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Red Roof Inn Dallas - DFW Airport North

2.0 out of 5.0

Recent guest reviews

blood stains were on floor room 116 did not made the room when came back midnight was teribble

Checked in Late on 12.23.2017 on an existing reservation. Noise in bathroom and found exhaust fan unit held up by wire tire and knife. Only 1 towel in room and front desk only had 2 when we went down. Desk light didn't work and found no light bulb in fixture. Hairdryer not operable, parking nearly on-existent and room windows apparently not cleaned for quite some time.... No response from Property Manager or Desk Staff on Room Defencies....keep on driving by this one

Walk in and I always check the beds and sheets. 1 bed the sheets have hair and black dots in them but comforter is decent, other bed sheets are decent but comforter has burn marks. Go to wash my clothes and the facility is disgusting but I need them washed. Washer does not wash my clothes and leaves them completely soaked and had the entire room smelling like burnt rubber. I put them in the dryer and then call office. They argue with me instead of providing solution. State they will leave a refund. So I go to the office for my refund and they conveniently say the washers and drivers are through another company. Good business would refund and deal with the company themselves but, as you can see this is a business that practices bad business. I've always been satisfied with this hotel company bit not at all with this particular one. 4 dollars is not worth providing a customer reason to leave a bad review. That's just greedy.

Orbitz, I do not have time to write 50 characters Orbitz, I do not have time to write 50 charactersOrbitz, I do not have time to write 50 charactersOrbitz, I do not have time to write 50 characters

Roaches. Lot of roaches. First floor room. Not a good first impression of Dallas. Only good thing is that the hotel quickly returned my funds. I did have to jump through hoops between them and Orbitz to get a full return approved. Will not book with Red Roof Inn again and probably will not book with Orbitz again either.

Very nice people at check in, happy to have us there and easy to check in.

The staff I encountered were both friendly and professional. I was happy with my stay. The room and staff definitely carried my comfortable experience with red roof inn hotels.

The room reseller of smoke. Upon bringing my family in the room (to include 2 children under 3) we discovered roaches.

Got in late, check in was fine no problems but when we parked there were all kinds of people hanging out around the hotel. Had to walk the dog a long ways to find a place to relieve himself. Lot of noise late at night from people maybe partying. Rooms are old and bed was down to its springs so when you laid on it you could hear the springs rattle.

We stayed here for a conference because we had our dog. It wasn't bad. The rooms have been renovated. The location was good and easy to get to. I would stay here again.

Nice hotel for the price. Check in was easy. Staff nice. Room was ok, could be a little bit cleaner.

Clean room, pleasant atmosphere, airport shuttle, friendly employees. Sink was VERY slow draining, staff should have noticed this when cleaning the room. Overall experience was good and would definitely recommend the motel.

Ok, great stay for the price. Staff is amazing. Cleans, close to airport, and they have a shuttle.

Staff was friendly and professionals Bed was smaller than full size. Door knob in bathroom falling apart. Definitely will not be staying here again

I wasn't willing to spend $$$ for my 7 hour layover, I just wanted a bed and a shower and a ride to and from the airport. This hotel had a 3.5 out of 5 rating from Orbitz and the reviews were mostly positive so I figured I had nothing to lose. The front desk staff was helpful and pleasant (keep in mind, you must call them to have them send the shuttle to get you from the airport), but that is where the pleasantries ended. Although the room was non-smoking, I was immediately slapped in the face with the stench of old cigarette. There was a lovely shade of yellow that stained every surface in the room, each of which was coated in the film that accompanies years of smoking. Touching the TV remote left a feeling on my hands similar to that left after caressing a snail, and the greasy glaze on the carpet kept my shoes on for my entire stay. The beds were impeccably made but the pillows were covered in hair. Not the one hair that the housekeeping crew accidentally leaves behind, but enough hairs that I could have donated a ponytail to Locks of Love. The floor, bedskirt, headboard, and desk chair were accentuated with splatters of a white substance that I am just telling myself were the result of the prior guest housing a St Bernard. The shower provided hot water and the toilet flushed. The vanity was complete with years worth of toothpaste flecks and flossing bits on the mirror and wall. This was far from the good night's rest and refreshing shower that I was looking for.

I have stayed here many times for quick overnights while connecting through DFW to international destinations. The place is showing wear and tear, but for the price it was a good value. Lately the rate has risen much too high given the declining condition of the property. I will probably look elsewhere on future trips. Desk clerk when I checked in (Jose) was VERY efficient and professional.

badly maintained rooms and unclean room. The room was filled with smoke .

The first room we were given reeked of cigarette smoke and mildew. When I complained we were given a different room. It was then that I noticed the rat bait traps by the elevators. The room looked clean enough but the phone and TV didn't work. I didn't care about the phone but TV was necessary. I called front desk on my cell phone and they came immediately and fixed the TV. The bath towels were the size of hand towels and you could see thru them. There were also some scary people that appeared to be living there. Don't think I'll be staying there again.

