Room layout awkward, one chair, no table Restaurant service was awful.
My fiancé and I have stayed in hotels all around the metroplex, and this was easily the best experience we have had ever. Excellent service, supremely helpful staff, gorgeous atmosphere. This is my recommended place to stay for anyone wanting to feel incredibly special.
Great hotel but not so great for business. No business center, no coffee machine in room. Staff were awesome. Spa was amazing. Good gym. Room service just ok.
Great location, doormen were terrific during our 3 days, front desk very accommodating, valet was extremely efficient. Only 2 minor challenges.....1) our room wasn't cleaned until late afternoon (Friday) after our first night stay; when we returned that night, we had slippers and robes in the room......a great touch, but wondering where they were the first night. 2) we ordered the USA Today when we checked in, but didn't receive it on the doorstep until our last morning (Saturday). Otherwise, the place is remarkable.......thanks for having us!
Great service and hotel. Accommodating on many levels; only quibble is the bathroom could have need a tad cleaner...
Great boutique-style hotel. Went as a group of three girls and slept in a king room (we originally planned on getting a rollaway at booking, however, there isn't really a good space for this in room - thank goodness we all fit in the bed!). The staff was amazing, everything super clean, nice decor, and good on-sight options for food, drink, and lounging. Can walk to restaurants, Neiman Marcus flagship, and JFK historic site. Easy and inexpensive to take a car anywhere.
Great service, great food, great spa, beautiful surroundings, pretty art. All around excellent experience.
The Joule is an experience that everyone should have! The staff is amazing and the service is wonderful!! I will not stay anywhere else because this place has my heart. The spa is great and the pool and steam room, ice fountain and massages are unreal. Please do yourself the favor and stay here!!!
All good. Would return very happily. The staff were wonderful and the location is great. Great experience.
We had a great stay. We went to a UFC event and we had a great time there with good friends. It was well worth the money. The rooms were clean, and modern. Great price, great value. Its reminded us a bit like Aria from Vegas because of its modern feel.
I only had the opportunity to stay one night at the Joule, but it was the best place we stayed during our weeklong visit to Texas. The rooms were large and modern, the staff welcoming and the spa was impressive.
My fiancé and I stayed here after a concert downtown; we enjoyed a romantic evening away from phones, work, pets, etc! The hotel is absolutely stunning. The staff was welcoming and went above and beyond to make sure we were comfortable. We booked the Joule Suite and it was perfect- the gorgeous bathroom has now inspired us to remodel ours so that we can enjoy that luxury everyday! You must stay here- what an experience!
Very nice experience. Loved the modern feel. And the pool bar area. Only thing I wish it had was a hot tub. But besides that. Very nice
Perfect. Staff was amazing. Great hotel. Room was awesome. Great pool deck. Decor was amazing. Close to many attractions in the city
Very nice hotel and very pleasant decor all over. Would recommend!
Located in Downtown Dallas within a short walk of Kay Bailey Hutchison Convention Center, The Joule is within a mile (2 km) of other popular sights such as American Airlines Center. This 160-room, 4.5-star aparthotel has a full-service spa along with an outdoor pool and a 24-hour gym.
Enjoy a bite to eat at CBD Provisions, the aparthotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Each apartment is air-conditioned and has an array of amenities, including an iPod dock, a minibar, and free newspapers. Guests can expect to find 47-inch LED TV with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include free local calls, a safe, and an ironing board.
At The Joule, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 42 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Room layout awkward, one chair, no table Restaurant service was awful.
My fiancé and I have stayed in hotels all around the metroplex, and this was easily the best experience we have had ever. Excellent service, supremely helpful staff, gorgeous atmosphere. This is my recommended place to stay for anyone wanting to feel incredibly special.
Great hotel but not so great for business. No business center, no coffee machine in room. Staff were awesome. Spa was amazing. Good gym. Room service just ok.
Great location, doormen were terrific during our 3 days, front desk very accommodating, valet was extremely efficient. Only 2 minor challenges.....1) our room wasn't cleaned until late afternoon (Friday) after our first night stay; when we returned that night, we had slippers and robes in the room......a great touch, but wondering where they were the first night. 2) we ordered the USA Today when we checked in, but didn't receive it on the doorstep until our last morning (Saturday). Otherwise, the place is remarkable.......thanks for having us!
Thank you very much for your positive response! We wish you all the best during this holiday season and for the year to come!
Thank you for the positive rating! We greatly appreciated being able to serve you and hope to see you again!
Great service and hotel. Accommodating on many levels; only quibble is the bathroom could have need a tad cleaner...
Dear Anonymous, Thank you for your kind review of the Joule Dallas. We are happy to hear that our team was accommodating and we will be certain to share your words with our team. Needless to say, we are concerned about your comments regarding the cleanliness of the bathroom. Rest assured that our housekeeping team was advised and we have used your feedback to enhance training efforts. We always work to provide top quality service and we will make every effort to rectify our shortcomings. If there is anything we may do to assist you please call on us. We hope to welcome you back to the Joule Dallas in the very near future. Until then, best regards. Samuel Garcia, Director of Front Office
Great boutique-style hotel. Went as a group of three girls and slept in a king room (we originally planned on getting a rollaway at booking, however, there isn't really a good space for this in room - thank goodness we all fit in the bed!). The staff was amazing, everything super clean, nice decor, and good on-sight options for food, drink, and lounging. Can walk to restaurants, Neiman Marcus flagship, and JFK historic site. Easy and inexpensive to take a car anywhere.
Thank you for your feedback! It was a pleasure to have you as our guest.