Horrible management! Not as described. Don't waste your time or money!
Staff was good, amenities were also good enough. Only things I didn’t like was cleanliness of bed cover, pillows covers and blanket, they were not fresh and were not changed.
It was filthy. There was a piece of gum on the night stand, extremely odd stains on the headboard, floor, bedding and bathroom were all filthy. I was going to book two nights but wanted to see how things were inside first, and I was sorely disappointed. This was NOT worth the money I paid and if I was ever in dire straits and had to get a room here, I would ask to see it first. It was so bad I wanted to leave in the middle of the night, but I was too tired to try to find another place, so I went to bed and left the next day.
I really liked the place it was clean and good condition
It was what I needed, nothing extraordinary about it.
It was really great the manager the lady was great she didn’t push us out she was understanding and she let us stay in for an hour or so since we have been driving for 4+ days highly recommend.
The area was quiet, the staff was friendly, and the room was clean. It looked liked it had just been remodeled.
This is a nice little motel- small, cozy- with some fun updates in lighting. The area where its located is currently undergoing road upgrades, so it's not a pretty setting, but I wasn't disturbed by road noise. The walls are kinda thin and you can hear your neighbors sometimes. It's directly down the street a mile or so from an arts district that has all kinds of cuisine and some cute shops. The desk clerk directed me there and gave me a toothbrush which I had forgotten. That was nice! It was a good value.
Great property, close to downtown, Great staff 😊 Look forward to going back again.
First they lost my reservation when I called to confirm late arrival. Then in driving up it appeared a horrible area and I wouldn't park there. Stereotyped this but gut reaction was drive away and be safe!
Located in Cedar Crest, Trinity Suites Downtown Dallas is within a mile (2 km) of popular sights such as Dallas Zoo and Bishop Arts District. This 22-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.
All 22 air-conditioned rooms feature microwaves, refrigerators, and free long-distance calls. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, ironing boards, and desks are also available.
Guests of Trinity Suites Downtown Dallas enjoy features like free WiFi in public areas. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests.
Horrible management! Not as described. Don't waste your time or money!
Staff was good, amenities were also good enough. Only things I didn’t like was cleanliness of bed cover, pillows covers and blanket, they were not fresh and were not changed.
Thank you for the review
Thanks
It was filthy. There was a piece of gum on the night stand, extremely odd stains on the headboard, floor, bedding and bathroom were all filthy. I was going to book two nights but wanted to see how things were inside first, and I was sorely disappointed. This was NOT worth the money I paid and if I was ever in dire straits and had to get a room here, I would ask to see it first. It was so bad I wanted to leave in the middle of the night, but I was too tired to try to find another place, so I went to bed and left the next day.
First of you wanted to cancel the room without check in but we told you non-refundable thats why you checked in and now you said this and that but you never complained anything at the office
I really liked the place it was clean and good condition
Thanks
It was what I needed, nothing extraordinary about it.
Thanks for the kind words. We appreciate you staying here at Trinity.
It was really great the manager the lady was great she didn’t push us out she was understanding and she let us stay in for an hour or so since we have been driving for 4+ days highly recommend.
Thanks for the kind words. We try to make our customers as comfortable as possible.
The area was quiet, the staff was friendly, and the room was clean. It looked liked it had just been remodeled.
Thanks for the kind words. We appreciate you staying here at Trinity.
Thanks
This is a nice little motel- small, cozy- with some fun updates in lighting. The area where its located is currently undergoing road upgrades, so it's not a pretty setting, but I wasn't disturbed by road noise. The walls are kinda thin and you can hear your neighbors sometimes. It's directly down the street a mile or so from an arts district that has all kinds of cuisine and some cute shops. The desk clerk directed me there and gave me a toothbrush which I had forgotten. That was nice! It was a good value.
Thanks for the kind words. We appreciate you staying here at Trinity.
Thank you for the review. hope to see you soon sir