Dirty room
Good
I liked the fact that I can prepare my meal, the room is spacious and the staff is very friendly and always ready to serve and make the guests comfortable. It's a home away from home.
People at the desk very kind.
The hotel was located in a quiet area next to shopping centers and restaurants….a plus. We booked two rooms at the same time, however the rooms were on different floors 😕. My mom is wheelchair bound so I had to go back and forth to assist her. My husband and I woke up with insect bites all over our arms and saw roaches in the kitchen area. We were told that we could not smoke in the room or we would be charged. We don’t smoke, but there was a distinct smell of marijuana on the first floor that wasn’t addressed. The front desk receptionist was often busy so it was difficult to communicate our displeasure.
They did not have the room i requested, so I had to book a room at another hotel.
The doors don’t block noise and slam shut so it’s noisy if parents don’t mind their kids. The doors don’t have closers on them and so slam shut.
Was staying here on a business trip and the wifi was not good at all. Does not allow you to have a wired connection and pretty much impossible to be on zoom or teams meetings as the interent is not strong enough to support.
Great place to stay, im staying there sgsin for new years. Orbitz helped me a lot finding this grest hotel and ewitb my reservation
Personal travel. Room was well cleaned, with adequate towels and toilet paper. Comfortable bed in a quiet room. There was complimentary coffee with a self-service store with basic food and travel items. Kitchen was very well appointed with all needed dishwater and appliances.
Quick check in, very clean, nice and quiet we would choose to stay here again.
The staff was just great!!! Very helpful, always present when I needed them!!! It was a great experience! I would recommend this hotel to everyone!
Located in Country Walk, Candlewood Suites Miami Exec Airport - Kendall, an IHG Hotel is within a 15-minute drive of popular attractions such as The Palms at Town & Country and Baptist Hospital of Miami. This 102-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Kitchens, sofa beds, and refrigerators are also available. Weekly housekeeping is available.
Built in 2018, the brand new Candlewood Suites Miami Exec Airport - Kendall, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Dirty room
Good
Thank you very much for your review, we appreciate your feedback.
I liked the fact that I can prepare my meal, the room is spacious and the staff is very friendly and always ready to serve and make the guests comfortable. It's a home away from home.
Hello, thank you very much for your review. We appreciate your feedback.
People at the desk very kind.
Thank you so much for your review, we appreciate your feedback.
The hotel was located in a quiet area next to shopping centers and restaurants….a plus. We booked two rooms at the same time, however the rooms were on different floors 😕. My mom is wheelchair bound so I had to go back and forth to assist her. My husband and I woke up with insect bites all over our arms and saw roaches in the kitchen area. We were told that we could not smoke in the room or we would be charged. We don’t smoke, but there was a distinct smell of marijuana on the first floor that wasn’t addressed. The front desk receptionist was often busy so it was difficult to communicate our displeasure.
Hello Jennifer, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. As a result, we will take the time to improve from this situation and bring your experience to the attention of our entire staff. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
They did not have the room i requested, so I had to book a room at another hotel.
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. As a result, we will take the time to improve from this situation and bring your experience to the attention of our entire staff. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
The doors don’t block noise and slam shut so it’s noisy if parents don’t mind their kids. The doors don’t have closers on them and so slam shut.
Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.
Was staying here on a business trip and the wifi was not good at all. Does not allow you to have a wired connection and pretty much impossible to be on zoom or teams meetings as the interent is not strong enough to support.
Thank you for taking the time to tell us about your experience at Candlewood Suites Miami Exec Airport – Kendall. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you for choosing our hotel! We look forward to welcoming you back.
Thank you very much for you review. We appreciate your feedback.