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Extended Stay America - Dallas - Frankford Road

2.5 out of 5.0

Recent guest reviews

Never schedule a meeting here. This is a shady place. Unclean and pathetic. I would not recommend this place at all. I made a big mistake by scheduling a business meeting there thinking that it may be a good spot since its on DNT but i was shocked to see that terrible place as I entered from the side door.

The room smelled and didn't look like it had been cleaned...ever. The shuttle is not as advertised-it only ran twice a day to the school and back. There was a gang fight in the parking lot- several people tried to drag the lobby furniture out into the parking lot. We left as soon as we felt safe to leave.

It was all good. I came in at 2am in the morning. Everyone was friendly and accommodating. This has been a great experience and I would recommend this hotel to my family and friends. Thank you. I used to work front desk for a business owner and this is a sigh of relief.

Clean rooms, pool, amenities and general area. The staff is super friendly. They have a continental breakfast that suits the needs. amenities and location is central for all of Dallas and the metroplex.

I loved this place because it is very nice and quiet.Some hotels people makes noise like they are walking in a high crime street or area.Very friendly staff.When i plan to visit Dallas again,this will be the place i will spend my days

Lobis Teai Sky Gavin and Gm are awesome.. the Great place to stay..great location..clean friendly.the breakfast bar is all ways neat and clean and most important its all ways stock And guest service is all ways with a smile and friendly greet.........................

The hotel is a nice place and well located. Nice rooms and Teai Tubbs and her team are really great people who go the extra mile in ensuring that my stay day was home outside home.The feeling you get when you get into the facility is warm and friendly. It is a well kept facility with high standards and the location is central and easy access to places around. I would definitely come back and also highly recommend the place to friends and family when going to Dallas.

The hotel is ok to stay out. The front desk customer service is great. The rooms get cleaned and restocked once a week. I am here for training in a new Carter path so I can't complain since the company is paying for it. The only thing I can say anything bad is the location in which the hotel resides.

Teah and Lobis are amazing people and greatly represent Extended Stay America. They are always eager to help with smiling faces, and have been a pleasure to work with. The rooms are great too! The bed is really comfortable. My room was clean and it feels safe here.

No sheets for pullout, nothing in cabinets at all, counters not clean, breakfast was granola bars muffins. Very disappointed. Only a few analog stations, needed a 2 bed room but they refused to upgrade us even though the place was obviously empty.

18470 Dallas Pkwy Dallas TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Extended Stay America - Dallas - Frankford Road is located within a few miles (5 km) of Shops at Willow Bend and Mary Kay Museum. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Cavanaugh Flight Museum and Quorum Park are also near this Dallas hotel.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All 118 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Extended Stay America - Dallas - Frankford Road have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and laundry facilities.

Room options

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Smoking

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 83 reviews