My stay here was absolutely terrible! The staff was not friendly and did not display good customer service skills. I found them to be very rude and not helpful, this started from my check in, when I had issues with my room on multiple occasions and during checkout. I was not greeted each time I came into the office and very rarely did they ever look up to give me eye contact nor did they explain anything on the paperwork. I had many complaints with my room: #1 my room was missing an iron, I called down for one and was advised to come pick it up, also the ironing board in my room was absolutely filthy (please see pics) with gross stains and rust all over the cover. #2 my refrigerator was not working initially and did not get cold after leaving my items in it for over four hours, I called down to get it serviced or replaced and the maintenance man bought me a dirty one that had a brown mystery substance spilled out of a ziploc baggie all our it inside. (please see pictures). #3 the shower curtain looked like it had been eaten by bugs or rodents (please see pictures). I only stayed because I was there for a convention and most everything was sold out. I will never return here.

Waited over an hour for shuttle. Tried calling hotel but they wouldnt answer. Finally got through and put on hold for 10 minutes only to be told the shuttle was running but dont know where. Room was small but clean. Phone kept ringing for no reason so i unplugged it. Batteries in tv remote dead.

8150 Esters Boulevard Irving TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Laundry facilities

Located in Las Colinas, Red Roof Inn Dallas - DFW Airport North is 1.1 mi (1.7 km) from Founder's Plaza Observation Area and within a 10-minute drive of Irving Convention Center. This 156-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle. It's near the airport and also within a 15-minute drive of University of Dallas and Grapevine Mills Mall.


Rooms

All of Red Roof Inn Dallas - DFW Airport North's 156 air-conditioned rooms provide microwaves, refrigerators, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi.


Property features

Guests of Red Roof Inn Dallas - DFW Airport North enjoy access to free WiFi in public areas, conference space, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Guest reviews for Red Roof Inn Dallas - DFW Airport North

Everyone (24) Couples (14) Business (20) Family (15) Other (22) Friends (2)
1
Everyone

blood stains were on floor room 116 did not made the room when came back midnight was teribble

By on Feb 20, 2018

2

showing signs of neglect....

Everyone

Checked in Late on 12.23.2017 on an existing reservation. Noise in bathroom and found exhaust fan unit held up by wire tire and knife. Only 1 towel in room and front desk only had 2 when we went down. Desk light didn't work and found no light bulb in fixture. Hairdryer not operable, parking nearly on-existent and room windows apparently not cleaned for quite some time.... No response from Property Manager or Desk Staff on Room Defencies....keep on driving by this one

By , from NE on Dec 26, 2017

2

greedy hotel

Everyone

Walk in and I always check the beds and sheets. 1 bed the sheets have hair and black dots in them but comforter is decent, other bed sheets are decent but comforter has burn marks. Go to wash my clothes and the facility is disgusting but I need them washed. Washer does not wash my clothes and leaves them completely soaked and had the entire room smelling like burnt rubber. I put them in the dryer and then call office. They argue with me instead of providing solution. State they will leave a refund. So I go to the office for my refund and they conveniently say the washers and drivers are through another company. Good business would refund and deal with the company themselves but, as you can see this is a business that practices bad business. I've always been satisfied with this hotel company bit not at all with this particular one. 4 dollars is not worth providing a customer reason to leave a bad review. That's just greedy.

By on Dec 21, 2017

4

fine xxxxxxxx xxxxxxx ok. good price....

Everyone

Orbitz, I do not have time to write 50 characters Orbitz, I do not have time to write 50 charactersOrbitz, I do not have time to write 50 charactersOrbitz, I do not have time to write 50 characters

By on Nov 8, 2017

1
Everyone

Roaches. Lot of roaches. First floor room. Not a good first impression of Dallas. Only good thing is that the hotel quickly returned my funds. I did have to jump through hoops between them and Orbitz to get a full return approved. Will not book with Red Roof Inn again and probably will not book with Orbitz again either.

By on Oct 25, 2017

5

good value

Everyone

Very nice people at check in, happy to have us there and easy to check in.

By on Jul 4, 2017

4

great experience

Everyone

The staff I encountered were both friendly and professional. I was happy with my stay. The room and staff definitely carried my comfortable experience with red roof inn hotels.

By on Jun 28, 2017

2
Everyone

The room reseller of smoke. Upon bringing my family in the room (to include 2 children under 3) we discovered roaches.

By on Jun 26, 2017

2

dallas stop over

Everyone

Got in late, check in was fine no problems but when we parked there were all kinds of people hanging out around the hotel. Had to walk the dog a long ways to find a place to relieve himself. Lot of noise late at night from people maybe partying. Rooms are old and bed was down to its springs so when you laid on it you could hear the springs rattle.

By , from arizona on Apr 12, 2017

4

not bad

Everyone

We stayed here for a conference because we had our dog. It wasn't bad. The rooms have been renovated. The location was good and easy to get to. I would stay here again.

By , from Florida on Feb 2, 2017