Stay was ok, shower not functioning properly, access to the parking is from one direction only (one way street) General upkeep of exterior property bad, garbage can out front over flowing. Front desk staff basically not happy.
The front desk guy was very professional and polite. It was night shift. Right person for the job.
Hotel was 12min from downtown Dallas. However, the staff are unprofessional, rude, and care less about their guests. The room smelled as if someone was smoking there. It looked cleaned, but the bad sheets wasn't changed for a while. Had stains and people's hair all over. Would be nice if they cleaned the room prior to people arrival. The hair dryer didn't work either. We went to the pool and the floors were very damaged and not safe to walk on with bare feet. Over all it was a terrible stay and I would not recommend anyone to stay here.
Due to covid do no expect a warm breakfast . We can prayer that this will come to an end soon.
Clean rooms, friendly staff. The parking lot fills up quick, but no issue with getting a spot. I would stay there again.
The room was neat, clean, well appointed and presented a relaxing respite after a busy weekend and long drive. The staff was courteous and informative. I was anticipating the breakfast in the morning but due to COVID that was curtailed. I understood but didn't particularly like the $25 "incidental fee" which was to be refunded on checkout if not utilized. Overall, though, it was a comfortable night's stay.
We were woke up during the night/ early morning with people laughing and talking loud for over a hour.
Paid extra for room with jetted tub. Never saw one so small. Im 5ft 7inches tall and couldn't even sit down and extend my legs in it. Everything else was fine but very disappointed about the jetted tub
nice clean place. fair breakfast. well located for my needs.
Breakfast and morning staff was all around better from our check in process. The clerk asked if a crib was a baby bed...and said she couldnt see special request notes when booked on Orbitz...we asked for two. Much better staff when checking oit and at breakfast.
Nice rooms. Quiet, even though the freeway is out ftont. Cean roms. Very comfortable.
It’s next to a noisy roadway and has a very large niteclub next door with loud traffic and gang bangers until the wee hours, make sure you get a room on the back side of the building
Wingate by Wyndham Dallas Love Field places you within a 10-minute drive of popular sights such as Dallas Market Center and American Airlines Center. This 89-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 8:00 AM.
All 89 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.
At Wingate by Wyndham Dallas Love Field, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Stay was ok, shower not functioning properly, access to the parking is from one direction only (one way street) General upkeep of exterior property bad, garbage can out front over flowing. Front desk staff basically not happy.
The front desk guy was very professional and polite. It was night shift. Right person for the job.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Hotel was 12min from downtown Dallas. However, the staff are unprofessional, rude, and care less about their guests. The room smelled as if someone was smoking there. It looked cleaned, but the bad sheets wasn't changed for a while. Had stains and people's hair all over. Would be nice if they cleaned the room prior to people arrival. The hair dryer didn't work either. We went to the pool and the floors were very damaged and not safe to walk on with bare feet. Over all it was a terrible stay and I would not recommend anyone to stay here.
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Due to covid do no expect a warm breakfast . We can prayer that this will come to an end soon.
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Clean rooms, friendly staff. The parking lot fills up quick, but no issue with getting a spot. I would stay there again.
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.