For a casino, it was fairly quiet and clean, not too shady. The dining options were good.
We enjoy the inner area with the waterfalls. The swimming pool doesn't have any food service, which is inconvenient. The coffee makers in the room are very bad. Other places have a 4-cup coffee pot or a Keurig. These make much better coffee.
Parking is free and Front staffs are kind.
The check-in staffs at night was so friently and helpfull. The room was ok but did not have a small refrigerator. The packing garage was safe at night and so convenient to get in and out quickly. We had a good couple days staying in the hotel.
The place was nice and clean, my only problem is not enough gambling tables. It’s so far off the strip that the gambling should be better so people don’t want to leave for better tables.
Got upgraded to a room that i would probably never would have experienced. Got an ezrly check in also.
Would stay again
Nice atmosphere
The smell of marijuana being smoked in several rooms in close vicinity to our room was nauseating. We had our pre-teen child with us, and he had to deal with the smell the entire time we were in our room. Very disturbing indeed!
The front desk were courteous and nice
It was like a maze trying to figure out how to park and get in and out of the place the first time. I was on hold for 1hour 6 min. for a quick question so we decided to drive across town and stood in check in line-only 1 poor gal working (while still on hold) & multiple groups of people behind us also waiting to check in. The AC filter in room was disgusting- about a 1/4 inch of thick fuzzies!-they are so concerned about the mask wearing due to covid-yet I felt I needed to wear the mask in the room to filter the air from that!! My husband told the guy at front desk the next day and he just shrugged his shoulders.
The rooms were very clean but having only one elevator working was awful due to social distancing issues. It was always full
Like room view to indoor greenhouse
I loved that there were food courts, a bowling alley, 16 screen theatre and an attractive theme in the courtyard.
We used to live in Henderson as snowbirds for 4 years. Used to go to Sam's town live every Thursday. Then they changed it to Sundays and that pretty much put a stop to it. This time we got there and found out it has been shut down. Very disappointing.
Located in Sunrise Manor, Sam's Town Hotel & Gambling Hall is adjacent to Sam's Town with other popular attractions like Boulder Strip within a couple of miles (3 km). This 645-room, 3.5-star resort has 8 restaurants along with conveniences like a casino and an outdoor pool.
There are ample dining options with 8 onsite restaurants, including The Angry Butcher, which specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and Smart TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and video-game consoles are also available.
Sam's Town Hotel & Gambling Hall features a casino, an outdoor pool, and a gym. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and an arcade/game room.
For a casino, it was fairly quiet and clean, not too shady. The dining options were good.
We enjoy the inner area with the waterfalls. The swimming pool doesn't have any food service, which is inconvenient. The coffee makers in the room are very bad. Other places have a 4-cup coffee pot or a Keurig. These make much better coffee.
Hi Michael, thank you for taking the time to review your experience. The pool bar opens on Memorial Day weekend which will include food. Come back and see us again soon!
Parking is free and Front staffs are kind.
Thank you for taking the time to review your experience. We are so glad to hear our team made you feel right at home! Please come back and see us again soon!
The check-in staffs at night was so friently and helpfull. The room was ok but did not have a small refrigerator. The packing garage was safe at night and so convenient to get in and out quickly. We had a good couple days staying in the hotel.
Hi Hon, we are so glad to hear you enjoyed your visit. Thank you for your kind words about our staff. Every room is equipped with a refrigerator, we are not sure what could have happened with your room. Be sure to connect with the front desk on your next visit if this is the case. Thanks!
The place was nice and clean, my only problem is not enough gambling tables. It’s so far off the strip that the gambling should be better so people don’t want to leave for better tables.
Hi Leonard. Our goal is to provide you with excellent guest experiences, so any feedback is very much appreciated. Thank you for taking the time to review our property!
Got upgraded to a room that i would probably never would have experienced. Got an ezrly check in also.
Thank you for staying with us we appreciate your feed back and happy you enjoy your Upgrade.
Would stay again
Wonderful to hear you had such a great stay Andrew. Thank you for choosing Sam's Town!
Nice atmosphere
We are so glad you enjoyed your stay, please come back and see us again soon!
The smell of marijuana being smoked in several rooms in close vicinity to our room was nauseating. We had our pre-teen child with us, and he had to deal with the smell the entire time we were in our room. Very disturbing indeed!
Hi Patricia. We work hard to provide the best in service and accommodations for our guests, and that includes clean, fresh air on property. I will review your experience with our team, and we will work to resolve the issues you experienced. Thank you for letting us know.
Hi Deron, we are so glad to hear you enjoyed your stay!