz helped me a lot finding this grest hotel and ewitb my reservation

By on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you so much for sharing your feedback regarding your stay! As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guests – by redefining cleanliness and supporting your wellbeing throughout your stay! Our staff aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Thank you for choosing our hotel! We look forward to welcoming you back in the future.

4
Family

Personal travel. Room was well cleaned, with adequate towels and toilet paper. Comfortable bed in a quiet room. There was complimentary coffee with a self-service store with basic food and travel items. Kitchen was very well appointed with all needed dishwater and appliances.

By , from Parker Colorado on Aug 17, 2020

Review comment responded on Aug 17, 2020

Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.

5
Everyone

By on Jun 2, 2020

Review comment responded on Jun 2, 2020

Thank you so much for sharing your feedback regarding your stay! Our staff aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Thank you for choosing our hotel! We look forward to welcoming you back in the future.

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