2/10 Terrible
Gustavo
Business traveler
Mar 27, 2025
I had a very disappointing experience during my stay.
One of the staff members was rude—I was yelled at when I arrived around midnight, simply because I asked for assistance while they were busy chatting instead of opening the door.
I also encountered an issue with a charge I did not authorize. When I brought it up, the staff was dismissive and unhelpful. Despite not having my credit card on file, I was threatened with being removed unless I provided it again.
Given the unprofessional behavior and lack of customer service, I decided to leave and found much better accommodations nearby. I would not recommend this hotel, especially when there are plenty of other options in the area that treat guests with basic respect and professionalism.
Gustavo
Stayed 1 night in Mar 2025