The building is very nice. Furnishings and appointments of main lobby is beautiful. However, using the area around the ground floor elevator banks as storage is both dangerous and confusing to staff and visitors. Also, leaving only one of the three street accesses open makes it difficult to get in or out properly.
First day tub backed up and virtually no water pressure in sink. Hung sign on door for room cleanup and clean towels and notified front desk. Nothing for three days. Requested new TV remote 3 times and never replaced. Very poor housekeeping. One of the worst hotel stays I’ve ever experienced.
Hotel was overbooked and manager was extremely rude. Had to go elsewhere. Will never stay there again
This place should not carry the crowne plaza name. Hotel was far from what was advertised.
The air conditioner was out for the first two days. Keys never worked for room. Hotel isn’t close to anything within walking distance.
Well bed sheets were dirty. Shower head broken And bathroom door. Overall it was ok
Elevators dont work, neither does room tv or internet
Clean
Really clean and Liked it.
Nice and really comfortable hotel.
I went to fill my water bottle and brown water with a foul odor came out of sink faucet and tub faucet. The toilet tank lid was missing and the toilet did not flush. We arrived at 4 PM but could not check in until 530 PM as room was not ready. The man at the front desk was nice and let us check out with no charge for the couple hours we were there.
The staff who checked us in were very friendly. The only negative about the building was that 2 of the elevators were broken. We had an issue in our room but they were very quick to resolve it for us. Overall it was a good stay!
Arrived late at night but everything went smooth and easy. Beautiful property with no issues.
Room was very warm. AC not working and told shut off in the Winter. No compensation for this which caused a poor nights sleep.
Elevators did not work and was given a dirty room.
facility was very clean and the staff was very professional
Great room and quiet, it was clean and good customer service
Located in Medical District, Crowne Plaza Dallas Market Center, an IHG Hotel is within 2 miles (3 km) of sights such as University of Texas Southwestern Medical School and UT Southwestern Medical Center. This 3.5-star hotel has 354 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
At Crowne Plaza Dallas Market Center, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
The building is very nice. Furnishings and appointments of main lobby is beautiful. However, using the area around the ground floor elevator banks as storage is both dangerous and confusing to staff and visitors. Also, leaving only one of the three street accesses open makes it difficult to get in or out properly.
First day tub backed up and virtually no water pressure in sink. Hung sign on door for room cleanup and clean towels and notified front desk. Nothing for three days. Requested new TV remote 3 times and never replaced. Very poor housekeeping. One of the worst hotel stays I’ve ever experienced.
Afternoon,We can't seem to find your name/reservation in our systems, nor a request for housekeeping or engineering pertaining to any of the issues stated. Could you share with us what room you where staying in?
Hotel was overbooked and manager was extremely rude. Had to go elsewhere. Will never stay there again
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service
This place should not carry the crowne plaza name. Hotel was far from what was advertised.
The air conditioner was out for the first two days. Keys never worked for room. Hotel isn’t close to anything within walking distance.
Well bed sheets were dirty. Shower head broken And bathroom door. Overall it was ok
Elevators dont work, neither does room tv or internet
Clean
Thank you for your feedback, please stay with us again soon!!!
Really clean and Liked it.
Nice and really comfortable hotel.
Thank you for your review and great input, about our hotel. We hope to be of service to you again, in the future.