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Sam's Town Hotel & Gambling Hall

3.0 out of 5.0

Recent guest reviews

Great place to stay rooms are clean and well maintained as is the hotel or all itself.

Hotel was very nice and clean!! Hotel staff very helpful and friendly

Hotel and amenities were great. Buffet was awesome and so was casino

The most nicest room I have stayed in yet, had nails done on 2nd floor, slots were generous, no noise, we slept really really well.... usually stay in RV Park there but this was totally awesome!!

The stay itself was okay. But the staff person on check-in duty at the time of check-in was rude and impatient. We were not informed about the free wi-fi available on the premises. When I made attempts to connect to the wi-fi service I was directed to a site to sign up for a free thirty day trial period for wi-fi service. It was at checkout when I was informed that free wi-fi was available to guest at the hotel. Not happy about that bit of information.

When ever I stay in East Las Vegas it will be at Sam's town.

Resort fee is ridiculous, just another add on , first room was not cleaned, they did get us another room

Love the location away from the strip and neat clean and well kept would gladly recommend

It's away from it all, but that could be a good thing. It's less crowded. They have live music, bingo hall, all the table games... and a great lobby with waterfall show. They do offer a free bus to the strip and to Fremont so that helps out. I did find because it was a bit out of the way I rented a car just to make it a bit easier to get around. But you could manage with the free bus. I'd stay there again.

The staff were friendly and great. You can tell the hotel is a little bit of an older building however it is a decent place to stay for the price you pay.

We had a late arrival and called ahead to let them know. Check in was a breeze. The room was very comfortable and the atmosphere was great. We got coupons for food and games and we visited the buffet the next day. Great food! We didn't get to see the show since we left before they started but great stay overall and will definitely stay again.

Free parking.... rent a car its not a walk to town.

Our flight was delayed, we arrived 6 hours after check-in. But the room wasnt ready yet?

Bad reception service, when we arrive after a long trip after 5 o'clock and we check in they tell us that we have to wait for an hour or more because the rooms are not clean yet. Finally after 6:30 pm I ask for my room and they give me the keys and when we when to our room, what a surprise???? That room was a complete disaster ,no body clean that room after people left , finally after 7pm we got a room....check in is 3pm they let me in 7pm

Beds are okay. One of the check in ladies were kind of rude when asking for extra blankets but we couldn't find the reception desk again lol the place is huge.

Good. Would recommend to other persons traveling to Las Vegas, as long as they have access to a vehicle. That allows for flexibility to and from Strip. Also, anyone seeking a relatively quiet hotel experience would appreciate staying at this location for several days. I have nothing more to add at this time.

Sam's Town is a nice place to stay. The staff was professional, the property was well maintained and my room was nice and clean. Plus the price was excellent! FYI although I didn't get the opportunity to dine there I did notice that they have a wide variety of eateries. Another thumbs up it is close to one of the major freeways and not far from the strip.

Clean room good food they have a shuttle to and from the strip.

Staff was very friendly and accommodating. The room was very clean and had a cool view into the courtyard. The Mexican take out place in the hotel was delicious. Will definitely stay here again.

I enjoyed my stay. There were plenty of things to do in the actual hotel and the staff was great. Although the shuttles that take you to the strip and downtown could have later runs and not stop so early.

5111 Boulder Hwy Las Vegas NV

Hotel highlights

  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining
  • Casino

Located in Sunrise Manor, Sam's Town Hotel & Gambling Hall is 2.8 mi (4.5 km) from Royal Links Golf Club and within a 10-minute drive of Sam Boyd Stadium. This 645-room, 3-star resort has conveniences like a casino, an outdoor pool, and a 24-hour fitness center. It's also close to Ethel M Botanical Cactus Gardens and Ethel M Chocolates Factory.


Dining

Relish the American cuisine at The Angry Butcher, one of 5 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Sam's Town Hotel & Gambling Hall's 645 rooms are air-conditioned and provide refrigerators, safes, and phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also available.


Property features

At Sam's Town Hotel & Gambling Hall, guests enjoy a casino, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, conference space, and an arcade/game room.

Room options

Executive Suite

King 1 | Sleeps 2

Guest reviews for Sam's Town Hotel & Gambling Hall

Everyone (68) Business (31) Couples (107) Family (60) Friends (16) Other (18)
5

great restaurants

Everyone

Great place to stay rooms are clean and well maintained as is the hotel or all itself.

By , from CA on Oct 16, 2017

5
Everyone

Hotel was very nice and clean!! Hotel staff very helpful and friendly

By on Oct 10, 2017

Review comment responded on Oct 13, 2017

Thank you for visiting us! We’d love to have you visit again.

5

awesome place

Everyone

Hotel and amenities were great. Buffet was awesome and so was casino

By on Oct 9, 2017

5

best ever!!!

Everyone

The most nicest room I have stayed in yet, had nails done on 2nd floor, slots were generous, no noise, we slept really really well.... usually stay in RV Park there but this was totally awesome!!

By , from central coast ca. on Oct 5, 2017

Review comment responded on Oct 10, 2017

We appreciate the review! Please let us know if there’s any aspect of your experience that we can improve.

2

registration desk

Everyone

The stay itself was okay. But the staff person on check-in duty at the time of check-in was rude and impatient. We were not informed about the free wi-fi available on the premises. When I made attempts to connect to the wi-fi service I was directed to a site to sign up for a free thirty day trial period for wi-fi service. It was at checkout when I was informed that free wi-fi was available to guest at the hotel. Not happy about that bit of information.

By , from Salt Lake City,Utah on Sep 17, 2017

Review comment responded on Sep 25, 2017

William- I am sorry you encountered any team member at Sam's Town providing less than exceptional service and am confident that when you notified the Hotel Manager of the situation that took steps to immediately identify the team member in question and coach them on exhibiting more patience. I am also sorry that you missed the information provided at check-in and available in our hotel rooms regarding how to log-in to the WiFi. We do include that information in the key card packets and we also have it printed on the cover for the remote control in the hotel rooms. I'm sorry these two efforts did not reach you and assure you we will look for additional ways to communicate that to guests in the future. Thank you again for your visit, we do sincerely hope that you will stop by Sam's Town again in the future.

5

everything about is great

Everyone

When ever I stay in East Las Vegas it will be at Sam's town.

By on Sep 17, 2017

3
Everyone

Resort fee is ridiculous, just another add on , first room was not cleaned, they did get us another room

By on Sep 12, 2017

5

very very nice hotel to stay!!!

Everyone

Love the location away from the strip and neat clean and well kept would gladly recommend

By , from Riverside, CA. on Sep 11, 2017

Review comment responded on Sep 14, 2017

Thanks for visiting and for the nice comments, Oscar! Please come back to see us again soon!

5

away from it all...

Everyone
View from the room to indoor park / waterfall

It's away from it all, but that could be a good thing. It's less crowded. They have live music, bingo hall, all the table games... and a great lobby with waterfall show. They do offer a free bus to the strip and to Fremont so that helps out. I did find because it was a bit out of the way I rented a car just to make it a bit easier to get around. But you could manage with the free bus. I'd stay there again.

By , from Clearwater, FL on Aug 31, 2017

4
Everyone

The staff were friendly and great. You can tell the hotel is a little bit of an older building however it is a decent place to stay for the price you pay.

By on Aug 28, 2017