Extended Stay America - Dallas - Frankford Road2.5 out of 5.0
Recent guest reviews
When in Dallas, this is the best location. Kade, Tina, and Tatiana helped my stay to feel like home. Outside of the staff, I really enjoyed my room. Not sure if you could beat the location of this property, which also comes with a great price.
Roaches on the floor, sticky floors, half of the appliances did not work, missing paint from the tub, stove area had residue and was not clean, and the receptionist was rude telling me that I did not pay for the hotel even though I had proof that the payment was made.
1. Saw Priceline had room list for $72 and Extended Stay had online booking for $79. Called Extended Stay to booking if they could Matt. Talked to some sketchy offshore dude thwtbmy promised $79 but with a 15% discount once I arrived at front desk and paid. Never happened...and lot of nice yes we can make that happen when Manager arrives but such a hassle that never got that far. Front desk clerk was polite but over worked but most of the time not to be found and neither was manager. Or, if at desk, a long line of unhappy people waiting for service and check In. 2. Common areas are dirty. Rugs have buildup of debris and food particles from many days to weeks between vacuuming. Elevators, same. Sticky floors, etc. 3. Room cleanliness a bit better but toliette had very visible mold ring, i.e. housekeeping and.managers must see this but obviously don't care enough to actually take action and clean at even a fundamental level. 4. Hotel room is tired. Chipped counters, dented appliances, No coffee maker, silverware, pots, pans or anything along those lines like other extended stay hotels. Do yourself a favor and find another hotel in $80 price range. For what I got, I could have saved $20 and just stayed at a Motel 6 or Red Roof for the same level of dirt and disrepair.
After several weeks staying here my room was finally cleaned at the request of the manager by the maid Chelsea. Chelsea did a awesome job and the manager is Awesome! Even if it took 4 weeks. Front Desk is Awesome too
Staying here for six weeks. they are very acommedating. My room service was great and received free wifi. Here for HVAC training for retail ready career center. The pool is also nice and clean. Recommended
Although my stay was not very long, I found the facility to be very convenient just off Dallas Parkway and close to my event center. I will choose Extended Stay America as often as I can. Great place to stay for short or extended period.
Never schedule a meeting here. This is a shady place. Unclean and pathetic. I would not recommend this place at all. I made a big mistake by scheduling a business meeting there thinking that it may be a good spot since its on DNT but i was shocked to see that terrible place as I entered from the side door.
The room smelled and didn't look like it had been cleaned...ever. The shuttle is not as advertised-it only ran twice a day to the school and back. There was a gang fight in the parking lot- several people tried to drag the lobby furniture out into the parking lot. We left as soon as we felt safe to leave.
It was all good. I came in at 2am in the morning. Everyone was friendly and accommodating. This has been a great experience and I would recommend this hotel to my family and friends. Thank you. I used to work front desk for a business owner and this is a sigh of relief.
Clean rooms, pool, amenities and general area. The staff is super friendly. They have a continental breakfast that suits the needs. amenities and location is central for all of Dallas and the metroplex.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Extended Stay America - Dallas - Frankford Road is located within a few miles (5 km) of Shops at Willow Bend and Mary Kay Museum. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Cavanaugh Flight Museum and Quorum Park are also near this Dallas hotel.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
All 118 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Guests of Extended Stay America - Dallas - Frankford Road have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 89 reviews