816 Hotel KCexperience

I liked the room ,bed was comfortable and will most likely return

I’ve stayed at this place approximately five times, twice when it was a Holiday Inn Express and three or more since becoming 816. There has been a steady nosedive since the change. Last night will be the last time I stay here. The only staff member I encountered was fine. The room was pretty beat down. The towels were dingy. The furniture is tired. I’d avoid.

Mid priced hotel in the heart of westport. Great room, staff and clean. A great place for a night out in westport. We really enjoyed our theme room. Highly recommend.

You can tell they brought an old hotel back to life, which is great to see. The parking lot is shared with a restaurant so you may not get up front parking in the evening.

Looks way better online. In person it is kinda dumpy. Elevators didn’t work/got stuck. Breakfast was okay.

Room themes were a nice twist The bed felt like plywood I was not asked how my stay was or offered a receipt at checkout.

I liked the property and location, but the carpeting in my room had a lot of bare spots and the carpet in front of the mirror was sticky. Scared to know what they sticky mess was in front of a mirror. Location was great to get to the convention center and was walking distance from so many shops and restaurants.

The staff at the bar is what makes the property worth visiting. I did not eat breakfast but was told by several others staying that it was great too. The hotel is a good attempt at making something special. The owner really needs to execute the vision better. The themed rooms were cool. I enjoyed reading the wall material. The hotel has a bar but its open for only 3 to 4 hours a day. It is also cash only. You can't even charge a drink to the room. There is also a very limited selection. This is an example of an 'attempt'. The hotel does not have a store to purchase anything like water, snacks, etc. They have vending machines that serve sodas and water. However, if I didn't have the correct change, and the front desk did not either, so I was just out of luck. I had two refrigerators in my room but couldn't get bottled water. I walked to the nearest store to purchase. Again an attempt. The location is prime. Very easy access to Country Club and Westport. Someone just needs to come in and really step it up a few notches.

The woman checking us in wasn’t nice to us and she never gave us our “complimentary” drink tickets we were promised. She acted annoyed the entire time we checked in.

I like the artwork of the rooms and hallways. Room was standard, clean and comfortable. My shower was low pressure and barely worked that was the only hiccup. The area is a nice section with good food choices and night entertainment.

interesting murals and decorations. Sat night - quite a few ambulances - sirens - going by, kept waking me up. Pretty good free breakfast and a few free( limited choice) drinks at bar. Employees very nice. Nice place to stay!

The king size bed was one of the most comfortable beds I ever slept in

The hotel was easily located and near the Wesport nightlife. Plenty of restaurants and bars nearby for day or night outings. The rooms look newly renovated and have big bathrooms. Hotel staff was accommodating. No big thrills at the breakfast bar, free parking, and close to everything.

Hotel room was renewed and enough spacious for 2. Some room facilities(Light bulb, Toilet paper and tissue) were not ready but we could get those soon. Location was really nice, there were a lot of restaurants close to this hotel.

Great location, improving/remodeling hotel. Very friendly staff, especially Charlie at the front desk.