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Recent guest reviews

The building is very nice. Furnishings and appointments of main lobby is beautiful. However, using the area around the ground floor elevator banks as storage is both dangerous and confusing to staff and visitors. Also, leaving only one of the three street accesses open makes it difficult to get in or out properly.

First day tub backed up and virtually no water pressure in sink. Hung sign on door for room cleanup and clean towels and notified front desk. Nothing for three days. Requested new TV remote 3 times and never replaced. Very poor housekeeping. One of the worst hotel stays I’ve ever experienced.

Hotel was overbooked and manager was extremely rude. Had to go elsewhere. Will never stay there again

This place should not carry the crowne plaza name. Hotel was far from what was advertised.

The air conditioner was out for the first two days. Keys never worked for room. Hotel isn’t close to anything within walking distance.

Well bed sheets were dirty. Shower head broken And bathroom door. Overall it was ok

Elevators dont work, neither does room tv or internet

Clean

Really clean and Liked it.

Nice and really comfortable hotel.

I went to fill my water bottle and brown water with a foul odor came out of sink faucet and tub faucet. The toilet tank lid was missing and the toilet did not flush. We arrived at 4 PM but could not check in until 530 PM as room was not ready. The man at the front desk was nice and let us check out with no charge for the couple hours we were there.

The staff who checked us in were very friendly. The only negative about the building was that 2 of the elevators were broken. We had an issue in our room but they were very quick to resolve it for us. Overall it was a good stay!

Arrived late at night but everything went smooth and easy. Beautiful property with no issues.

Room was very warm. AC not working and told shut off in the Winter. No compensation for this which caused a poor nights sleep.

Elevators did not work and was given a dirty room.

facility was very clean and the staff was very professional

Great room and quiet, it was clean and good customer service

Stemmons Freeway Dallas TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Medical District, Crowne Plaza Dallas Market Center, an IHG Hotel is within 2 miles (3 km) of sights such as University of Texas Southwestern Medical School and UT Southwestern Medical Center. This 3.5-star hotel has 354 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.


Property features

At Crowne Plaza Dallas Market Center, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Standard Room, Non Smoking

1 Double Bed | 1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Leisure)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Worklife)

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Dallas Market Center, an IHG Hotel

Everyone (15) Couples (5) Family (7)
4
Everyone

The building is very nice. Furnishings and appointments of main lobby is beautiful. However, using the area around the ground floor elevator banks as storage is both dangerous and confusing to staff and visitors. Also, leaving only one of the three street accesses open makes it difficult to get in or out properly.

By on Jan 7, 2023

Review comment responded on Jan 10, 2023

Thank you for your review and great input, about our hotel. We hope to be of service to you again, in the future.

2
Family

First day tub backed up and virtually no water pressure in sink. Hung sign on door for room cleanup and clean towels and notified front desk. Nothing for three days. Requested new TV remote 3 times and never replaced. Very poor housekeeping. One of the worst hotel stays I’ve ever experienced.

By on Nov 16, 2022

Review comment responded on Nov 17, 2022

Afternoon,We can't seem to find your name/reservation in our systems, nor a request for housekeeping or engineering pertaining to any of the issues stated. Could you share with us what room you where staying in?

1
Business Business

Hotel was overbooked and manager was extremely rude. Had to go elsewhere. Will never stay there again

By on May 12, 2022

Review comment responded on Jun 28, 2022

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

1
Business Business

This place should not carry the crowne plaza name. Hotel was far from what was advertised.

By on Apr 3, 2022

1
Business Business

The air conditioner was out for the first two days. Keys never worked for room. Hotel isn’t close to anything within walking distance.

By on Oct 29, 2021

3
Everyone

Well bed sheets were dirty. Shower head broken And bathroom door. Overall it was ok

By , from TAMPA on Oct 25, 2021

2
Business Business

Elevators dont work, neither does room tv or internet

By on Sep 22, 2021

4
Family with small children

Clean

By on Jul 18, 2021

Review comment responded on Aug 26, 2021

Thank you for your feedback, please stay with us again soon!!!

5
Family with small children

Really clean and Liked it.

By on Jul 10, 2021

5
Partner Couples

Nice and really comfortable hotel.

By on Apr 19, 2021

Crowne Plaza Dallas Market Center, an IHG Hotel

7050 Stemmons Freeway, Dallas, TX 75247
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