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The Westin Dallas Park Central

4.0 out of 5.0

Recent guest reviews

I've been staying at this hotel M-Th every week for almost the past year with a few occasional stays at other hotels. The Westin Park Central is by far one of the best hotels in the DFW area. The staff is exceptional and make my business trips always better by making it feel like a second home. I've seen the hotel go through it's amazing renovation and it has come a long way!

Ms. Diane and Nina made our check in flawless and greeted us with a smile and enthusiastic help when asked about local places! These two made my day with their excellent customer service! Great hotel, clean rooms, comfortable beds! Thank you!

I enjoyed staying westing park centeral, renovation has been fantastic i like the new bar. Food has been great as always people are very friendly and welcoming. Even the elevators not working properly i enjoy the hotel very much

When in Dallas, stay at The Westin Dallas Park Central. You will receive excellent customer service. I travel a lot (Marriott/Starwood Platinum member) and stay at many hotels. I would rate the customer service at this hotel in the top 10%. The front desk representative (Anthony) gave me an excellent check-in experience. - My name is Ches

I stay at The Westin Dallas Park Central for business when in Dallas. Rooms are updated and very spacious. Bar is great for after work chatting. The real reason I enjoy staying here is the Staff. Every one is fantastic, very happy to help, and everyone makes you feel welcome. Ricardo's desk staff is Top Tier! Thank you again Westin DPC!

I wish all hotels did this. You can rent workout gear during your stay. All New Balance. Sneakers and clothing. Most brand new. For a business traveler who hates to take space in my suitcase for sneakers, this is awesome. Only negative for me at this hotel is the restaurant at breakfast. While they have fresh juice of all kinds, the servers are really slow. So add an extra 15 minutes to your time for breakfast. Diane was great while checking in.

Our Westin experience started when Anthony assisted us with our baggage and Genesis checked us in. Both offered friendly and professional service upon our arrival and made us feel welcome. The breakfast buffet was fantastic offering a nice variety of food.

As a vendor of the NAAAS and Affiliates Conference, I felt like VIP! The decor is amazing in this building. And most important, I LOVE the staff!! From Kevin who helped with set up and greeting every time he saw me. To Maria at Urban South Dine In who treated me like her very own daughter. I must mention the lovely Barbara who magically erased the bad vibe I had that morning.

We had an amazing time staying here. It was a quick drive to downtown but just far enough that we weren't in the middle of it all. My husband and I stayed here for two nights and I was very pleased with our room and staff. Everyone was friendly and helpful. I like when staff are comfortable instead of stiff and reading off a script. I would definitely stay here again. We booked a jr suite and it was perfect for us. Worth it!

I needed to attend a one-day business meeting in Dallas so my wife, our dog and I booked two nights in the Westin Dallas Park Central. The front desk staff was very helpful. Dallas is a huge city; however, this hotel was conveniently located for us. The facility was undergoing an upgrade during our time so likely various improvements have been made since that time. The facility is located in a busy area; however, it sits well back from major roads and our room was quiet and the bed was good. The upper floors have nice views, especially to the south and west.

12720 Merit Dr Dallas TX

Located in Park Central, The Westin Dallas Park Central is within a few miles (5 km) of sights such as Northwood Club and Richland College. This 4-star hotel has 536 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Also close to this Dallas hotel are Valley View Center and Royal Oaks Country Club.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day right with breakfast, served for a fee from 6:30 AM to 11 AM.


The 536 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Video-game consoles, safes, and phones are also available.

Property features

Renovated in 2016, The Westin Dallas Park Central offers a 24-hour fitness center, free WiFi in public areas, and conference space. Parking is available for USD 17 per night (USD 27 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Executive Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Corner

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 64 reviews